Top 12 Order Clerk Skills to Put on Your Resume

The pace is relentless. Orders stack up, customers ask for updates, stock shifts by the hour. An Order Clerk keeps it all stitched together—clean data, accurate entries, clear communication, and systems that hum instead of hiccup. Put the right skills on your resume and you signal reliability, speed, and judgment—the mix that keeps the order-to-cash cycle flowing.

Order Clerk Skills

1. QuickBooks
2. SAP
3. Excel
4. Salesforce
5. Oracle
6. Data Entry
7. Inventory Management
8. CRM Software
9. ERP Systems
10. Microsoft Dynamics
11. Typing Speed
12. Multitasking

1. QuickBooks

QuickBooks is accounting software widely used by small and midsize businesses. It handles invoicing, payments, basic inventory, and sales tracking—handy for order clerks who need clean records and quick turnarounds.

Why It's Important

It centralizes orders, invoices, and stock counts so pricing, receipts, and fulfillment line up. Less rework, fewer surprises, faster closeouts.

How to Improve QuickBooks Skills

Lean into automation and structure to cut noise:

1. Bank feeds and rules: Set transaction rules and recurring entries to shrink manual typing and miscodes.

2. Recurring documents: Use recurring invoices, receipts, and bills for repeat orders.

3. Inventory discipline: Track items with correct SKUs, units, and reorder points; use adjustments sparingly and document them.

4. Custom fields and reports: Add order-specific fields (PO, ship method, priority) and build filtered reports for backorders, aging, and exceptions.

5. Integrations: Connect ecommerce, payments, and shipping tools so orders, fees, and tracking numbers sync instead of being retyped.

6. Shortcuts: Learn keyboard shortcuts and batch actions to move fast without missing details.

Small tweaks compound into fewer errors and quicker cycle times.

How to Display QuickBooks Skills on Your Resume

2. SAP

SAP is an enterprise platform for orders, inventory, pricing, and billing—especially in larger operations. With S/4HANA and the Fiori interface, it pulls live data across teams so orders don’t stall.

Why It's Important

It ties order entry to inventory availability, credit checks, shipping, and invoicing. One truth for the whole chain. Fewer handoffs, tighter control.

How to Improve SAP Skills

Keep accuracy high and clicks low:

1. Master data first: Clean product, customer, and pricing records. Garbage in, chaos out.

2. Fiori apps: Use role-based tiles and simplified screens to cut steps in order entry and tracking.

3. Order-to-cash flow: Map your process and automate status changes, holds, and delivery creation where possible.

4. Availability checks: Use accurate ATP rules so promised dates stick.

5. Messaging: Standardize confirmations, ASN notices, and delay alerts so customers aren’t left guessing.

6. Train continuously: New releases bring small changes with big ripple effects—stay current.

How to Display SAP Skills on Your Resume

3. Excel

Excel is the daily Swiss Army knife—lists, lookups, quick checks, and snapshots that keep orders and inventory sane.

Why It's Important

When systems can’t quite show what you need, Excel fills the gap—clean imports, fast pivots, and ad-hoc audits to catch issues early.

How to Improve Excel Skills

Focus on the tools that save hours:

1. Core functions: XLOOKUP, SUMIFS, COUNTIFS, TEXTSPLIT, and DATE functions for clean reconciliation.

2. Dynamic arrays: FILTER, UNIQUE, SORT to build flexible lists without fragile formulas.

3. PivotTables: Summarize orders, fill rates, and backorders in minutes.

4. Data validation: Drop-downs, input messages, and error alerts to stop bad entries at the source.

5. Power Query: Import, clean, and merge data reliably—no copy-paste gymnastics.

6. Shortcuts and templates: Standardize your sheets; reduce clicks and keystrokes.

7. Macros (when needed): Automate repetitive steps with simple recorded macros.

How to Display Excel Skills on Your Resume

4. Salesforce

Salesforce is a cloud CRM that tracks customers, quotes, orders, and service cases. With Order Management and integrations, it becomes a single pane for customer activity.

Why It's Important

It links conversations to the order trail. Faster responses, fewer status mysteries, better promise-keeping.

How to Improve Salesforce Skills

Build the path of least resistance:

1. Customize layouts: Show only what an order clerk needs—key fields up top, clutter off the stage.

2. Automate with Flow: Confirmations, approvals, follow-ups—triggered automatically, logged every time.

3. Integrate systems: Sync inventory, shipping, and billing so data isn’t retyped and dates aren’t guessed.

4. Templates and quick texts: Standard messages for speed and consistency.

5. Dashboards: Surface stuck orders, backlogs, and SLA risks so action happens early.

6. Keep learning: New Flow features and UI tweaks arrive often—stay sharp.

How to Display Salesforce Skills on Your Resume

5. Oracle

Oracle’s cloud suite (ERP, SCM, Order Management) coordinates pricing, inventory, fulfillment, and invoicing across large operations.

Why It's Important

Orders move through one connected system. That means fewer mismatches between what was promised, what’s in stock, and what gets billed.

How to Improve Oracle Skills

Trim friction and raise visibility:

1. Process templates: Standardize order types, approvals, and holds so exceptions stand out.

2. Personalize pages: Configure views, filters, and fields for the order desk—less hunting, more doing.

3. Tight integration: Connect CRM, WMS, TMS, and tax systems to keep data aligned.

4. KPIs and alerts: Monitor promise dates, fill rate, and fulfillment SLAs. Escalate when thresholds break.

5. Regular training: Cloud releases add features—review notes and adopt what helps.

How to Display Oracle Skills on Your Resume

6. Data Entry

Data entry is the spine of the job: clean, timely input of orders and updates so every downstream step is right the first time.

