What does a Disability Case Manager do?
Published 3 min read
A disability case manager is a professional who helps people with disabilities navigate the social service and government benefits systems. They work with clients to assess their needs and develop a plan to meet those needs. They also advocate on behalf of their clients and connect them with resources in the community.
Disability Case Manager job duties include:
- Assist clients in completing applications for Social Security disability benefits
- Work with clients to obtain medical records and other documentation needed to support their disability claim
- Help clients understand the Social Security disability claims process
- Represent clients at disability hearings before administrative law judges
- Prepare written reports and testimony to support clients’ claims
- Advocate on behalf of clients with government agencies and other organizations
- Educate clients about their rights and responsibilities under the Social Security disability program
- Keep clients informed about the status of their claims
- Help clients appeal negative decisions on their claims
- Refer clients to other resources as needed
Disability Case Manager Job Requirements
Disability Case Managers typically have a bachelor's degree in social work, psychology, or a related field. Certification as a Disability Case Manager is not required, but may be helpful in obtaining employment. Experience working with people with disabilities is also helpful.
Disability Case Manager Skills
- Patience
- Empathy
- Organization
- Communication
- Problem-solving
- Flexibility
- Creativity
- Knowledge of resources
- Advocacy
- Case management
- Documentation
Related: Top Disability Case Manager Skills: Definition and Examples
How to become a Disability Case Manager
A disability case manager is a professional who helps people with disabilities obtain the services and support they need to live independently. In order to become a disability case manager, one must have a bachelor's degree in social work, human services, or a related field. Additionally, experience working with people with disabilities is required. There are also certification programs available for those who wish to specialize in disability case management.
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