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What does a Benefits Specialist do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A benefits specialist is responsible for administering and coordinating employee benefit programs. They develop and implement plans and policies to ensure that employees receive the benefits they are entitled to, and they work with insurance providers to negotiate favorable rates. They also handle claims and appeals, and provide counseling and guidance to employees on their benefits.

Benefits Specialist job duties include:

  • Research and analyze benefits plans, including employee health care, pension plans, and profit-sharing
  • Identify opportunities to improve existing benefit programs and develop new ones
  • Work with management to design and implement benefits programs
  • Communicate with employees about benefits programs
  • Manage the administration of benefits programs
  • Ensure compliance with all federal and state laws governing employee benefits
  • Negotiate with insurance providers to get the best rates for employees
  • Develop strategies to contain costs associated with benefits programs
  • Monitor changes in the benefits landscape and keep abreast of new developments

Benefits Specialist Job Requirements

Most employers prefer to hire benefits specialists who have at least a bachelor’s degree in human resources, business administration, or a related field. Many benefits specialists also have professional certification, such as the Certified Employee Benefits Specialist (CEBS) designation offered by the International Foundation of Employee Benefit Plans. Employers also value experience, so benefits specialists who have worked in human resources or payroll departments may have an advantage when applying for jobs.

Benefits Specialist Skills

  • Ability to multitask
  • Time management skills
  • Strong written and verbal communication skills
  • Organizational skills
  • Attention to detail
  • Ability to work independently
  • Research skills
  • Analytical skills
  • Problem-solving skills
  • Critical thinking skills
  • Interpersonal skills
  • Teamwork

Related: Top Benefits Specialist Skills: Definition and Examples

How to become a Benefits Specialist

A benefits specialist is a professional who helps companies and organizations design and administer employee benefits programs. They work with employers to develop and implement benefits packages that are both cost-effective and meet the needs of employees. In order to become a benefits specialist, one must have a strong understanding of the various types of employee benefits available, as well as the laws and regulations governing them.

There are a number of ways to gain the necessary knowledge and skills to become a benefits specialist. Many individuals start out by working in human resources or benefit administration in an entry-level capacity. This can give them the opportunity to learn about the different types of employee benefits and how they are administered. Those interested in becoming a benefits specialist may also want to consider pursuing a degree in human resources or business administration with a concentration in benefits management.

Once an individual has the necessary knowledge and skills, they can begin seeking out employment as a benefits specialist. There are many companies and organizations that hire benefits specialists to help design and administer their employee benefit programs. Benefits specialists typically work full-time hours, although some may have the option to work part-time or on a freelance basis.

Related: Benefits Specialist Resume Example

Related: Benefits Specialist Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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