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Housekeeping Manager Resume Examples

Writing a great housekeeping manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own housekeeping manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the housekeeping manager job you're after.

Housekeeping Manager Resume Example

Resume samples

Suri Ellifritt

suri.ellifritt@gmail.com | (764) 073-7753 | Fort Collins, CO


I am an experienced Housekeeping Manager with over 5 years experience managing a team of housekeepers in a hotel setting. I have a keen eye for detail and take pride in ensuring that all areas under my supervision are clean, well-maintained and organized. I possess excellent time management skills which allow me to efficiently oversee the daily operations of the department while still maintaining high standards of quality. My interpersonal skills enable me to effectively communicate with both staff and guests, creating a positive working environment for all.


Housekeeping Manager at Hyatt Regency Denver, COJun 2022 - Present

  • Hired and trained a team of 20 housekeepers.
  • Implemented new cleaning procedures that reduced average cleaning time per room by 30%.
  • Negotiated with vendors to get 10% discount on all supplies.
  • Created a rotational schedule for deep-cleaning public areas every week.
  • Inspected guest rooms daily and addressed any issues immediately.

Assistant Housekeeping Manager at The Ritz-Carlton, Denver, COJul 2017 - Apr 2022

  • Oversaw the daily operations of a housekeeping staff of 15.
  • Increased departmental efficiency by 20% through process improvements.
  • Developed and implemented new training program for all new hires.
  • Successfully reduced inventory costs by 10% through negotiating better pricing with vendors.
  • Created and maintained cleanliness standards for guest rooms, public areas, and back-of-house.


High School Diploma at Denver East High School, Denver, COSep 2012 - May 2017

I've learned how to study for tests, how to write essays, and how to do research.


  • Cleaning
  • Organizing
  • Scheduling
  • Supervising
  • Training
  • Inspecting rooms
  • Delegating tasks

Gerarda Rhyme

gerarda.rhyme@gmail.com | (460) 041-1308 | Chicago, IL


I am a Housekeeping Manager with over 5 years of experience in the hospitality industry. I have worked in various hotels and resorts, and have gained a wealth of knowledge in managing housekeeping operations. I am extremely organized and efficient, and possess excellent communication skills. I am able to work well under pressure, and can always maintain a positive attitude. My goal is to provide impeccable service to guests, while ensuring that all aspects of the housekeeping department are running smoothly.


Housekeeping Manager at Molly Maids, ILMay 2022 - Present

  • Hired and trained a team of 30 housekeepers.
  • Developed new cleaning protocols that reduced overall cleaning time by 20%.
  • Implemented a quality control program that resulted in a 98% satisfaction rating from guests.
  • Negotiated discounts with vendors that saved the hotel $5,000 per month on supplies.
  • Created an employee incentive program that boosted morale and increased productivity by 15%.
  • Led the housekeeping department to being named “Best Housekeeping Department” out of all hotels in the city.

Assistant Housekeeping Manager at The Cleaning Authority, ILAug 2017 - Mar 2022

  • Led a team of 12 housekeepers in cleaning and maintaining guest rooms, public areas, and back-of-house spaces for a hotel with 300+ rooms.
  • Implemented new quality control standards that led to increased customer satisfaction scores by 5%.
  • Trained new hires on proper cleaning techniques and safety procedures.
  • Scheduled staff shifts and assigned tasks to ensure efficient coverage while minimizing overtime costs.
  • Investigated complaints from guests and took appropriate corrective action when necessary.
  • Monitored inventory levels of supplies and equipment.


High School Diploma at Highland Park High School, ILSep 2012 - May 2017

I've learned how to study for and take tests, how to do research, and how to write papers.


  • Cleaning
  • Organizing
  • Scheduling
  • Budgeting
  • Maintenance
  • Customer service
  • Supervising

Key Elements of a Housekeeping Manager Resume

Your Housekeeping Manager resume is a critical tool. It shows your abilities, experiences, and skills in housekeeping management. It's your professional image to possible employers. It's key in getting interviews or job offers. A good resume can make you stand out from other candidates. It does this by spotlighting your special qualities and successes.

