What does a Store Clerk do?

Learn all about Store Clerk duties, skills and much more. Get expert advice on how to become a Store Clerk.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A store clerk is responsible for assisting customers with their purchases, as well as keeping the store clean and organized. They may also be responsible for stocking shelves and conducting sales.

Store Clerk job duties include:

  • Greeting customers and answering their questions
  • Directing customers to the appropriate aisle or department
  • Maintaining a clean and organized store
  • Assisting with stocking shelves and displays
  • Checking out customers at the register
  • Handling customer returns and exchanges
  • Answering customer calls and emails
  • Processing special orders
  • Monitoring store security

Store Clerk Job Requirements

There are no formal education requirements for a store clerk, although some employers may prefer candidates with a high school diploma or equivalent. There is also no certification required, although some on-the-job training may be provided by the employer. Store clerks typically have some experience working in customer service, retail, or a related field.

Store Clerk Skills

  • Great customer service
  • Basic math skills
  • Cash register operation
  • Strong communication skills
  • Attention to detail
  • Organizational skills
  • Ability to stand for long periods of time
  • Ability to lift heavy objects
  • Flexibility to work different shifts
  • Friendly personality
  • Team player

Related: Top Store Clerk Skills: Definition and Examples

How to become a Store Clerk

There are a few things you need to do to become a store clerk. First, you will need to have a high school diploma or equivalent. Next, you will need to be able to lift at least 50 pounds and stand for long periods of time. Finally, you will need to be able to work a cash register and handle customer service inquiries.

If you have these qualifications, then you are on your way to becoming a store clerk! The next step is to find an open position at a retail store near you. Once you have found an open position, you will need to fill out an application and submit it to the store manager. If you are chosen for the position, then you will be scheduled for an interview.

During the interview, the store manager will ask you questions about your qualifications and why you want the position. If the store manager believes that you are a good fit for the position, then you will be offered the job! Congratulations, you are now a store clerk!

Related: Store Clerk Resume Example

Related: Store Clerk Interview Questions (With Example Answers)