firstname.lastname@example.org | (519) 124-9128 | Colorado Springs, CO
Commercial Account Manager at Comcast, COApr 2022 - Present
- Negotiated and closed contracts with clients that resulted in $1.5 million in new revenue for the company.
- Managed a team of account managers responsible for servicing commercial accounts.
- Achieved a 97% customer satisfaction rating.
- Developed and implemented a new pricing strategy that increased profits by 15%.
- Grew commercial book of business by 20% year over year.
- Reduced contract renewal rate from 60% to 10%.
Senior Commercial Account Manager at AT&T, COSep 2019 - Mar 2022
- Grew the book of business by 15% in one year.
- Exceeded quarterly sales targets by 20%.
- Negotiated and closed 10 high-value deals totaling $5M+ in annual revenue.
- Retained 100% of existing clients through effective account management.
- Developed strong relationships with key decision makers at client organizations.
- Demonstrated expert knowledge of industry trends and competitive landscape.
Commercial Account Manager II at Time Warner Cable, COSep 2015 - Jul 2019
- Negotiated and closed commercial contracts with an annual value of $5M.
- Exceeded sales targets by 15% in 2019.
- Achieved 100% customer satisfaction rating for 3 consecutive years.
- Managed a team of 5 account managers responsible for 10 accounts each.
- Successfully upsold existing clients to more expensive products/services 20 times in 2018.
- Trained 2 new account managers who achieved top performance ratings in their first year.
Bachelor of Science in Business Administration at University of Colorado BoulderAug 2011 - May 2015
I have learned how to effectively manage my time, how to work within a team, and how to communicate with people from different walks of life.
- Sales skills
- Negotiation skills
- Customer service
- Time management
email@example.com | (996) 788-6854 | Jackson, MS
Commercial Account Manager at Chubb, MSJun 2022 - Present
- Negotiated and closed $1.2 million in new business from 20 commercial accounts.
- Surpassed annual sales quota by 25%.
- Achieved 100% customer satisfaction rating for 4 consecutive quarters.
- Grew existing account revenue by 15% through upselling and cross-selling initiatives.
- Won “Top Salesperson” award 3 years in a row.
- Consistently ranked as top performer in monthly sales reports.
Senior Commercial Account Manager at Liberty Mutual, MSAug 2020 - May 2022
- Negotiated and closed $10 million in new business deals.
- Grew existing client base by 20%.
- Achieved quarterly sales targets for 3 consecutive quarters.
- Developed and implemented successful marketing campaigns resulting in increased brand awareness and market share growth.
- Led team of 5 account managers to achieve annual sales goals.
Commercial Account Manager II at Travelers, MSJul 2015 - Jul 2020
- Achieved $4 million in sales for the fiscal year.
- Exceeded quarterly sales goals by 10%.
- Grew client base by 20% in one year.
- Negotiated and closed 5 major deals totaling $1.5 million.
- Developed strong relationships with key clients that resulted in repeat business.
Bachelor of Science in Business Administration at Mississippi State UniversitySep 2011 - May 2015
I have learned how to manage my time efficiently, how to work in a team and how to solve problems logically.
- Customer Service
- Time Management