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What does an Order Puller do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An order puller is responsible for retrieving products from the shelves in a warehouse and packaging them for shipment. This job requires the ability to lift heavy objects and to stand for long periods of time.

Order Puller job duties include:

  • Pull customer orders from inventory according to order slips or electronic requests.
  • Check inventory records for accuracy and completeness.
  • Locate and remove product from shelves or bins according to order.
  • Verify that product pulled is correct and matches order request.
  • Place product in appropriate containers for shipping.
  • Weigh and measure product to calculate shipping charges.
  • Affix labels or other identifying information to containers.
  • Notify supervisor of any discrepancies between customer orders and inventory records.
  • Keep work area clean and organized.

Order Puller Job Requirements

An Order Puller typically does not need any formal education, although some basic math skills are necessary. Certification is not required, but many employers prefer to hire candidates who have completed a certified Forklift Operator course. Experience is also not required, but it is always helpful. Many employers are willing to train new employees on the job.

Order Puller Skills

  • Order pulling
  • Inventory management
  • Shipping and receiving
  • Data entry
  • Forklift operation
  • Customer service
  • Organizational skills
  • Time management
  • Attention to detail
  • Ability to lift heavy objects

Related: Top Order Puller Skills: Definition and Examples

How to become an Order Puller

An order puller is a position in a warehouse or distribution center that is responsible for filling customer orders. Order pullers use a variety of methods to locate and retrieve the items that need to be shipped, and they must be able to lift heavy boxes and operate machinery such as forklifts.

Most order pullers start out working in entry-level positions in warehouses or distribution centers. Many of these positions do not require any formal education, but some employers may prefer candidates who have a high school diploma or GED. Order pullers typically receive on-the-job training, which can last anywhere from a few days to several weeks.

As an order puller, you will need to be able to read and understand customer orders, and you will need to know how to use a computer for basic tasks such as tracking inventory levels. You will also need to be physically fit, as the job requires a lot of lifting and moving around the warehouse.

If you are interested in becoming an order puller, you should contact your local warehouses and distribution centers to inquire about open positions. You can also search for job postings online. Once you find a position that you are interested in, you will need to fill out an application and submit a resume.

Related: Order Puller Resume Example

Related: Order Puller Interview Questions (With Example Answers)

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