What does a Disability Case Manager do?

Learn all about Disability Case Manager duties, skills and much more. Get expert advice on how to become a Disability Case Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A disability case manager is a professional who helps people with disabilities navigate the social service and government benefits systems. They work with clients to assess their needs and develop a plan to meet those needs. They also advocate on behalf of their clients and connect them with resources in the community.

Disability Case Manager job duties include:

  • Assist clients in completing applications for Social Security disability benefits
  • Work with clients to obtain medical records and other documentation needed to support their disability claim
  • Help clients understand the Social Security disability claims process
  • Represent clients at disability hearings before administrative law judges
  • Prepare written reports and testimony to support clients’ claims
  • Advocate on behalf of clients with government agencies and other organizations
  • Educate clients about their rights and responsibilities under the Social Security disability program
  • Keep clients informed about the status of their claims
  • Help clients appeal negative decisions on their claims
  • Refer clients to other resources as needed

Disability Case Manager Job Requirements

Disability Case Managers typically have a bachelor's degree in social work, psychology, or a related field. Certification as a Disability Case Manager is not required, but may be helpful in obtaining employment. Experience working with people with disabilities is also helpful.

Disability Case Manager Skills

  • Patience
  • Empathy
  • Organization
  • Communication
  • Problem-solving
  • Flexibility
  • Creativity
  • Knowledge of resources
  • Advocacy
  • Case management
  • Documentation

Related: Top Disability Case Manager Skills: Definition and Examples

How to become a Disability Case Manager

A disability case manager is a professional who helps people with disabilities obtain the services and support they need to live independently. In order to become a disability case manager, one must have a bachelor's degree in social work, human services, or a related field. Additionally, experience working with people with disabilities is required. There are also certification programs available for those who wish to specialize in disability case management.

Related: Disability Case Manager Resume Example

Related: Disability Case Manager Interview Questions (With Example Answers)