Top 12 Human Resources Generalist Skills to Put on Your Resume

Aspiring to excel in the field of Human Resources requires a unique blend of skills that showcase your ability to manage, support, and enhance workforce dynamics. In this guide, we will unveil the top 12 skills every Human Resources Generalist should highlight on their resume to stand out in the competitive job market and effectively contribute to their organization's success.

Human Resources Generalist Skills

1. Workday
2. PeopleSoft
3. ADP Workforce
4. BambooHR
5. UltiPro
6. Kronos
7. SAP SuccessFactors
8. Oracle HCM
9. LinkedIn Recruiting
10. Microsoft Excel
11. Conflict Resolution
12. Diversity & Inclusion

1. Workday

Workday is a cloud-based software platform that offers a suite of human capital management (HCM) applications focused on financial management, human resources, planning, and analytics. For a Human Resources Generalist, it provides tools for recruiting, talent management, payroll, time tracking, and benefits administration, enabling streamlined HR processes and data management in one integrated system.

Why It's Important

Workday is important for a Human Resources Generalist because it streamlines HR processes, centralizes employee data, facilitates recruitment and onboarding, and enables efficient management of benefits, payroll, and performance appraisals, enhancing overall HR operations efficiency and decision-making.

How to Improve Workday Skills

To improve Workday as a Human Resources Generalist, focus on customization, automation, and continuous learning:

1. Customize Dashboards: Tailor your Workday dashboard to display the most relevant HR metrics and reports for quick access. Workday Dashboard Customization.

2. Utilize Automation: Automate repetitive tasks such as onboarding, time tracking, and benefits enrollment to save time. Explore Workday's Automation Services.

3. Leverage Integration: Integrate Workday with other tools and platforms (like LinkedIn Learning for training) to streamline HR processes. Reference Workday Integration.

4. Continuous Learning: Keep up with Workday updates and features through Workday Community and training resources. Engage in Workday Learning.

5. Feedback and Adaptation: Regularly seek feedback from users and adapt the system to meet evolving needs. Participate in Workday Community Discussions.

By focusing on these areas, you can enhance the efficiency and effectiveness of Workday for HR functions.

How to Display Workday Skills on Your Resume

2. PeopleSoft

PeopleSoft is a comprehensive software suite designed for human resources management, offering tools for HR functions such as payroll, benefits administration, talent management, and employee self-service portals.

Why It's Important

PeopleSoft is important for a Human Resources Generalist as it offers comprehensive HR management tools, facilitating efficient employee data management, payroll, benefits administration, and talent acquisition, thus streamlining HR processes and improving organizational efficiency.

How to Improve PeopleSoft Skills

Improving PeopleSoft for a Human Resources Generalist involves enhancing efficiency, usability, and the overall user experience. Here are concise recommendations:

1. Upgrade Regularly: Ensure your PeopleSoft system is up-to-date to benefit from the latest features and improvements. Oracle's PeopleSoft Information Portal provides updates and upgrade paths.

2. Customize User Interface: Tailor the PeopleSoft interface to fit the unique needs of HR tasks for better usability. PeopleSoft Fluid User Interface enables a more responsive, mobile-friendly design. Learn more through Oracle's guide to Fluid UI.

3. Implement Self-Service Options: Empower employees with self-service capabilities for personal information updates, benefits enrollment, and leave requests, reducing HR workload. Oracle's PeopleSoft Self Service provides functionalities to enhance this.

4. Utilize PeopleSoft Analytics: Leverage PeopleSoft's advanced analytics for data-driven decision-making in HR processes. Oracle's PeopleSoft Analytics offers insights into workforce data.

5. Invest in Training: Regular training for HR staff on PeopleSoft's latest features and best practices ensures efficient system use. Oracle University offers PeopleSoft training courses.

6. Enhance Security Measures: Regularly update security settings to protect sensitive HR data. Oracle provides guidelines on PeopleSoft Security.

