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What does an Ecommerce Analyst do?

Learn all about Ecommerce Analyst duties, skills and much more. Get expert advice on how to become an Ecommerce Analyst.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An ecommerce analyst is responsible for analyzing data to help a company improve its online sales. This may involve analyzing customer behavior, website traffic, and sales data. The analyst may also make recommendations for changes to the website or marketing campaigns.

Ecommerce Analyst job duties include:

  • Monitor ecommerce platforms for trends and issues
  • Identify areas for improvement on ecommerce platforms
  • Develop strategies to improve ecommerce platform performance
  • Analyze customer behavior on ecommerce platforms
  • Generate reports on ecommerce platform performance
  • Present findings and recommendations to stakeholders
  • Collaborate with cross-functional teams to implement changes
  • Monitor competitor activity on ecommerce platforms
  • Keep up-to-date on industry trends and best practices
  • Provide support to customers using the ecommerce platform

Ecommerce Analyst Job Requirements

An Ecommerce Analyst typically needs at least a bachelor's degree in business, computer science, or a related field. Many also have a master's degree or certification in ecommerce or a related field. Ecommerce Analysts must have experience working with ecommerce platforms and analytics tools. They should also be able to understand and interpret data to make recommendations to improve ecommerce performance.

Ecommerce Analyst Skills

  • SQL
  • Data analysis
  • Google Analytics
  • Excel
  • Data mining
  • Tableau
  • Web analytics
  • Business intelligence
  • E-commerce
  • Marketing
  • Customer segmentation

Related: Top Ecommerce Analyst Skills: Definition and Examples

How to become an Ecommerce Analyst

There is no one-size-fits-all answer to becoming an ecommerce analyst, as the role can vary depending on the company and industry. However, there are a few key steps that will help you on your way.

1. Firstly, it is important to have a strong foundation in data analysis and statistics. This will allow you to understand and interpret the data that is essential to the role.

2. Secondly, you need to be comfortable with using different software programs to analyze data. Excel is often used for this purpose, but there are many other options available.

3. Thirdly, you should have excellent communication skills. As an ecommerce analyst, you will need to be able to explain your findings to those who do not have a background in data analysis.

4. Finally, it is also helpful to have some experience in ecommerce or online marketing. This will give you a better understanding of the industry and how businesses operate online.

Related: Ecommerce Analyst Resume Example

Related: Ecommerce Analyst Interview Questions (With Example Answers)