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What does a Spa Attendant do?

Learn all about Spa Attendant duties, skills and much more. Get expert advice on how to become a Spa Attendant.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A spa attendant is responsible for providing a clean and relaxing environment for spa guests. They may also be responsible for providing customer service, scheduling appointments, and handling payments.

Spa Attendant job duties include:

  • Greet guests and provide them with information about the spa
  • Give guests a tour of the facilities
  • Answer phone calls and schedule appointments
  • Check guests in and out of the spa
  • Collect payments and process transactions
  • Maintain cleanliness in the spa area
  • Stock supplies and keep the spa organized
  • Perform light cleaning duties as needed
  • Assist with set up and break down for special events

Spa Attendant Job Requirements

There are no formal education requirements for a spa attendant, but many employers prefer to hire candidates who have at least a high school diploma or equivalent. Some spas may require attendants to have certification in CPR and first aid. Prior experience working in a customer service role is also helpful. As a spa attendant, you will be responsible for greeting guests, providing them with information about the facilities and services, and answering any questions they may have. You will also need to maintain the cleanliness of the spa and be able to provide basic treatments such as massages and facials.

Spa Attendant Skills

  • Punctual
  • Reliable
  • Friendly
  • Good customer service skills
  • Able to work well under pressure
  • Able to multi-task
  • Flexible
  • Efficient
  • Well organized
  • Detail oriented
  • Problem solver

Related: Top Spa Attendant Skills: Definition and Examples

How to become a Spa Attendant

There are many reasons why someone might want to become a spa attendant. Perhaps they enjoy working with people and helping them relax. Maybe they have an interest in skincare and want to learn more about it. Whatever the reason, there are a few things that anyone interested in becoming a spa attendant should know.

First, it is important to be friendly and outgoing. Spa customers are often looking for a relaxing experience, and it is the job of the spa attendant to help provide that. They should be able to answer any questions the customer has and make them feel comfortable.

Second, spa attendants need to be able to keep the area clean. This means sweeping and mopping floors, cleaning surfaces, and taking out trash. They may also need to restock supplies such as towels or shampoo.

Third, some basic knowledge of skincare can be helpful. Spa attendants should know how to properly use products such as facial masks and moisturizers. They should also be familiar with different types of massages and how to perform them.

Finally, it is important to be punctual and reliable. Customers may have appointments for treatments or services, so it is important that the spa attendant be there on time to greet them. If there are any problems or concerns, the spa attendant should let a manager know right away.

Overall, becoming a spa attendant can be a rewarding experience. It is important to be friendly and helpful, keep the area clean, and have some knowledge of skincare products and services. Anyone who is punctual and reliable can be successful in this role.

Related: Spa Attendant Resume Example

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