This paper usually has many important parts. These include personal details, a goal statement, work history, education background, skills, and references. Knowing these parts is important. Knowing how to show information in them can really boost your resume's power.

1. Contact Information

The "Contact Information" part of a Housekeeping Manager resume is super important. It lets possible employers get in touch with you for more talks, interviews, or job offers. This part should be easy to see and at the top of your resume.

How to List Contact Information for a Housekeeping Manager Resume

Your contact info should have your full name, home address, phone number, and work email address. Make sure all these details are right and up-to-date. Use an email address that looks professional; it's best if it has some form of your first and last name.

In today's tech world, it's good to also add links to your LinkedIn profile or other online work sites. But, make sure these profiles look good before you put them on your resume.

Don't include extra personal stuff like marital status, religion or race because they don't help show if you're right for the job. The goal is to give enough info so employers can easily reach you without crossing any lines.

Remember that giving contact info helps make communication between you and possible employers easier. So, always keep this info current and clear on your Housekeeping Manager resume.

2. Objective Statement

The goal statement is a key part of a Housekeeping Manager's resume. It's usually at the top of the resume, introducing you, your career dreams, and what you can offer in this role. This statement should be short, often just two sentences, and made specifically for the housekeeping manager job.

The goal statement gives possible employers a quick look at your career aims and sets the mood for the rest of your resume. In this part, you should describe your housekeeping management experience, spotlight important skills like leadership or organization that fit the job, and share why this specific role interests you.

For example: "As an experienced Housekeeping Manager, I'm looking to use my five years in the hospitality industry in a challenging role at XYZ Hotel. I'm dedicated to giving excellent service and keeping high cleanliness standards."

Keep in mind that a good goal statement isn't just about what you want from them but also about what you can give to their company. So it's vital that your goal matches both your personal career dreams and what potential employers need.

  • Describe your housekeeping management experience
  • Spotlight important skills like leadership or organization
  • Share why this specific role interests you

Related: Top Housekeeping Manager Resume Objective Examples

3. Skills and Competencies

The "Skills and Abilities" part of a Housekeeping Manager resume is super important. It's where you show off the special skills that make you perfect for the job. This part should match what the job ad asks for, showing how good you are at running housekeeping tasks.

  1. Leadership Skills: As a Housekeeping Manager, you're in charge of a group of housekeepers. So, strong leadership and management skills are key. You need to be good at giving out tasks, solving problems, and inspiring your team to keep things super clean.
  2. Detail-Oriented: This job needs someone who pays close attention to every little thing to make sure cleanliness and hygiene standards are met all over the property.
  3. Communication Skills: You need great speaking and writing skills for talking with staff members, chatting with guests or clients, and reporting to bosses.
  4. Organizing Skills: Being able to plan work schedules, use resources wisely, and keep track of inventory is really important for this job.
  5. Problem-Solving Skills: A Housekeeping Manager needs to spot problems like broken stuff or not enough staff quickly and come up with good solutions.
  6. Cleaning Knowledge: Knowing all about cleaning methods, safety rules, and how to use cleaning equipment is needed for this job.
  7. People Skills: Sometimes a Housekeeping Manager talks directly with guests or clients so being good at customer service can make guests happier.
  8. Physical Strength and Speed: The job often means standing for long hours and sometimes lifting or moving heavy things; so being physically fit matters too.
  9. Health & Safety Know-How: Knowing health rules is important because it keeps both staff members and guests safe.
  10. Tech Skills: Basic computer knowledge can help manage electronic records like work schedules or inventory lists.

Remember that while these skills matter a lot, they need real-life examples showing how you've used them in past jobs during your career path.

Related: Housekeeping Manager Skills: Definition and Examples

4. Work Experience

The "Work Experience" part of a Housekeeping Manager's resume is vital. It lets possible employers see your hands-on experience and skills. This part should list all related jobs you've had, mainly those tied to housekeeping or managing facilities.

For each job, note the title, company name, how long you worked there (month and year), and main duties. Highlight tasks that match the job you want. For example, if you trained new employees or led a big team before, include that.

