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What does a Disability Case Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A disability case manager is a professional who helps people with disabilities navigate the social service and government benefits systems. They work with clients to assess their needs and develop a plan to meet those needs. They also advocate on behalf of their clients and connect them with resources in the community.

Disability Case Manager job duties include:

  • Assist clients in completing applications for Social Security disability benefits
  • Work with clients to obtain medical records and other documentation needed to support their disability claim
  • Help clients understand the Social Security disability claims process
  • Represent clients at disability hearings before administrative law judges
  • Prepare written reports and testimony to support clients’ claims
  • Advocate on behalf of clients with government agencies and other organizations
  • Educate clients about their rights and responsibilities under the Social Security disability program
  • Keep clients informed about the status of their claims
  • Help clients appeal negative decisions on their claims
  • Refer clients to other resources as needed

Disability Case Manager Job Requirements

Disability Case Managers typically have a bachelor's degree in social work, psychology, or a related field. Certification as a Disability Case Manager is not required, but may be helpful in obtaining employment. Experience working with people with disabilities is also helpful.

Disability Case Manager Skills

  • Patience
  • Empathy
  • Organization
  • Communication
  • Problem-solving
  • Flexibility
  • Creativity
  • Knowledge of resources
  • Advocacy
  • Case management
  • Documentation

Related: Top Disability Case Manager Skills: Definition and Examples

How to become a Disability Case Manager

A disability case manager is a professional who helps people with disabilities obtain the services and support they need to live independently. In order to become a disability case manager, one must have a bachelor's degree in social work, human services, or a related field. Additionally, experience working with people with disabilities is required. There are also certification programs available for those who wish to specialize in disability case management.

Related: Disability Case Manager Resume Example

Related: Disability Case Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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