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What does a Workforce Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Workforce Manager is responsible for the day-to-day management of a company's employees. This includes recruiting, hiring, and training new employees, as well as managing the performance of existing employees. The Workforce Manager also develops and implements employee policies and procedures, and ensures that all employees are compliant with these policies. In addition, the Workforce Manager works closely with other departments within the company to ensure that the workforce is properly utilized and that all employees are able to contribute to the company's success.

Workforce Manager job duties include:

  • Develop and implement workforce strategies in alignment with business goals
  • Manage the recruitment process for all open positions
  • Conduct interviews and selection of candidates
  • Onboard and orient new employees
  • Develop and administer training programs
  • Evaluate employee performance and provide feedback
  • Manage employee records and documentation
  • Handle employee relations issues as they arise
  • Develop and administer compensation and benefits programs

Workforce Manager Job Requirements

A Workforce Manager typically needs a bachelor's degree in human resources, business administration, or a related field. Some employers may require certification, such as the Senior Professional in Human Resources (SPHR) or Certified Human Resources Professional (CHRP). Workforce Managers typically have several years of experience working in human resources, including experience managing staff.

Workforce Manager Skills

  • Communication
  • Organization
  • Time management
  • Conflict resolution
  • Prioritization
  • Delegation
  • Team building
  • Employee development
  • Performance management
  • Recruitment
  • Retention

Related: Top Workforce Manager Skills: Definition and Examples

How to become a Workforce Manager

There are many steps to becoming a workforce manager. The most important step is to get the right education and training. Workforce managers need to have a bachelor's degree in human resources or a related field. They should also have experience working in human resources or a related field.

Once you have the education and experience necessary to become a workforce manager, the next step is to find a job. There are many ways to find jobs in this field. You can search online job boards, contact companies directly, or network with other professionals in the field.

Once you have found a job, the next step is to excel in your role. To do this, you will need to be organized, efficient, and have good people skills. You will also need to be able to handle difficult situations and make tough decisions.

If you follow these steps, you will be on your way to becoming a successful workforce manager.

Related: Workforce Manager Resume Example

Related: Workforce Manager Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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