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What does a Quality Analyst do?

Learn all about Quality Analyst duties, skills and much more. Get expert advice on how to become a Quality Analyst.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A quality analyst is responsible for ensuring that products and services meet customer expectations. They may develop quality assurance plans, conduct audits, and monitor production processes. Quality analysts may also be involved in training employees on quality control procedures.

Quality Analyst job duties include:

  • Analyze quality control data to identify areas in need of improvement
  • Develop quality control procedures and standards
  • Implement quality control policies and procedures
  • Conduct quality assurance audits
  • Inspect products and materials for defects
  • Investigate customer complaints and non-conformance issues
  • Train and supervise quality control technicians
  • Prepare reports and charts to document quality control activities
  • Monitor trends in quality control issues
  • Recommend corrective actions to address problems

Quality Analyst Job Requirements

A Quality Analyst typically needs a minimum of a bachelor's degree in quality assurance or a related field, though some employers may require certification and/or experience. Quality Analysts are responsible for ensuring that products meet certain standards of quality, so they must have excellent attention to detail and problem-solving skills. They may also need to be able to use various tools and software programs to test products.

Quality Analyst Skills

  • Analytical skills
  • Communication skills
  • Attention to detail
  • Problem-solving skills
  • Organizational skills
  • Flexibility
  • Time management skills
  • Interpersonal skills
  • Teamwork skills
  • Leadership skills
  • Computer skills

Related: Top Quality Analyst Skills: Definition and Examples

How to become a Quality Analyst

A quality analyst is a professional who ensures that products and services meet customer expectations. They are responsible for developing and implementing quality assurance plans, conducting audits, and managing corrective actions. Quality analysts play a vital role in ensuring that companies meet regulatory requirements and deliver high-quality products and services.

There is no one specific path to becoming a quality analyst. Many quality analysts have a background in engineering or management. Some have worked their way up through the ranks of quality control, while others have been hired directly into quality assurance roles.

Regardless of your background, there are certain skills that are essential for success as a quality analyst. These include strong analytical and problem-solving skills, attention to detail, and excellent communication skills. You must also be able to work effectively under pressure and meet deadlines.

If you are interested in becoming a quality analyst, the first step is to develop the necessary skills. You can do this through formal education, on-the-job training, or both. Once you have the required skills, you can begin searching for quality analyst positions. When applying for jobs, be sure to highlight your relevant skills and experience.

With the right skills and experience, you can become a successful quality analyst and help ensure that products and services meet customer expectations.

Related: Quality Analyst Resume Example

Related: Quality Analyst Interview Questions (With Example Answers)