Article

What does a Cashier do?

Learn all about Cashier duties, skills and much more. Get expert advice on how to become a Cashier.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A cashier is a person who handles the money and transactions of a store. They are responsible for ringing up sales, taking payments, and giving change. Cashiers must be accurate and efficient in their work to avoid errors and delays.

Cashier job duties include:

  • Greeting customers as they arrive and thanking them as they leave
  • Answering customer questions and providing information as needed
  • Scanning items and bagging purchases
  • Accepting payments and making change
  • Counting the register drawer at the beginning and end of each shift
  • Maintaining a clean and organized work area
  • Stocking shelves and keeping the store tidy
  • Assisting with customer returns and exchanges
  • Dealing with difficult or irate customers

Cashier Job Requirements

There are no formal education requirements for cashiers, although most have at least a high school diploma. Some cashiers may receive on-the-job training, but many employers prefer to hire candidates with previous experience. Certification is not required, but some cashiers may choose to become certified through the National Retail Federation or the Retail Bakers Association.

Cashier Skills

  • Patience
  • Communication
  • Attention to detail
  • Organization
  • Customer service
  • Interpersonal skills
  • Math skills
  • Problem solving
  • Flexibility
  • Stress management
  • Speed

Related: Top Cashier Skills: Definition and Examples

How to become a Cashier

A cashier is someone who works at a retail store and is responsible for handling the store’s money. Cashiers typically work at the front of the store and are the first point of contact with customers. They must be able to accurately handle money, provide excellent customer service, and maintain a calm demeanor during busy periods.

If you’re interested in becoming a cashier, there are a few things you should know. First, it is important to have basic math skills. You will need to be able to count money quickly and make change accurately. Second, you must be able to deal with people in a friendly and professional manner. This means being patient with customers, even when they are angry or upset. Finally, you must be able to stay calm and focused during busy times. This can be difficult, but it is important to remember that the customer always comes first.

If you have these qualities and think you would enjoy working as a cashier, then there are a few steps you can take to get started. First, check with your local retail stores to see if they are hiring cashiers. You can also look online for job postings. Once you find a position that interests you, be sure to fill out an application and include your resume. Finally, if you are called in for an interview, dress professionally and be prepared to answer questions about your customer service skills and experience dealing with money.

Related: Cashier Resume Example

Related: Cashier Interview Questions (With Example Answers)