What does a Bank Teller do?
Published 3 min read
A bank teller is responsible for handling customer transactions at a bank. This may include cashing checks, making deposits and withdrawals, and issuing loans. Bank tellers must be able to maintain a high level of accuracy and provide excellent customer service.
Bank Teller job duties include:
- Greet and welcome customers in a professional manner.
- Verify customer identities using government-issued identification.
- Process customer transactions accurately and efficiently.
- Balance cash drawer at the end of each shift.
- Answer customer questions about products and services.
- Refer customers to appropriate bank staff for additional services.
- Follow all bank policies and procedures.
- Maintain a high level of confidentiality with regard to customer information.
- Report any suspicious activity to supervisor immediately.
- Perform other related duties as required or assigned.
Bank Teller Job Requirements
Most banks require tellers to have a high school diploma, although some may prefer candidates with postsecondary education, such as courses in business or accounting. Many tellers also receive on-the-job training, which typically lasts about a month. Some tellers may need to obtain certification from the American Institute of Banking. Tellers typically need at least six months of experience working in the financial industry before being hired.
Bank Teller Skills
- People skills
- Cash handling
- Attention to detail
- Organization
- Multi-tasking
- Calm under pressure
- Basic math
- Computer skills
- Product knowledge
- Security awareness
- Sales skills
Related: Top Bank Teller Skills: Definition and Examples
How to become a Bank Teller
In order to become a bank teller, there are a few things you need to do. First, you will need to have at least a high school diploma or equivalent. Many banks also require that you have some customer service experience. You will also need to be able to pass a background check and drug test.
Once you have all of that taken care of, the next step is to apply for a position at your local bank. The best way to do this is to go online and look for open positions. Once you find one that interests you, simply follow the instructions on how to apply.
If you are offered a position, the next step is to complete any necessary training. This may include on-the-job training as well as classroom instruction. After you have successfully completed your training, you will be ready to start working as a bank teller!
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