What does a Leasing Associate do?
Published 4 min read
A leasing associate is responsible for renting out properties to tenants. They show properties to potential tenants, negotiate leases, and collect rent. They may also handle maintenance requests and resolve tenant complaints.
Leasing Associate job duties include:
- Act as first point of contact with potential tenants and provide them with information about the property
- Give tours of the property to potential tenants
- Negotiate lease terms with potential tenants
- Prepare lease agreements
- Collect security deposits from tenants
- Handle move-in and move-out processes
- Inspect units on a regular basis and handle maintenance requests
- Respond to tenant complaints in a timely manner
- Keep accurate records of all transactions
Leasing Associate Job Requirements
Most leasing associates have at least a high school diploma, although some jobs may require postsecondary education, and most employers provide on-the-job training. Some states require leasing agents to be licensed real estate brokers. To qualify for a broker’s license, individuals must be at least 18 years old, have a high school diploma or equivalent, and pass a written exam. Although experience is not always required, it may give applicants an advantage. Many leasing agents start out as customer service representatives or administrative assistants in the property management office before being promoted to leasing agent.
Leasing Associate Skills
- Proven ability to increase occupancy
- Outstanding customer service skills
- Excellent communication and negotiation skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Flexible and adaptable to change
- Proficient in Microsoft Office Suite and Yardi Property Management software
- Knowledge of Fair Housing laws
- Ability to upsell and cross-sell lease options and amenities
- Creative problem solving skills
- Detail oriented
Related: Top Leasing Associate Skills: Definition and Examples
How to become a Leasing Associate
The first step to becoming a leasing associate is to obtain a high school diploma or equivalent. Many leasing associates have an undergraduate degree in business, real estate, or a related field, but it is not required. Once you have completed your education, you will need to obtain a state-issued license to practice real estate leasing. The requirements for obtaining a license vary by state, but generally include passing an exam and completing a certain number of hours of continuing education.
Once you have obtained your license, you will be ready to start working as a leasing associate. Your duties will include helping potential tenants find suitable rental properties, negotiating leases, and managing the day-to-day operations of the property. To be successful in this role, you will need strong people skills and experience in customer service and sales. You should also be well-organized and detail-oriented, as you will be responsible for keeping track of multiple leases and ensuring that all deadlines are met.
If you are interested in a career as a leasing associate, start by researching the educational and licensing requirements in your state. Then, create a plan to obtain the necessary education and experience. With hard work and dedication, you can achieve your goal of becoming a leasing associate.
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