What does a Store Associate do?

Learn all about Store Associate duties, skills and much more. Get expert advice on how to become a Store Associate.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A store associate is responsible for maintaining the cleanliness of the store and helping customers find the products they need.

Store Associate job duties include:

  • Greeting customers as they enter the store
  • Answering customer questions
  • Helping customers find the products they are looking for
  • Operating the cash register
  • Stocking shelves
  • Cleaning the store
  • Organizing inventory
  • Managing customer returns
  • Handling customer complaints

Store Associate Job Requirements

Most Store Associates have at least a high school diploma, although some jobs may require postsecondary education, such as a certificate or associate's degree. In terms of experience, many Store Associates have worked in customer service or retail positions before, although it is not always a requirement. Some jobs may also require certification, such as food safety certification.

Store Associate Skills

  • Communication
  • Customer service
  • Organization
  • Multi-tasking
  • Flexibility
  • Attention to detail
  • Product knowledge
  • Problem solving
  • Cash handling
  • Merchandising
  • Stock

Related: Top Store Associate Skills: Definition and Examples

How to become a Store Associate

A Store Associate is responsible for providing excellent customer service to all guests who visit the store. They must be able to operate the cash register, keep the store clean and organized, and help customers find what they are looking for. Store Associates must be able to work in a fast-paced environment and be able to handle multiple tasks at once.

If you are interested in becoming a Store Associate, there are a few things you need to do. First, you will need to have a high school diploma or equivalent. Next, you will need to complete a training program that is specific to the retail industry. After you have completed your training, you will need to pass a background check and drug test. Once you have met all of these requirements, you will be able to apply for a Store Associate position at your local retail store.

Related: Store Associate Resume Example

Related: Store Associate Interview Questions (With Example Answers)