7. Automate Processes: Utilize PeopleSoft's workflow automation tools to streamline HR processes like onboarding, offboarding, and benefits administration. PeopleSoft's Process Automation provides insights into setting up automated workflows.

By focusing on these areas, a Human Resources Generalist can significantly improve the efficiency and effectiveness of PeopleSoft within their organization.

How to Display PeopleSoft Skills on Your Resume

3. ADP Workforce

ADP Workforce Now is a comprehensive cloud-based platform for HR management, offering tools for payroll, benefits, talent management, compliance, and analytics, designed to streamline various HR processes for businesses of all sizes.

Why It's Important

ADP Workforce Now is crucial for a Human Resources Generalist as it streamlines HR processes, automates payroll, manages benefits enrollment, tracks time and attendance, and ensures compliance with labor laws, thereby enhancing operational efficiency and accuracy in managing the workforce.

How to Improve ADP Workforce Skills

To improve ADP Workforce for a Human Resources Generalist, focus on the following steps:

1. Enhance Training: Invest in comprehensive ADP training programs for HR personnel to maximize software utilization.

2. Customize Dashboards: Tailor the ADP dashboard to display relevant HR metrics, improving decision-making and efficiency. ADP offers customization options that can be leveraged for this purpose.

3. Automate Processes: Utilize ADP's automation features to streamline payroll, benefits administration, and other HR tasks, reducing manual errors and saving time.

4. Integrate Systems: Connect ADP with other HR and business software for seamless data flow and improved functionality. ADP lists integration partners that can help simplify this process.

5. Leverage Analytics: Make the most of ADP's analytics tools to gain insights into workforce trends and inform strategic decisions.

6. Stay Updated: Regularly check ADP's Resource Center for updates, best practices, and new features to ensure you're utilizing the system to its fullest potential.

By focusing on these areas, a Human Resources Generalist can significantly improve their utilization of ADP Workforce, leading to more efficient and effective HR management.

How to Display ADP Workforce Skills on Your Resume

4. BambooHR

BambooHR is a cloud-based human resources (HR) software designed for small and medium-sized businesses, offering tools for employee data management, time-off tracking, performance management, and recruitment.

Why It's Important

BambooHR is important for a Human Resources Generalist because it streamlines HR processes, centralizes employee data, and automates administrative tasks, allowing for more efficient management of the workforce and better focus on strategic HR initiatives.

How to Improve BambooHR Skills

Improving BambooHR for a Human Resources Generalist involves several key steps focused on customization, integration, and leveraging the platform's analytics for strategic decision-making. Here's a concise guide:

1. Customize for Your Needs: Tailor BambooHR to fit your company's unique HR processes. Utilize its customization options for fields and forms to ensure it aligns with your data collection and management needs. Customization Options.

2. Integrate with Other Tools: Enhance efficiency by integrating BambooHR with other tools used by your organization, such as payroll, performance management, or recruitment software. This creates a seamless flow of information across systems. Integration Options.

3. Leverage Analytics and Reporting: Utilize BambooHR's reporting and analytics features to make informed HR decisions. Regularly review metrics on employee turnover, hiring efficiency, and employee satisfaction to identify areas for improvement. Analytics and Reporting.

4. Automate Routine Tasks: Set up automation for tasks like onboarding workflows, time-off requests, and benefits administration to save time and reduce errors. Automation Features.

5. Stay Updated with Training: Regularly participate in BambooHR training sessions and webinars to stay updated on new features and best practices. Training Resources.

6. Solicit Feedback from Employees: Regularly gather feedback from your employees on how to improve their experience with BambooHR. This can help in identifying gaps and areas that need enhancement.

By focusing on these areas, a Human Resources Generalist can significantly improve how BambooHR is utilized, making HR processes more efficient and effective.

How to Display BambooHR Skills on Your Resume

5. UltiPro

UltiPro is a comprehensive cloud-based human capital management (HCM) software that automates and streamlines HR processes including payroll, benefits, talent management, and time and labor management, enabling HR generalists to efficiently manage employee data and support organizational goals.

