What does a Spa Manager do?

Learn all about Spa Manager duties, skills and much more. Get expert advice on how to become a Spa Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Spa Manager is responsible for the overall operation of a spa. This includes managing staff, budgeting, marketing, and ensuring that the spa is providing a high level of customer service. The Spa Manager also needs to be able to develop new treatments and services that will appeal to the spa's clientele.

Spa Manager job duties include:

  • Hire, train, and supervise spa staff.
  • Plan and oversee the daily operations of the spa.
  • Develop and implement marketing and advertising campaigns to promote the spa.
  • Set sales targets and ensure that they are met.
  • Monitor stock levels and order supplies as necessary.
  • Keep accurate financial records and prepare reports for senior management.
  • Liaise with suppliers and contractors.
  • Ensure that the spa is compliant with all relevant health and safety regulations.
  • Handle customer enquiries and complaints in a professional manner.

Spa Manager Job Requirements

A Spa Manager is responsible for the day-to-day operations of a spa. They must have a high school diploma or equivalent, and some college coursework in business or management is preferred. Many spas require their managers to be certified in CPR and First Aid. A minimum of two years of experience managing a spa or similar business is required.

Spa Manager Skills

  • Spa Manager
  • Spa
  • Management
  • Business
  • Marketing
  • Sales
  • Customer Service
  • Operations
  • Human Resources
  • Finance
  • Budgeting
  • Project Management

Related: Top Spa Manager Skills: Definition and Examples

How to become a Spa Manager

A Spa Manager is responsible for the day-to-day operations of a spa. They ensure that the spa is running smoothly and efficiently, and that customers are satisfied with their experience.

To become a Spa Manager, you will need to have at least a high school diploma or equivalent. However, many employers prefer candidates who have completed a postsecondary program in business administration or management. You will also need several years of experience working in a spa, in positions such as customer service, sales, or operations.

As a Spa Manager, you will be responsible for overseeing all aspects of the spa’s operations. This includes managing staff, scheduling appointments, ordering supplies, and handling customer inquiries. You will also be responsible for ensuring that the spa meets all health and safety regulations.

To be successful in this role, you must be organized and detail-oriented. You should also have excellent communication and customer service skills. If you have these qualities and are interested in a career in spa management, contact your local spa to inquire about open positions.

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Related: Spa Manager Interview Questions (With Example Answers)