What does an Assistant Housekeeping Manager do?
Published 3 min read
An Assistant Housekeeping Manager is responsible for assisting the Housekeeping Manager in supervising the day-to-day operations of the housekeeping department. They may also be responsible for training and scheduling staff, as well as inspecting guest rooms and public areas.
Assistant Housekeeping Manager job duties include:
- Supervise and coordinate activities of workers engaged in cleaning and maintaining guest rooms, public areas, and other areas of the hotel
- Inspect guest rooms, public areas, and other areas of the hotel to ensure they are clean and meet standards
- Train new employees on proper cleaning techniques and procedures
- Develop and implement cleaning schedules
- Order supplies and equipment as needed
- Handle customer complaints or concerns
- Keep records of work completed and hours worked
- Prepare reports on work activities as needed
- Perform general cleaning tasks as needed
Assistant Housekeeping Manager Job Requirements
An Assistant Housekeeping Manager typically needs at least a high school diploma, although some positions may require postsecondary education, and must have previous experience working in housekeeping. Some employers may also require certification from the International Executive Housekeepers Association. Assistant Housekeeping Managers typically work in hotels and are responsible for supervising the work of housekeeping staff, ensuring that rooms are clean and tidy, and coordinating the work schedule. They may also be responsible for training new employees and handling customer complaints.
Assistant Housekeeping Manager Skills
- Inventory management
- Housekeeping staff supervision
- Scheduling
- Budgeting
- Training
- Quality control
- Customer service
- Safety and security
- Complaint resolution
- Housekeeping operations experience
- Management experience
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How to become an Assistant Housekeeping Manager
The Assistant Housekeeping Manager is responsible for assisting the Housekeeping Manager in all aspects of running the housekeeping department. They may also be responsible for training and supervising housekeeping staff.
To become an Assistant Housekeeping Manager, you will need at least 2 years of experience working in a hotel or similar environment. You will also need to have excellent communication and organizational skills.
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