Front of House Manager
Writing a great front of house manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own front of house manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the front of house manager job you're after.
Resume samples
Caralyn Tuffley
caralyn.tuffley@gmail.com | (645) 664-1006 | Pueblo, CO
Summary
I am a Front of House Manager with over 5 years experience in the hospitality industry. I have a proven track record in managing front of house operations and providing excellent customer service. I am an effective leader and motivator, with the ability to train and develop staff to their full potential. I have excellent communication skills and can build strong relationships with internal and external stakeholders.
Experience
Front of House Manager at Blue Diamond Express, COMar 2022 - Present
- Led a team of 10 servers and 2 bartenders while executing daily operations for a busy restaurant.
- Ensured quality service by regularly inspecting dining room and speaking with guests.
- Maintained cleanliness standards in the dining room, kitchen, and bar areas.
- Trained new front of house staff on company policies and procedures.
- Handled customer complaints in a professional manner.
Assistant Front of House Manager at RMC Events Management, COSep 2017 - Mar 2022
- Led a team of 8 front-of-house staff members and successfully executed events with up to 200 guests.
- Consistently achieved high customer satisfaction ratings, averaging 4.5 out of 5 stars.
- Trained new employees on event operations and procedures.
- Implemented new systems and processes that reduced average set-up time by 30%.
- Managed inventory for all Front of House supplies and equipment.
Education
High School Diploma at Denver East High School, Denver, COAug 2013 - May 2017
I've learned how to study for and take tests, how to do research, and how to write papers.
Skills
- Customer Service
- Communication Skills
- Interpersonal Skills
- Organization
- Time Management
- Multi-tasking
- Conflict Resolution
Montrice Moulis
montrice.moulis@gmail.com | (122) 511-9023 | Reno, NV
Summary
I am a Front of House Manager with over 5 years experience in the hospitality industry. I have a proven track record in managing and leading teams, as well as providing excellent customer service. I am passionate about creating an enjoyable and memorable experience for guests, and take pride in ensuring that all aspects of their stay are taken care of. I have strong organisation skills and thrive in fast-paced environments.
Experience
Front of House Manager at Mirage, NVJun 2022 - Present
- Successfully managed and operated front of house for a 1000-seat theater, including box office sales and will call.
- Coordinated with House Manager to ensure smooth operations before, during, and after performances.
- Oversaw ushers and concessions staff, ensuring that all guests had a positive experience.
- Worked closely with marketing team to sell out shows and increase ticket sales by 20%.
- Managed group sales initiatives, resulting in increased revenue from groups by 30%.
Assistant Front of House Manager at Wynn Las Vegas, NVJul 2017 - May 2022
- Trained and supervised a team of 15 front-of-house employees.
- Implemented new customer service standards that led to a 5% increase in customer satisfaction ratings.
- Reduced staff turnover by 10% through improved training and development programs.
- Developed and implemented new systems for tracking inventory, orders, and reservations that reduced costs by 3%.
- Created employee shift schedules that increased productivity by 2%.
Education
High School Diploma at Reno High School, Reno, NVSep 2013 - May 2017
I've learned how to read, write, and do math.
Skills
- Customer service
- Communication
- Organization
- Time management
- Interpersonal skills
- Problem solving
- Flexibility