What does a Registration Clerk do?

Learn all about Registration Clerk duties, skills and much more. Get expert advice on how to become a Registration Clerk.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A registration clerk is responsible for collecting and processing patient information in a medical setting. This may include verifying insurance coverage, scheduling appointments, and inputting data into electronic health records. The registration clerk is often the first point of contact for patients and must be able to provide excellent customer service.

Registration Clerk job duties include:

  • Greets patients and visitors.
  • Schedules appointments.
  • Answers incoming telephone calls.
  • Takes messages and routes calls.
  • Collects co-pays and payments.
  • Updates patient demographic information.
  • Enters patient information into the computer system.
  • Retrieves medical records.
  • Processes insurance forms.

Registration Clerk Job Requirements

A registration clerk is responsible for maintaining accurate records of patients seen at a hospital or medical facility. They must be able to input data quickly and accurately, as well as retrieve information when needed. A high school diploma is typically required for this position, and some employers may prefer candidates with previous office experience.

Registration Clerk Skills

  • Communication
  • Interpersonal skills
  • Organizational skills
  • Computer skills
  • Data entry
  • Filing
  • Scheduling
  • Multi-tasking
  • Customer service
  • Attention to detail
  • Ability to follow instructions

Related: Top Registration Clerk Skills: Definition and Examples

How to become a Registration Clerk

A registration clerk is responsible for the input and maintenance of patient data in a hospital or other medical facility. This position requires excellent organizational and communication skills, as well as a strong attention to detail. To become a registration clerk, one must first earn a high school diploma or equivalent. Some employers may require postsecondary education, such as an associate’s degree in health information management. Once you have the necessary education, you can apply for open positions at hospitals or other medical facilities.

The duties of a registration clerk include verifying patient information, inputting data into the facility’s electronic health record system, and maintaining accurate records. To be successful in this role, you must be able to multitask and work well under pressure. You must also be able to communicate effectively with patients and their families. Excellent customer service skills are essential in this position.

If you are interested in becoming a registration clerk, consider pursuing a degree in health information management. This field is expected to grow much faster than average in the coming years, so now is a great time to enter the field. With the right education and training, you can start your career in this rewarding field.

Related: Registration Clerk Resume Example

Related: Registration Clerk Interview Questions (With Example Answers)