What does a Quality Supervisor do?

Learn all about Quality Supervisor duties, skills and much more. Get expert advice on how to become a Quality Supervisor.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A quality supervisor is responsible for ensuring that products and services meet high standards of quality. They may develop quality control plans, conduct audits, and inspect products and services. Quality supervisors may also be responsible for training and coaching employees on quality improvement techniques.

Quality Supervisor job duties include:

  • Maintain quality standards for products or services
  • Develop or implement quality control policies and procedures
  • Conduct quality assurance audits
  • Inspect materials, products, or equipment for defects or deviations from specifications
  • Investigate customer complaints related to quality
  • Analyze data to identify areas for improvement in the quality system
  • Recommend or implement corrective actions
  • Train inspectors or other staff on quality control guidelines
  • Monitor compliance with company quality standards

Quality Supervisor Job Requirements

A Quality Supervisor is responsible for ensuring that products or services meet the set standards of quality. They develop and implement quality control programs, oversee production processes, and test finished products. A Quality Supervisor typically has a bachelor's degree in engineering, business, or a related field. Certification from the American Society for Quality (ASQ) is also beneficial. Previous experience working in quality assurance or a related field is required.

Quality Supervisor Skills

  • Quality Control
  • Quality Assurance
  • Testing
  • Process Improvement
  • Documentation
  • Training
  • Management
  • Communication
  • Problem Solving
  • Organizational
  • Time Management

Related: Top Quality Supervisor Skills: Definition and Examples

How to become a Quality Supervisor

There are many qualities that a Quality Supervisor must possess. They must be able to lead and motivate a team, have excellent communication and interpersonal skills, be able to work well under pressure, and have a strong attention to detail. They must also be able to identify problems and find solutions quickly.

If you have these qualities and are interested in becoming a Quality Supervisor, there are a few steps you can take. Firstly, you will need to gain experience in quality control or management. This can be done by working in a related field or by completing an internship. Once you have the necessary experience, you will need to complete a formal qualification in quality management or control. Finally, you will need to register with the relevant professional body.

Once you have completed these steps, you will be well on your way to becoming a Quality Supervisor.

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