Why It's Important

UltiPro is important for a Human Resources Generalist because it streamlines HR processes, including payroll, benefits administration, and talent management, enabling efficient management of employee data and improving HR decision-making.

How to Improve UltiPro Skills

Improving your experience with UltiPro (now UKG Pro) as a Human Resources Generalist involves leveraging its comprehensive features more efficiently and staying updated with the latest functionalities. Here are key strategies:

1. Maximize Training: Utilize UKG Pro Learning Center for ongoing training sessions to ensure you're using all relevant features effectively.

2. Automate Processes: Set up automation for repetitive tasks like onboarding, offboarding, and benefits enrollment to save time and reduce errors.

3. Utilize Analytics: Leverage UKG Pro's People Analytics for data-driven decision-making, helping to identify trends and make informed HR decisions.

4. Feedback Loop: Create a feedback loop with your team to gather insights on the system's usability and functionality. Use UKG Pro's suggestion portal to request feature enhancements or report issues.

5. Integration: Explore integration options with other tools and systems used by your organization for a seamless workflow. Check UKG Pro's integration capabilities to enhance efficiency.

6. Community Engagement: Join the UKG Pro online community to exchange ideas, solutions, and best practices with other HR professionals.

By focusing on continuous learning, process automation, data analytics, feedback collection, system integration, and community engagement, you can significantly improve your efficiency and effectiveness in using UltiPro (UKG Pro) for HR tasks.

How to Display UltiPro Skills on Your Resume

6. Kronos

Kronos (now UKG - Ultimate Kronos Group) is a comprehensive workforce management and human capital management (HCM) software solution that provides tools for time and attendance tracking, scheduling, payroll, HR management, and more, aimed at optimizing employee engagement, productivity, and compliance for businesses.

Why It's Important

Kronos (now part of UKG - Ultimate Kronos Group) is important for a Human Resources Generalist because it offers comprehensive workforce management solutions, including time and attendance tracking, scheduling, payroll, and HR analytics. This helps in efficiently managing labor costs, improving employee productivity, and ensuring compliance with labor laws.

How to Improve Kronos Skills

Improving Kronos for a Human Resources Generalist involves enhancing efficiency, user experience, and data accuracy. Here are concise tips:

1. Implement Customized Training: Tailor training sessions to different roles within your organization to ensure users understand how to use Kronos effectively for their specific needs. Kronos Training Solutions offer various options.

2. Utilize Mobile Capabilities: Encourage the use of Kronos mobile application to facilitate easy access for time tracking and schedule management, improving data accuracy and employee compliance. Kronos Mobile App can enhance accessibility.

3. Automate Processes: Leverage Kronos' automation features for repetitive tasks such as time-off requests and schedule generation to save time and reduce errors. Kronos Workforce Automation provides solutions for streamlining processes.

4. Integrate with Other HR Systems: Ensure Kronos is integrated with your HRIS and payroll systems to streamline data flow and maintain accuracy across platforms. This Integration Guide can be a starting point.

5. Regularly Update Software: Keep your Kronos system updated to benefit from the latest features and security enhancements. Kronos Software Updates guide you through the process.

6. Optimize Scheduling: Use Kronos advanced scheduling features to ensure staffing meets demand, reducing labor costs and improving employee satisfaction. The Kronos Workforce Scheduler is designed for this purpose.

7. Leverage Analytics and Reporting: Utilize Kronos analytics to make data-driven decisions regarding labor costs, productivity, and compliance issues. Kronos Analytics provide insights into workforce performance.

8. Seek User Feedback: Regularly gather feedback from users to identify pain points and areas for improvement, ensuring the system meets the evolving needs of your organization.

By focusing on these areas, you can enhance the functionality and user satisfaction with Kronos in your role as a Human Resources Generalist.

