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What does an Office Clerk do?

Learn all about Office Clerk duties, skills and much more. Get expert advice on how to become an Office Clerk.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

An office clerk is responsible for a variety of clerical and administrative tasks, including answering telephones, typing documents, and filing. They may also be responsible for ordering supplies and maintaining records.

Office Clerk job duties include:

  • Answering phones and routing calls to the appropriate person or taking messages
  • Filing and retrieving corporate records, documents, and reports
  • Helping organize and maintain office common areas
  • Performing general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work
  • Setting up conference rooms for meetings
  • Maintaining office equipment
  • Coordinating office activities
  • Interacting with clients and customers
  • Assisting other employees with various tasks as needed

Office Clerk Job Requirements

An Office Clerk is typically required to have a high school diploma or equivalent. Some employers may require post-secondary education, such as secretarial training. Certification is not typically required, but may be helpful. Experience is also not typically required, although some on-the-job training may be necessary to learn the specific software programs used by the employer.

Office Clerk Skills

  • Filing
  • Data entry
  • Answering phones
  • Greeting customers
  • Scheduling appointments
  • Maintaining records
  • Preparing correspondence
  • Processing payments
  • Ordering supplies
  • Managing calendars
  • Making travel arrangements

Related: Top Office Clerk Skills: Definition and Examples

How to become an Office Clerk

An office clerk is an important position in any company as they are responsible for a variety of administrative tasks. Clerks typically work in an office setting and their duties can include answering phones, filing documents, data entry, and assisting customers. While the job of an office clerk may not be glamorous, it is an essential role in keeping an office running smoothly. If you are interested in becoming an office clerk, there are a few things you should know.

First, it is important to have strong communication skills as you will be interacting with customers and co-workers on a daily basis. You should also be organized and detail-oriented, as your duties will involve managing various paperwork and documents. Additionally, computer skills are a must as most office clerks now use computers for a majority of their tasks. Finally, it is helpful to have some prior experience working in an office or customer service environment.

If you have the necessary skills and qualifications, the next step is to find an open position at a company that interests you. Once you have found a job listing that looks like a good fit, be sure to submit a well-written resume and cover letter. In your resume, highlight any relevant experience or skills that would make you a good candidate for the role of office clerk. In your cover letter, express your interest in the position and briefly describe why you would be a good fit for the job.

After submitting your application materials, the next step is to prepare for your interview. During your interview, the hiring manager will likely ask you questions about your qualifications and experience. Be sure to answer these questions confidently and clearly. Additionally, it can be helpful to ask questions about the company or the specific role you are interviewing for. Asking questions shows that you are truly interested in the position and makes you appear more professional.

If you follow these steps, you will increase your chances of being hired as an office clerk. With hard work and dedication, you can excel in this role and build a successful career in the administrative field.

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