What does an IT Business Analyst do?

Learn all about IT Business Analyst duties, skills and much more. Get expert advice on how to become an IT Business Analyst.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

An IT business analyst is responsible for working with businesses to identify and implement solutions to improve their efficiency. They work with clients to understand their business needs and then develop plans to address those needs. They also provide support to businesses during the implementation process and help troubleshoot any issues that may arise.

IT Business Analyst job duties include:

  • Research and analyze business systems and user needs
  • Document business requirements for IT systems
  • Work with business stakeholders to define project scope and objectives
  • Develop detailed project plans and track project progress
  • Coordinate with developers and testers to ensure successful implementation of business requirements
  • Perform quality assurance testing of IT systems
  • Train users on new IT systems
  • Provide support for existing IT systems
  • Monitor KPIs to assess system performance and identify areas for improvement

IT Business Analyst Job Requirements

An IT Business Analyst typically needs a minimum of a bachelor's degree in computer science or a related field, although some employers may prefer candidates with a master's degree. Many organizations also require certification, such as the Certified Business Analysis Professional (CBAP) designation from the International Institute of Business Analysis. In terms of experience, a business analyst typically needs several years of experience working in an IT environment before being promoted to a business analyst role.

IT Business Analyst Skills

  • Analytical skills
  • Communication and presentation skills
  • Problem-solving skills
  • Creativity
  • Organizational skills
  • Planning and time management skills
  • Research skills
  • Detail oriented
  • Critical thinking
  • Writing skills
  • Editing skills

Related: Top IT Business Analyst Skills: Definition and Examples

How to become an IT Business Analyst

The role of an IT business analyst is to work with businesses to identify and implement solutions to improve efficiency and productivity. They are responsible for identifying business needs, evaluating options, and recommending solutions that will best meet the needs of the organization.

To become an IT business analyst, you will need to have strong analytical and problem-solving skills. You should be able to think critically and creatively to identify opportunities for improvement. You will also need to be able to effectively communicate with both technical and non-technical staff.

If you are interested in becoming an IT business analyst, there are a few things you can do to get started. First, consider pursuing a degree in computer science or a related field. This will give you the technical knowledge you need to be successful in this role. Additionally, consider taking courses in business administration or management. These courses will teach you essential skills such as project management and team leadership.

Finally, it is important to gain experience working with technology. You can do this by interning or working in a position that uses technology extensively. This experience will help you better understand how businesses use technology and how to effectively solve problems.

Related: IT Business Analyst Resume Example

Related: IT Business Analyst Interview Questions (With Example Answers)