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What does a Functional Analyst do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A functional analyst is someone who analyzes the functioning of a system and breaks it down into its component parts. They are also responsible for creating models and diagrams to help explain how the system works.

Functional Analyst job duties include:

  • Work with business users to gather requirements and understand business processes
  • Translate business requirements into functional specifications for development teams
  • Create process flow diagrams and other documentation to support the functional specifications
  • Assist with the development, testing and deployment of new software features
  • Monitor and report on software performance and usage metrics
  • Conduct user training on new software features
  • Provide Tier 2 and 3 support for software issues
  • Serve as a liaison between the business users and the development team
  • Perform gap analysis to identify process improvements
  • Manage projects from initiation to closure

Functional Analyst Job Requirements

A functional analyst is responsible for analyzing an organization's business functions and developing solutions to improve efficiency. They must have strong analytical and problem-solving skills, as well as experience working with various business software applications. A bachelor's degree in business administration or a related field is typically required, and some employers may prefer candidates who have earned a master's degree. Certification in business analysis is also beneficial.

Functional Analyst Skills

  • Communication
  • Active listening
  • Writing
  • Presentation
  • Facilitation
  • Requirements gathering
  • Business analysis
  • Process improvement
  • Data analysis
  • Problem solving
  • Critical thinking
  • Consulting

Related: Top Functional Analyst Skills: Definition and Examples

How to become a Functional Analyst

A functional analyst is a professional who understands the needs of an organization and designs solutions to problems. To become a functional analyst, one must first understand the basics of business analysis. Business analysis is the process of identifying business requirements and designing solutions to business problems. It is a critical part of any organization and helps to improve efficiency and effectiveness.

The first step to becoming a functional analyst is to understand the basics of business analysis. This includes understanding the different types of requirements, such as functional, non-functional, and technical requirements. Functional requirements are those that describe what a system should do, while non-functional requirements describe how a system should work. Technical requirements are usually more specific and detail the technical implementation of a solution.

Once you have a good understanding of business analysis, you can start to specialize in a particular area. For example, you may choose to focus on requirements gathering, solution design, or testing. Each area requires different skills and knowledge, so it’s important to choose an area that interests you and that you feel confident in.

To be successful as a functional analyst, you need strong analytical and problem-solving skills. You must be able to think logically and creatively to come up with innovative solutions. You also need excellent communication skills to be able to effectively communicate with stakeholders. Strong writing skills are also essential for creating documentation such as requirement specifications and design documents.

If you have the required skills and knowledge, then you can start your career as a functional analyst by finding a job in an organization that needs business analysts. Alternatively, you could also start your own consulting business or work as a freelance business analyst.

Related: Functional Analyst Resume Example

Related: Functional Analyst Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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