Why It's Important

Accurate entries prevent stockouts, double shipments, billing errors, and the dreaded “where is my order?” email.

How to Improve Data Entry Skills

Make accuracy effortless and speed natural:

1. Standard operating procedures: Clear rules for formats, codes, and exceptions. No guesswork.

2. Validation and dropdowns: Use lists, defaults, and required fields to stop typos at entry.

3. Shortcuts and text expanders: Turn frequent phrases and codes into quick triggers.

4. Double-check high-risk fields: Addresses, SKUs, quantities, and dates deserve a second glance.

5. Batch similar work: Group by customer or channel to stay in the same mental lane.

6. Spot-audit: Sample recent entries daily and fix root causes, not just errors.

How to Display Data Entry Skills on Your Resume

7. Inventory Management

Inventory management keeps just enough on hand—no dust-collectors, no painful stockouts.

Why It's Important

Right item, right quantity, right time. That’s smooth fulfillment and happier customers without bloated carrying costs.

How to Improve Inventory Management Skills

Build control into the routine:

1. Accurate identifiers: Unique SKUs, clear units of measure, and scannable labels.

2. Cycle counts: Frequent small counts beat rare full counts. Catch drift early.

3. Reorder logic: Set reorder points with lead time and demand variability in mind; use EOQ where stable.

4. ABC analysis: Focus on the items that matter most for value and velocity.

5. Real-time updates: Barcode or mobile scanning to reflect movements instantly.

6. Exception dashboards: Backorders, negative stock, and slow-movers highlighted daily.

How to Display Inventory Management Skills on Your Resume

8. CRM Software

CRM software stores customer details, conversations, quotes, and orders in one place. It’s the memory you can trust when things get busy.

Why It's Important

It speeds responses, aligns teams, and keeps every promise visible—from quote to shipment.

How to Improve CRM Software Skills

Shape the tool around the job:

1. Custom fields and stages: Reflect your order lifecycle exactly—no generic pipelines.

2. Automation: Trigger confirmations, reminders, and status updates without manual nudges.

3. Integrations: Sync with ERP, inventory, email, and phones so history is complete.

4. Clean data rules: Required fields, duplicates checks, and ownership standards keep records trustworthy.

5. Reports that matter: Build views for stalled orders, SLA risks, and follow-ups due today.

How to Display CRM Software Skills on Your Resume

9. ERP Systems

ERP systems connect purchasing, inventory, order entry, fulfillment, and finance. One system, many moving parts, fewer blind spots.

Why It's Important

With real-time data and standardized workflows, orders move faster and errors have nowhere to hide.

How to Improve ERP Systems Skills

Make the system work your way:

1. Integration: Link CRM, WMS, and shipping for end-to-end visibility.

2. Role-based screens: Trim screens to the essentials for order desks.

3. Automation: Use workflows for approvals, status changes, and notifications.

4. Analytics: Track lead times, promise accuracy, returns, and fill rates—act on outliers.

5. Mobile access: Let teams update picks, counts, and deliveries on the floor.

6. Governance: Permissions, change logs, and versioned SOPs reduce risk.

How to Display ERP Systems Skills on Your Resume

10. Microsoft Dynamics

Microsoft Dynamics 365 spans CRM and ERP (Sales, Business Central, Finance & Operations). For an order clerk, it means clean order capture, inventory visibility, and invoices that match reality.

Why It's Important

It reduces swivel-chair work—orders flow from quote to cash without duplicate entry.

How to Improve Microsoft Dynamics Skills

Use the ecosystem to your advantage:

1. Custom dashboards: Surface open orders, holds, and aging tasks at a glance.

2. Power Automate flows: Auto-send confirmations, create tasks on exceptions, and sync data between modules.

3. Integrations: Connect ecommerce, warehouses, and carriers for real-time status and inventory.

4. Copilot and AI: Summarize customer threads, draft updates, and spot patterns in delays.

5. Security roles: Keep permissions crisp so inputs stay clean and audits are easy.

6. Training cadence: Short, recurring sessions beat one big dump of knowledge.

How to Display Microsoft Dynamics Skills on Your Resume

11. Typing Speed

Typing speed is words-per-minute with accuracy that stands up under pressure. Fast is nice; precise is everything.

Why It's Important

More orders processed, fewer backlog spikes, quicker responses. Errors plummet when your fingers keep pace with your brain.

How to Improve Typing Speed Skills

Build accuracy, then layer speed:

1. Touch typing: Train muscle memory and stop looking down.

2. Daily reps: Short practice bursts—accuracy first, speed follows.

3. Ergonomics: Chair, keyboard angle, and posture to reduce fatigue and keep consistency.

4. Shortcuts: Master system and app shortcuts; trim seconds from every task.

5. Text expansion: Turn common phrases and SKUs into quick abbreviations.

6. Progress tracking: Measure WPM and error rate weekly; adjust drills to target weak keys.

How to Display Typing Speed Skills on Your Resume

12. Multitasking

In practice, it’s rapid task switching with control—processing orders, replying to customers, updating records—without dropping threads.

Why It's Important

Queues shrink, customers get timely updates, and urgent issues don’t crowd out the routine.

How to Improve Multitasking Skills

Guardrails beat chaos:

1. Priority rules: Urgent, high-value, then oldest—decide once, apply often.

2. Time blocking: Batch similar tasks to reduce context switching.

3. Kanban or task lists: Visualize work-in-progress and limit how much is open at once.

4. Notification hygiene: Turn off nonessential alerts; check messages on a schedule.

5. Templates and SOPs: Standard responses and steps speed you up and keep quality even.

6. Post-mortems: When something slips, document why and adjust your system.

How to Display Multitasking Skills on Your Resume