In this part, use action words to talk about your duties and wins. Words like 'managed', 'coordinated', 'supervised', 'implemented' etc., are good choices. Also, put numbers on your wins when you can. Instead of saying "made cleanliness better," say "made cleanliness 20% better."

If you've worked in different places like hotels, hospitals or homes, list them separately. This shows your range as a Housekeeping Manager.

  • Start with your latest job and go back from there. This lets possible employers see your most important experience first.
  • If there are big gaps in your work history because of things like more school or personal issues, it's smart to talk about these gaps quickly either right in this section or in your cover letter.

Above all, make sure this section shows not just what you did but how well you did it. Your aim here is to show possible employers that you have the skills and experience to do great as a Housekeeping Manager.

5. Education and Certifications

The "Education and Certifications" part of a Housekeeping Manager's resume is vital. It shows your school education, job training, and any important certifications. These things show you're right for the job.

  1. School Education: Many jobs for housekeeping managers don't need a specific degree. But, having finished high school or something similar is usually needed. Some bosses might like people with an associate's or bachelor’s degree in Hospitality Management or something similar. These degrees often teach things like laws for hospitality, how hotels work, and how to give good customer service. They give a strong base for this job.
  2. Job Training: Any training related to being a housekeeping manager should be in this part of your resume. This could be training at work, workshops, seminars, or short courses about things like how to clean well, safety rules, managing staff, controlling inventory etc.
  3. Certifications: There are many certifications that can make you look more trustworthy as a Housekeeping Manager. For example, the Certified Executive Housekeeper (CEH) and Registered Executive Housekeeper (REH) titles from the International Executive Housekeepers Association (IEHA) show deep understanding of housekeeping operations and management. Other useful certifications could be Occupational Safety and Health Administration (OSHA) certification for knowing safety rules or Certified Hospitality Supervisor (CHS®) for showing supervisory skills.

Don't forget to list each qualification with where you got it from and when you finished it. Including these details can show future bosses that you have put time and effort into getting better at your skills and knowledge in the housekeeping field.

Related: Housekeeping Manager Certifications

6. Achievements and Awards

The "Achievements and Awards" part of a Housekeeping Manager's resume is super important. It can make you stand out from other people applying for the job. This section lets you show off what you've done well in your job, proving that you're really good at what you do.

Here, you should write down any big things you've done or awards you've won as a housekeeping manager. Maybe your company named you "Employee of the Month" or gave you the "Best Performance Award". Or maybe you won an award in the housekeeping industry.

When writing about these things, be specific. Instead of just saying that you made things cleaner, say something like "I made things 20% cleaner in six months". If there are new ways of doing things that made your job faster or cheaper, talk about those too.

This part of your resume is all about showing how good of a worker you are. It helps future bosses see what kind of work they can expect from you based on what you've done before. So it's important to talk about things that show how well suited for the job.

If there are any extra classes or certifications related to being a housekeeping manager (like hospitality management courses) that you've taken, put those here too. They show that you're serious about getting better at your job.

By showing off your achievements and awards well, not only do prove that qualified but also show success in past jobs - making future bosses more likely to want to hire you.

7. References

The "References" part on a Housekeeping Manager's resume is crucial. It can greatly sway the hiring choice. This area gives possible bosses a roster of people who can confirm your abilities, background, and personality.

Many resumes say "references available upon request". But it's better to put them straight on your resume. This saves the hiring boss time and shows you're open.

When picking references, choose folks who know you well. They should be able to talk positively about your work habits, dependability, housekeeping talents, and leadership skills. These might be past bosses or supervisors, coworkers, or even customers if you've been a self-employed housekeeper.

  • Get permission: Make sure to get permission from each person before using them as a reference.
  • Contact details: Give their full names, job positions, company names (if needed), phone numbers, and email addresses.
  • Add a note: If you can, add a short note about how you know each reference professionally.

Let your references know when you're job hunting so they can expect possible calls or emails from employers. It could also be good to give them a copy of your resume. Then they'll know what jobs you're going for and what skills and experiences they might need to highlight when called.

To sum up, references may seem like a small thing on a Housekeeping Manager's resume. But they are key because they give others' approval of your qualifications. So pick your references carefully and give this part the attention it needs.

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