What does a Voice Engineer do?

Learn all about Voice Engineer duties, skills and much more. Get expert advice on how to become a Voice Engineer.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A voice engineer is responsible for designing, implementing, and maintaining voice communication systems. They may work in a variety of industries, including telecommunications, manufacturing, and government. Voice engineers typically have a bachelor's degree in engineering or a related field.

Voice Engineer job duties include:

  • Design, implement, and maintain voice systems.
  • Plan and coordinate voice system upgrades.
  • Develop and document voice system procedures.
  • Train users on the use of voice systems.
  • Monitor voice system performance and make recommendations for improvements.
  • Perform capacity planning for voice systems.
  • Investigate and resolvevoice system problems.
  • Coordinate with vendors onvoice system maintenance and repairs.
  • Stay abreast of new developments invoice technology.

Voice Engineer Job Requirements

A voice engineer is responsible for the quality and clarity of all incoming and outgoing telephone calls for a company. They must have a bachelor's degree in engineering or a related field, and experience in the telecommunications industry is strongly preferred. In some cases, certification from the Society of Cable Telecommunications Engineers (SCTE) may be required.

Voice Engineer Skills

  • VoIP
  • SIP
  • IMS
  • TDM
  • VoATM
  • VoFR
  • Voice Codecs
  • G.711
  • G.729
  • ILBC
  • AMR-NB
  • AMR-WB
  • EVRC

Related: Top Voice Engineer Skills: Definition and Examples

How to become a Voice Engineer

Voice engineering is a field of telecommunications that deals with the design, implementation, and maintenance of voice communication systems. A voice engineer is responsible for ensuring that the quality of voice communication is maintained at a high level, and that the system is able to handle the increasing demand for capacity.

To become a voice engineer, you will need to have a strong background in mathematics and physics. You should also be familiar with the principles of electrical engineering and signal processing. In addition, it is helpful to have experience with computer programming and networking. Voice engineers typically have a bachelor's degree in telecommunications or a related field.

Once you have the necessary education and experience, you can begin seeking out positions as a voice engineer. Many companies that offer voice services, such as telephone companies and VoIP providers, are always in need of qualified engineers. You can also look into working for a company that designs and manufactures telecommunications equipment.

With the right education and experience, you can begin your career as a voice engineer and help to ensure that communication systems are able to provide high-quality service.

Related: Voice Engineer Resume Example

Related: Voice Engineer Interview Questions (With Example Answers)