How to Display Kronos Skills on Your Resume

7. SAP SuccessFactors

SAP SuccessFactors is a cloud-based human resource management software system designed to meet the needs of enterprise-level organizations. It offers a comprehensive suite of HR functionalities, including core HR, payroll, talent management, employee experience management, and analytics, aimed at improving business execution and ensuring workforce optimization.

Why It's Important

SAP SuccessFactors is important for a Human Resources Generalist because it offers a comprehensive suite of tools designed to streamline and enhance HR processes, such as talent management, payroll, employee engagement, and performance tracking, thereby improving overall organizational efficiency and employee experience.

How to Improve SAP SuccessFactors Skills

Improving SAP SuccessFactors for a Human Resources Generalist involves focusing on strategic integration, user training, and leveraging analytics for better decision-making. Here are concise steps with external resources:

1. Integration with Existing Systems: Ensure SAP SuccessFactors is fully integrated with your existing HR and business systems for seamless workflows. Utilize SAP's Integration Guide for best practices.

2. Customize for Your Needs: Tailor the platform to meet your organization's specific requirements. Utilize the Customization Options to enhance user experience and efficiency.

3. Comprehensive Training: Invest in comprehensive training for all users, focusing on how to use the system effectively to support HR tasks. SAP offers SuccessFactors Training Courses that can be leveraged.

4. Utilize Analytics and Reporting: Make informed decisions by utilizing SuccessFactors' analytics and reporting capabilities. Explore the Analytics and Reporting Guide to understand how to best use these tools for strategic decision-making.

5. Feedback Loop: Establish a feedback loop with users to continually improve the system's effectiveness. Use surveys or regular check-ins to gather user feedback and adjust accordingly.

6. Stay Updated: Keep the system and your knowledge up to date with the latest features and best practices. Regularly visit the SAP SuccessFactors Community for the latest updates and tips.

By focusing on these areas, a Human Resources Generalist can significantly improve the effectiveness of SAP SuccessFactors in their organization.

How to Display SAP SuccessFactors Skills on Your Resume

8. Oracle HCM

Oracle HCM (Human Capital Management) is a comprehensive cloud-based software suite designed to manage all aspects of human resource operations, including recruitment, talent management, payroll, benefits, and performance management, helping HR professionals streamline processes and enhance employee engagement.

Why It's Important

Oracle HCM (Human Capital Management) is important for a Human Resources Generalist because it provides an integrated suite of tools to manage HR processes efficiently, including recruitment, talent management, payroll, and benefits, thereby improving decision-making and enhancing employee experience.

How to Improve Oracle HCM Skills

Improving Oracle HCM for a Human Resources Generalist involves focusing on customization, integration, training, and analytics enhancement. Here’s how to proceed in a concise manner:

1. Customization: Tailor the Oracle HCM system to meet your organization's specific needs. Utilize Oracle's configuration tools to modify workflows, forms, and reports to better align with your HR processes. Oracle Cloud HCM Customization Guide

2. Integration: Seamlessly integrate Oracle HCM with other systems (like payroll, benefits, or third-party applications) for a unified HR ecosystem. This reduces data silos and enhances efficiency. Explore Oracle’s integration options here.

3. Training: Invest in comprehensive training for HR staff and end-users. Oracle University offers a range of training options, from online courses to instructor-led sessions, to ensure effective utilization of HCM functionalities. Check out training options at Oracle University.

4. Analytics Enhancement: Leverage Oracle HCM’s advanced analytics and reporting tools for data-driven decision-making. Customize dashboards and reports to gain insights into workforce trends, productivity, and HR operations efficiency. Learn more about Oracle HCM analytics here.

By focusing on these areas, a Human Resources Generalist can significantly improve the effectiveness and efficiency of Oracle HCM within their organization.

How to Display Oracle HCM Skills on Your Resume

9. LinkedIn Recruiting

LinkedIn Recruiting is a suite of tools provided by LinkedIn that enables Human Resources Generalists to find, connect with, and attract candidates for job openings. It facilitates targeted job postings, access to a vast network of professionals, and advanced search options to streamline the recruitment process.

