What does a Medical Office Coordinator do?

Learn all about Medical Office Coordinator duties, skills and much more. Get expert advice on how to become a Medical Office Coordinator.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A medical office coordinator is responsible for the day-to-day operations of a medical office. They may oversee office staff, schedule appointments, billing and coding, and handle patient inquiries.

Medical Office Coordinator job duties include:

  • Answer incoming calls and assume responsibility for the caller’s needs
  • Schedule appointments for patients
  • Greet patients upon arrival and check them in
  • Update patient records
  • Prepare patient charts
  • Verify insurance coverage
  • Code and process patient billing information
  • Collect payments from patients
  • Balance daily receipts
  • Perform general office duties such as filing, faxing, and photocopying

Medical Office Coordinator Job Requirements

The job requirements for a Medical Office Coordinator vary depending on the employer. However, most employers require at least a high school diploma or equivalent, and some type of medical office experience. Many employers also prefer candidates who have certification from a medical office coordinator program.

Medical Office Coordinator Skills

  • Scheduling
  • Patient registration
  • Insurance verification
  • Answering phones
  • Greeting patients
  • Updating patient records
  • Filing
  • Billing
  • Collecting co-pays
  • Scheduling appointments
  • Referring patients to specialists

Related: Top Medical Office Coordinator Skills: Definition and Examples

How to become a Medical Office Coordinator

A medical office coordinator is responsible for the day-to-day operations of a medical office. They may work in a hospital, clinic, or private practice. Medical office coordinators typically have an Associate’s degree or certificate in medical office administration.

The duties of a medical office coordinator include scheduling appointments, maintaining medical records, billing and coding insurance forms, and handling customer service inquiries. They may also be responsible for ordering supplies and managing staff.

To become a medical office coordinator, you will need to have strong organizational skills and be able to multitask. You should also have excellent written and verbal communication skills. Familiarity with medical terminology and experience with electronic health records (EHR) systems is helpful.

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