What does a Communication Technician do?

Learn all about Communication Technician duties, skills and much more. Get expert advice on how to become a Communication Technician.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A communication technician is responsible for installing, maintaining, and repairing communications systems. They may work with telephone lines, fiber optics, and other types of wiring. Communication technicians must be able to read and interpret technical manuals and blueprints. They must also be able to troubleshoot problems and find creative solutions.

Communication Technician job duties include:

  • Installing and configuring communication equipment
  • Testing communication equipment for proper functioning
  • Maintaining and repairing communication equipment
  • Troubleshooting communication equipment problems
  • Coordinating with other technicians to resolve complex issues
  • Providing training to users on proper use of communication equipment
  • Generating reports on communication equipment performance
  • Upgrading communication equipment to latest versions
  • Monitoring communications systems for potential problems

Communication Technician Job Requirements

A Communication Technician typically requires an Associate's degree in electronics or a related field, although some jobs may only require a high school diploma or equivalent. Many employers also require certification from an organization such as the Electronics Technicians Association International (ETA-I). Experience is also often required, and Communication Technicians typically receive on-the-job training to learn specific company procedures.

Communication Technician Skills

  • Active listening
  • Communication
  • Critical thinking
  • Documentation
  • Equipment maintenance
  • Installation
  • Interpersonal skills
  • Networking
  • Oral communication
  • Reading comprehension
  • Repair
  • Troubleshooting
  • Writing

Related: Top Communication Technician Skills: Definition and Examples

How to become a Communication Technician

A Communication Technician is a very important position in any company. They are responsible for the installation, maintenance, and repair of all the communication equipment in a company. This includes the telephone system, the computer network, and the email system. They must be able to troubleshoot any problems that may arise with any of these systems.

There are many ways to become a Communication Technician. One way is to get a degree in telecommunications. There are many schools that offer this type of degree. Another way is to get on-the-job training. Many companies will offer this type of training to their employees.

The most important thing for a Communication Technician is to have good communication skills. They must be able to communicate clearly with their co-workers and customers. They must also be able to work well under pressure and be able to troubleshoot quickly.

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