Why It's Important

LinkedIn Recruiting is crucial for a Human Resources Generalist because it provides access to a vast network of professionals across various industries, enabling targeted recruitment, brand promotion, and efficient talent acquisition to meet organizational staffing needs.

How to Improve LinkedIn Recruiting Skills

Improving LinkedIn recruiting involves strategizing your approach to attract and engage the best candidates efficiently. Here are concise steps for a Human Resources Generalist to enhance LinkedIn recruitment:

1. Optimize Company Page: Ensure your company's LinkedIn page is fully updated with compelling content about culture, values, and opportunities. This acts as your brand's first impression. LinkedIn's guide on optimizing company pages offers detailed advice.

2. Use Advanced Search Filters: Leverage LinkedIn’s advanced search filters to pinpoint ideal candidates by skills, location, industry, and more. This targeted search saves time and increases the quality of potential candidates. LinkedIn's search capabilities can streamline this process.

3. Craft Personalized InMail Messages: When reaching out to potential candidates, personalize your messages to increase response rates. Mention specific details that attracted you to their profile. Best practices for InMail can guide you through crafting effective communications.

4. Leverage Employee Networks: Encourage your employees to share job openings and positive experiences at your company on their LinkedIn profiles. This expands your reach organically. LinkedIn's Employee Advocacy tools help in promoting this culture.

5. Utilize LinkedIn Recruiter: For a more powerful recruitment tool, consider LinkedIn Recruiter. It offers advanced search features and greater insights into candidates, though it comes at a cost. LinkedIn Recruiter is specifically designed for deeper talent searches.

6. Post Engaging Job Descriptions: Your job postings should be clear, concise, and engaging. Highlight what sets your company apart and what candidates can expect. Guide to posting jobs on LinkedIn provides a walkthrough on creating effective job listings.

7. Engage with Potential Candidates: Don’t just reach out to potential candidates when you have a job opening. Build relationships by engaging with their content, congratulating them on achievements, and keeping in touch about future opportunities. Building relationships on LinkedIn can foster a pool of interested talents.

By implementing these strategies, you can significantly improve your LinkedIn recruiting efforts, making it easier to attract and retain top talent.

How to Display LinkedIn Recruiting Skills on Your Resume

10. Microsoft Excel

Microsoft Excel is a spreadsheet program used for data organization, analysis, and visualization, essential for managing employee records, tracking performance metrics, and generating reports in HR tasks.

Why It's Important

Microsoft Excel is crucial for a Human Resources Generalist as it enables efficient management of employee data, simplifies payroll and benefits calculations, aids in the analysis of workforce metrics, and enhances decision-making through comprehensive reporting and data visualization tools.

How to Improve Microsoft Excel Skills

To improve Microsoft Excel skills for a Human Resources Generalist, focus on mastering the following areas:

1. Learn Advanced Formulas: Understand formulas like VLOOKUP, INDEX, MATCH, and IF functions for data analysis and management. ExcelJet offers a good starting point.

2. Data Visualization: Enhance your ability to create compelling charts and graphs for reporting and presentations. The Microsoft support page provides tutorials and tips.

3. PivotTables: Become proficient in using PivotTables for summarizing, analyzing, exploring, and presenting your data. Excel Easy offers a straightforward guide.

4. Data Validation and Conditional Formatting: Learn to use these features to improve data integrity and easily highlight key information. Contextures has comprehensive guides on both and.

5. Macros and VBA: Automate repetitive tasks and customize Excel to your needs with macros and Visual Basic for Applications (VBA). Chandoo.org provides a beginner-friendly introduction.

6. Stay Updated: Excel is constantly evolving, so stay informed about new features and best practices. The Official Microsoft Excel Blog is a valuable resource.

By focusing on these areas, a Human Resources Generalist can significantly enhance their Excel skills, leading to more efficient data management and analysis.

