What does a Knowledge Management Specialist do?

Learn all about Knowledge Management Specialist duties, skills and much more. Get expert advice on how to become a Knowledge Management Specialist.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A knowledge management specialist is responsible for the organization and dissemination of information within a company or other organization. They may develop and implement knowledge management systems, train staff in their use, and evaluate the effectiveness of these systems. In addition, they may conduct research on best practices in knowledge management and contribute to the development of new methods and tools.

Knowledge Management Specialist job duties include:

  • Collect and analyze data to identify trends and recommend solutions for improving organizational efficiency
  • Develop and implement knowledge management policies, procedures, and processes
  • Identify and track relevant knowledge assets within the organization
  • Manage knowledge-related projects, including planning, execution, and monitoring
  • Coordinate with stakeholders to ensure that knowledge management initiatives are aligned with business goals
  • Train employees on how to use knowledge management systems and tools
  • Conduct research on best practices in knowledge management
  • Monitor organizational performance metrics to assess the impact of knowledge management initiatives
  • Prepare reports and presentations on knowledge management activities
  • Stay up-to-date on latest trends and developments in knowledge management

Knowledge Management Specialist Job Requirements

A Knowledge Management Specialist is responsible for the development and implementation of knowledge management programs. They must have a bachelor's degree in information science, library science, or a related field. In addition, they must have experience working in a library, information center, or other knowledge-based organization. Certification is not required, but may be beneficial.

Knowledge Management Specialist Skills

  • Systems analysis
  • Design and implementation
  • Data mining
  • Web development
  • Information architecture
  • Taxonomy
  • Metadata
  • Content management
  • Records management
  • Library science
  • Information science

Related: Top Knowledge Management Specialist Skills: Definition and Examples

How to become a Knowledge Management Specialist

A knowledge management specialist is responsible for the organization, storage, and retrieval of information within a company. They work to ensure that knowledge is shared efficiently and effectively within an organization, and often develop systems and processes to streamline knowledge sharing. To become a knowledge management specialist, one should have experience working with databases and information management systems, as well as strong analytical and problem-solving skills. In addition, they should be able to effectively communicate with others in order to understand their needs and develop solutions that meet those needs.

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