What does a Pharmacy Supervisor do?
Published 4 min read
A pharmacy supervisor is responsible for the overall operation of a pharmacy. They may oversee the work of pharmacists and other staff, develop and implement policies and procedures, and ensure that the pharmacy complies with all state and federal regulations.
Pharmacy Supervisor job duties include:
- Overseeing the daily operations of a pharmacy
- Supervising pharmacy staff and technicians
- Ensuring that all prescriptions are filled correctly and in a timely manner
- Maintaining inventory levels and ordering supplies as needed
- Answering customer questions and resolving any complaints
- Handling customer financial transactions
- Working with insurance companies to ensure coverage for prescriptions
- Keeping up with changes in pharmacy laws and regulations
- Attending continuing education classes to stay current on new medications and treatments
- Performing quality control checks on prescriptions filled
Pharmacy Supervisor Job Requirements
A pharmacy supervisor is responsible for the daily operations of a pharmacy. They must have a bachelor's degree in pharmacy and be licensed by the state Board of Pharmacy. They must also have at least two years of experience working in a pharmacy.
Pharmacy Supervisor Skills
- Leadership
- Communication
- Organizational
- Problem solving
- Decision making
- Delegation
- Teamwork
- Coaching
- Mentoring
- Training
- Conflict resolution
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How to become a Pharmacy Supervisor
The first step to becoming a pharmacy supervisor is to complete a Pharmacy Technician Training Program. Many community colleges and technical schools offer these programs, which typically take one to two years to complete. After completing a training program, candidates must then pass the Pharmacy Technician Certification Exam (PTCE) administered by the Pharmacy Technician Certification Board (PTCB).
Once certified, pharmacy technicians can begin working towards becoming a supervisor. Many employers require pharmacy technicians to have at least two years of experience before being promoted to supervisor. During this time, technicians can learn about the inner workings of a pharmacy and develop the necessary skills to lead a team. They can also begin to build relationships with other employees and customers, which will be important when they are in a supervisory role.
When ready to take on the responsibilities of a supervisor, candidates should seek out opportunities for leadership within their organization. This could involve taking on additional tasks or projects, mentoring other employees, or participating in committees or task forces. By demonstrating their leadership potential, candidates can show their employer that they are ready for the next step in their career.
Once promoted to pharmacy supervisor, individuals will be responsible for leading a team of pharmacy technicians and ensuring that they are providing quality care to patients. They will also be responsible for managing the day-to-day operations of the pharmacy, including ordering inventory and overseeing budgeting and financial planning. In order to be successful in this role, supervisors must be able to effectively communicate with their team, maintain a high level of organization, and stay up-to-date on changes in the field of pharmacy.
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