How to Display Microsoft Excel Skills on Your Resume

11. Conflict Resolution

Conflict resolution in the context of a Human Resources Generalist involves the process of identifying, addressing, and managing disputes or disagreements between employees or teams within an organization, aiming to achieve a mutually beneficial outcome while maintaining a positive work environment.

Why It's Important

Conflict resolution is crucial for maintaining a harmonious and productive workplace, reducing stress, and fostering teamwork and collaboration. It helps in resolving disputes efficiently, ensuring employee satisfaction, and sustaining organizational growth.

How to Improve Conflict Resolution Skills

Improving conflict resolution, especially for a Human Resources Generalist, involves the following concise steps:

1. Active Listening: Encourage all parties to express their viewpoints without interruptions. Active Listening Techniques

2. Empathy: Try to understand each person's perspective and feelings to create a more open dialogue. Empathy in the Workplace

3. Solution-Focused: Direct the conversation towards finding a mutually acceptable solution rather than dwelling on the problem. Problem Solving

4. Neutral Facilitation: As an HR Generalist, remain neutral and facilitate the discussion without taking sides. Facilitation Skills

5. Follow-Up: Ensure that agreed solutions are implemented and check back with the parties to prevent recurring conflicts. Effective Follow-Up

These steps, applied with sensitivity and professionalism, can significantly enhance conflict resolution efforts within an organization.

How to Display Conflict Resolution Skills on Your Resume

12. Diversity & Inclusion

Diversity and Inclusion (D&I) in a Human Resources context refers to the practice of actively embracing and valuing differences among employees in terms of gender, race, ethnicity, age, sexual orientation, disability, and other characteristics. It involves creating an inclusive environment where all individuals feel respected, are treated fairly, and have equal opportunities to thrive and contribute to the organization's success.

Why It's Important

Diversity and Inclusion (D&I) are essential for fostering a respectful and productive workplace where varied perspectives lead to innovative solutions, increased employee engagement, and better decision-making. It enhances talent attraction and retention, reflects the diverse customer base, and improves company reputation, ultimately contributing to competitive advantage and organizational success.

How to Improve Diversity & Inclusion Skills

Improving Diversity & Inclusion (D&I) requires a strategic and ongoing commitment. Here are concise steps tailored for a Human Resources Generalist:

1. Assessment: Start with a thorough audit of current D&I practices and policies. Use surveys and feedback tools to understand diverse employee experiences and perceptions. SHRM's D&I Toolkit offers resources for assessing your organization's D&I state.

2. Training: Implement regular, comprehensive D&I training for all employees, focusing on unconscious bias, cultural competency, and inclusive leadership skills. LinkedIn Learning provides various courses on these topics.

3. Recruitment: Revise recruitment strategies to attract a diverse talent pool. This includes posting job listings on diverse job boards, utilizing diverse recruitment agencies, and ensuring job descriptions use inclusive language. DiversityJobs is a platform for posting jobs and reaching diverse candidates.

4. Inclusive Policies and Practices: Review and update HR policies to ensure they are inclusive. This includes flexible working arrangements, equitable pay practices, and a robust anti-discrimination policy. The Equal Employment Opportunity Commission (EEOC) provides guidance on creating non-discriminatory workplace policies.

5. Employee Resource Groups (ERGs): Support and promote ERGs for various demographic groups. These groups can provide community, support, and feedback on company D&I initiatives. Catalyst offers insights into best practices for ERGs.

6. Accountability and Measurement: Set clear D&I goals and metrics. Regularly track progress against these objectives and hold leaders accountable for outcomes. McKinsey's Diversity Wins report highlights the importance of accountability in achieving D&I outcomes.

7. Continuous Improvement: D&I is an ongoing journey. Continuously seek feedback, learn from D&I initiatives (both successes and failures), and adapt strategies accordingly. Engage with platforms like Diversity Best Practices for the latest in D&I strategies and insights.

By following these steps and leveraging the suggested resources, HR Generalists can play a crucial role in fostering a more diverse and inclusive workplace.

How to Display Diversity & Inclusion Skills on Your Resume