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What does a Room Service Attendant do?

Learn all about Room Service Attendant duties, skills and much more. Get expert advice on how to become a Room Service Attendant.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A room service attendant is responsible for providing food and beverage services to guests in their hotel rooms. They may also be responsible for setting up and breaking down room service trays, as well as cleaning and stocking the room service area.

Room Service Attendant job duties include:

  • Answer guest calls and take food and beverage orders.
  • Input orders into point-of-sale system.
  • Retrieve food items from kitchen and deliver to guest room.
  • Set up food and beverage items in guest room according to order.
  • Deliver any requested amenities to guest room.
  • Remove soiled dishes and trash from guest room.
  • Replenish supplies in guest room.
  • Stock carts with food and beverage items.
  • Maintain cleanliness of work area.

Room Service Attendant Job Requirements

Most Room Service Attendants are high school graduates, although some hotels may require postsecondary education, such as a certificate in hotel management. Many Room Service Attendants have previous experience working in the food service or hospitality industry. Certification is not typically required to work as a Room Service Attendant, although some hotels may offer certification programs to their employees.

Room Service Attendant Skills

  • Communication
  • Organization
  • Multi-tasking
  • Customer service
  • Attention to detail
  • Flexibility
  • Stress management
  • Time management
  • Problem solving
  • Physical stamina
  • Teamwork

Related: Top Room Service Attendant Skills: Definition and Examples

How to become a Room Service Attendant

A Room Service Attendant is responsible for providing food and beverage service to guests in their hotel room. They must be able to take orders, prepare and serve food and drinks, and handle payments. Room Service Attendants must be able to work independently and have excellent customer service skills.

To become a Room Service Attendant, you will need to have a high school diploma or equivalent. You will also need to complete a food safety certification course. Some hotels may require you to have previous experience working in a hotel or restaurant. To apply for a job as a Room Service Attendant, you can search online job boards or contact hotels directly.

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