CVS Store Greeter Resume Examples

This article will provide tips on how to create an effective resume when applying for a Store Greeter position at CVS. Topics covered include emphasizing customer service experience, relevant education and certifications, and showcasing soft skills such as communication and problem-solving. It will also discuss the importance of highlighting accomplishments, using keywords from the job description, and tailoring the resume to fit the company’s values.

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CVS Store Greeter Resume Example

Penney Steffek, Store Greeter

penney.steffek@gmail.com

(800) 499-1287

Charleston, SC

Professional Summary

I am a motivated and customer service-oriented individual with over 1 year of experience as a Store Greeter. I am passionate about creating a welcoming and comfortable shopping experience for all customers. I have excellent interpersonal and problem-solving skills, and I am adept at dealing with a variety of customer service issues. My responsibilities have included greeting customers as they enter the store, providing information and assistance, and answering customer inquiries. I am also experienced in handling customer complaints in a professional and courteous manner. I am a reliable, responsible worker and I always strive to exceed expectations.

Work Experience

Store Greeter at Wal-Mart, SC

Dec 2022 - Present

• Welcomed over 1,500 customers daily: As a Store Greeter at Wal-Mart SC, I was responsible for providing a friendly and welcoming atmosphere to each customer entering the store. My enthusiasm and commitment allowed me to successfully greet over 1,500 customers daily.
• Increased customer satisfaction ratings by 25%: During my tenure as Store Greeter, I was able to effectively engage with customers and provide them with exceptional service. As a result, I was able to increase the customer satisfaction ratings by 25%.
• Reduced shoplifting incidents by 10%: Through my proactive approach to customer relations, I was able to identify and deter potential shoplifters. This resulted in a 10% reduction in shoplifting incidents since I began.

Store Greeter Associate at Publix, SC

Sep 2022 - Nov 2022

• Consistently exceeded customer service goals: As a store greeter at Publix SC, I consistently exceeded the customer service goals set by my manager. I interacted with customers in a professional and friendly manner, and successfully resolved any customer complaints.
• Improved store efficiency: I worked closely with the store manager to identify and implement process improvements that increased the store's efficiency. By streamlining the checkout process, I was able to reduce the average wait time for customers from 10 minutes to 5 minutes.
• Created a welcoming atmosphere: As a store greeter, I was responsible for creating a welcoming atmosphere for customers. I greeted customers with a smile, offered assistance, and provided helpful information about store promotions. My efforts resulted in an increase in customer satisfaction ratings from 80% to 95%.

Education

High School Diploma at Wando High School, Mount Pleasant, SC

Sep 2018 - May 2022

Relevant Coursework: English, Math, Science, Social Studies, and Electives.

Skills

• Customer Service
• Interpersonal Skills
• Communication
• Organization
• Time Management
• Problem Solving
• Teamwork

Certificates

• Customer Service Representative Certificate
• Retail Sales Associate Certification

Tips for Writing a Better CVS Store Greeter Resume

1. Use keywords: Include relevant keywords throughout your resume, such as “customer service” and “greeting customers.” Doing so will help you stand out to employers who use applicant tracking systems (ATS) to scan for resumes that include certain keywords.

2. Focus on customer service: Make sure to emphasize your customer service experience in the summary section of your resume. This is especially important for a CVS Store Greeter, since interacting with customers is such a large part of the job.

3. Show off your multitasking abilities: As a CVS Store Greeter, you are often juggling multiple tasks at once—from ringing up customers to stocking shelves and answering questions. Make sure to highlight your ability to handle multiple tasks simultaneously in the skills section of your resume.

4. List any relevant certifications: If you have any certifications related to customer service or retail work, make sure to list them on your resume—they could be a great way to stand out from other applicants!

5. Highlight any awards or recognition: Did you receive any awards or recognition from previous employers? If so, make sure to include those in the experience section of your resume—this can set you apart from other applicants and show potential employers that you are an outstanding employee.

Related: Greeter Resume Examples

Key Skills Hiring Managers Look for on CVS Store Greeter Resumes

When applying for a Store Greeter opportunity at CVS, it is important to incorporate keywords from the job description into your application. This is because CVS uses Applicant Tracking Systems (ATS) which are programmed to scan resumes and other job applications for specific words and phrases related to the position being applied for. By incorporating relevant keywords, you will be able to make sure that your application stands out amongst other applicants and increases the likelihood of being selected for an interview.

When applying for a store greeter position at CVS, you may come across common skills and key terms such as customer service, problem-solving, communication, and team work.

Related: Greeter Skills: Definition and Examples

Common Action Verbs for CVS Store Greeter Resumes

Finding the right action verbs to use on a CV Store Greeter resume can be difficult, as it is important to use varied verbs in order to make the resume stand out. Using the same words over and over again can make a resume look dull and unappealing, so it is important to think of creative ways to express yourself in your resume. Consider using phrases such as "greeted customers," "assisted customers," or "monitored store activity" to describe your duties in a more engaging way. Additionally, research other job descriptions for some inspiration on different words you might be able to use.

To give you an advantage in your job search, we've compiled a list of powerful action verbs you can use to bolster your resume and secure your next interview:

Related: What does a Greeter do?