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CVS Pharmacy Account Manager Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 8 min read

This article offers a comprehensive guide to writing a resume for a Pharmacy Account Manager position at CVS. It outlines the key skills and experience necessary, as well as tips on how to present yourself in the best light, such as highlighting your accomplishments and ensuring that you demonstrate your knowledge of pharmacy operations. It also provides advice on what information to include, such as education and certifications related to the job, and how to demonstrate your ability to work with customers, suppliers and other stakeholders.

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CVS Pharmacy Account Manager Resume Example

Afra Labert, Pharmacy Account Manager

afra.labert@gmail.com

(776) 501-9720

Jackson, MS

Professional Summary

I am a Pharmacy Account Manager with over 3 years of experience in the healthcare industry. I have expertise in developing relationships with key stakeholders, driving sales, and providing customer service. I am proficient in analyzing data and developing strategies to increase business opportunities. My ability to collaborate with internal and external teams has been an invaluable asset to my past employers. Additionally, I have successfully managed customer accounts and provided customer support to ensure customer satisfaction. I am a highly motivated and organized professional who is eager to further develop my skills.

Work Experience

Pharmacy Account Manager at CVS Health, MS

Nov 2022 - Present

  • Increased CVS Health MS revenue by $2M in the first year of working as a Pharmacy Account Manager.
  • Developed and implemented a new customer loyalty program that resulted in a 15% increase in customer retention within 6 months.
  • Negotiated and secured contracts with 20 new pharmacies in the region, resulting in an additional $1M in annual revenue for CVS Health MS.
  • Developed and launched an online ordering system for customers, resulting in a 20% increase in online orders within 3 months.

Pharmacy Account Associate at Walgreens, MS

Jul 2020 - Sep 2022

  • Increased Walgreens MS's profits by 8% YoY through effective account management and strategic negotiations with vendors.
  • Developed and implemented a cost-saving strategy that reduced overhead expenses by $25K annually.
  • Created and managed a successful customer loyalty program that resulted in an 11% increase in customer satisfaction ratings.
  • Generated 3 new accounts that resulted in a total of $50K in additional revenue for Walgreens MS.

Education

Bachelor of Science in Pharmacy at University of Mississippi School of Pharmacy, MS

Sep 2015 - May 2020

Relevant Coursework: Organic Chemistry, Pharmaceutical Chemistry, Pharmacology, Biochemistry, Anatomy and Physiology, Pharmaceutical Calculations, and Pharmacy Law.

Skills

  • Sales
  • Negotiation
  • Account Management
  • Relationship Building
  • Pharmaceutical Knowledge
  • Analytical Skills
  • Communication

Certificates

  • Certified Pharmacy Account Manager (CPAM)
  • Professional Association of Health Care Office Management Certification (PAHCOM-C)

Tips for Writing a Better CVS Pharmacy Account Manager Resume

1. Focus on your relevant skills and experience: When writing a resume for a CVS Pharmacy Account Manager position, focus on the skills and experience that make you the best candidate for the job. Highlight your knowledge of pharmacy operations, customer service, accounting/bookkeeping, data analysis, and other relevant skills as they relate to the position.

2. Showcase your achievements: Use metrics to demonstrate how successful you’ve been in previous roles. Showcase any awards or recognition you’ve received related to customer service or management. This will give employers an indication of how well you can perform in this role.

3. Include details about your education: Be sure to list any degrees or certifications you have related to pharmacy operations or health care management. This will help employers understand that you have the knowledge and training necessary for the job.

4. Make use of keywords: Many employers use applicant tracking systems when reviewing resumes, so it’s important to include keywords related to the job description. Look for words like “pharmacy account manager” or “CVS Pharmacy” in the job description and incorporate them into your resume where appropriate.

5. Proofread carefully: Before submitting your resume, take some time to review it for typos and grammar errors. A clean resume is essential if you want to make a good first impression with potential employers!

Related: Pharmacy Manager Resume Examples

Key Skills Hiring Managers Look for on CVS Pharmacy Account Manager Resumes

Incorporating keywords from the job description when applying for a Pharmacy Account Manager opportunity at CVS is essential, as the company uses Applicant Tracking Systems (ATS) to filter through and review applications. ATS systems scan resumes for specific keywords that match the job description. Therefore, including relevant keywords in your resume will ensure that your application is flagged by the system and reviewed by CVS recruiters. Highlighting skills, qualifications and experiences that are most relevant to the Pharmacy Account Manager role will optimize your chances of being selected for an interview.

When applying for a Pharmacy Account Manager position at CVS, you may come across common skills and key terms such as:

Key Skills and Proficiencies
Pharmaceutical SalesAccount Management
Business DevelopmentCustomer Relationship Management
Strategic PlanningMarket Analysis
Negotiation SkillsProduct Knowledge
Regulatory ComplianceProject Management
Financial AnalysisCommunication Skills
Presentation SkillsProblem Solving
Time ManagementData Analysis
TeamworkLeadership
Organizational SkillsInterpersonal Skills
NetworkingComputer Literacy

Related: Pharmacy Manager Skills: Definition and Examples

Common Action Verbs for CVS Pharmacy Account Manager Resumes

Finding different action verbs to use on a resume can be difficult, especially when trying to create a CVS Pharmacy Account Manager Resume. It is important to use varied verbs in order to showcase the breadth of skills and experience you have acquired in your professional career. By using words such as “coordinated”, “directed”, “facilitated”, and “supervised”, you are able to demonstrate the range of abilities and experiences you possess. Additionally, by using action-oriented language throughout your resume, you are able to capture the attention of potential employers and emphasize the value you can bring to their team.

Gain a competitive edge and strengthen your resume with this powerful list of action verbs to help you land your next interview:

Action Verbs
ManagedDeveloped
MonitoredCoordinated
ImplementedAnalyzed
NegotiatedResolved
StreamlinedExecuted
TrackedForecasted
OptimizedReconciled
CollaboratedGenerated
AssessedMaintained
EvaluatedAdministered
ReportedEnforced

Related: What does a Pharmacy Manager do?

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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