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What does a Housekeeping Supervisor do?

Learn all about Housekeeping Supervisor duties, skills and much more. Get expert advice on how to become a Housekeeping Supervisor.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A housekeeping supervisor is responsible for managing the housekeeping staff in a hotel or other commercial establishment. They oversee the cleaning of guest rooms, public areas, and other areas of the facility. They may also be responsible for laundry operations and linen inventory.

Housekeeping Supervisor job duties include:

  • Supervise and coordinate activities of workers in housekeeping department of hotel, motel, or similar establishment
  • Schedule workers' hours and assign duties
  • Inspect rooms, corridors, stairways, lobbies, lounges, restrooms, corridors, and other work areas to ensure cleanliness and orderliness
  • Investigate complaints regarding housekeeping service and equipment, and take corrective action
  • Recommend or arrange for additional services such as painting, repair work, renovations, and the like
  • Select and requisition cleaning supplies and equipment
  • Train new workers in job duties
  • Demonstrate use of cleaning supplies and equipment to new workers
  • Observe workers to ensure that they conform to prescribed methods of cleaning

Housekeeping Supervisor Job Requirements

A Housekeeping Supervisor is responsible for the cleanliness of a hotel or other commercial building. They typically have a high school diploma or equivalent, and some experience in housekeeping or a related field. Some employers may require certification from the International Executive Housekeepers Association. The supervisor oversees the work of housekeeping staff and ensures that all areas are clean and meet health and safety standards. They may also train new employees and resolve customer complaints.

Housekeeping Supervisor Skills

  • Inventory management
  • Cleaning
  • Housekeeping
  • Laundry
  • Supervising
  • Scheduling
  • Training
  • Hiring
  • Firing
  • Motivating
  • Coordinating

Related: Top Housekeeping Supervisor Skills: Definition and Examples

How to become a Housekeeping Supervisor

A Housekeeping Supervisor is responsible for managing the day-to-day operations of a housekeeping department in a hotel, motel, or resort. They oversee the work of housekeepers and ensure that rooms are clean and well-maintained. In order to become a Housekeeping Supervisor, one must have several years of experience working in housekeeping, as well as supervisory experience. They must be able to work long hours, as they may be required to work weekends and holidays. They must also be able to lift heavy objects and stand for long periods of time.

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