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What does a Benefits Coordinator do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A benefits coordinator helps employees with questions about their benefits and assists with enrollment in new benefits programs. The coordinator also works with the human resources department to ensure that employees are getting the most out of their benefits package.

Benefits Coordinator job duties include:

  • Research and develop benefit plans for employees
  • Manage and administer employee benefits programs
  • Educate employees on the details of their benefits packages
  • Enroll employees in benefits programs
  • Process employee benefit claims
  • Maintain records of employee benefits coverage
  • Assist employees with questions or problems related to their benefits
  • Negotiate with insurance providers to get the best possible rates for employee benefits
  • Monitor changes in laws and regulations that affect employee benefits

Benefits Coordinator Job Requirements

Most benefits coordinators have a bachelor’s degree in human resources, business administration, or a related field. Many employers also require certification from the International Association of Human Resource Professionals (IAHCP) or the Society for Human Resource Management (SHRM). Experience working in human resources or benefits administration is also helpful.

Benefits Coordinator Skills

  • Strong communication skills
  • Organizational skills
  • Detail oriented
  • Ability to multitask
  • Time management skills
  • Computer skills
  • Interpersonal skills
  • Writing skills
  • Research skills
  • Problem solving skills
  • Critical thinking skills

Related: Top Benefits Coordinator Skills: Definition and Examples

How to become a Benefits Coordinator

The role of a benefits coordinator is to manage employee benefits programs and ensure that employees receive the benefits they are entitled to. A benefits coordinator typically works in human resources and is responsible for administering employee benefits, such as health insurance, retirement plans, and paid time off. To become a benefits coordinator, you will need to have excellent communication and organizational skills.

The first step to becoming a benefits coordinator is to earn a bachelor’s degree in human resources or a related field. Many employers also require benefits coordinators to have at least two years of experience working in human resources or Benefits Administration. Once you have the necessary education and experience, you can apply for jobs at companies that offer employee benefits programs.

Once you are hired as a benefits coordinator, your primary responsibility will be to administer the employee benefits program. This includes enrolling employees in the program, managing changes to employee coverage, and processing benefit claims. You will also be responsible for communicating with employees about their benefits and answering any questions they may have. In order to be successful in this role, it is important that you have strong communication and organizational skills.

Related: Benefits Coordinator Resume Example

Related: Benefits Coordinator Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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