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What does a Case Worker do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A case worker is a professional who helps people in need, such as the elderly, disabled, or families with children. They provide services such as case management, counseling, and referral to other services.

Case Worker job duties include:

  • Conduct assessments of clients to determine needs and eligibility for services
  • Develop service plans in collaboration with clients
  • Link clients to appropriate community resources and services
  • Provide direct services to clients such as crisis intervention, advocacy, and referrals
  • Monitor client progress and adjust service plans as needed
  • Maintain detailed client records
  • Prepare reports on client case histories
  • Consult with other professionals to discuss client needs and develop coordinated service plans
  • Attend trainings and workshops to keep up-to-date on best practices

Case Worker Job Requirements

A Case Worker is a professional who helps people in need. They work with clients to assess their needs and create a plan to meet those needs. Case Workers must have a minimum of a Bachelor's degree in social work, human services, or a related field. Many states also require Case Workers to be licensed or certified. In addition to education and certification, experience working with clients in need is essential for this job.

Case Worker Skills

  • Patience
  • Empathy
  • Communication
  • Listening
  • Writing
  • Problem solving
  • Critical thinking
  • Organization
  • Flexibility
  • Research
  • Referral networking

Related: Top Case Worker Skills: Definition and Examples

How to become a Case Worker

A case worker is someone who provides social services to people in need. They may work for a government agency, a non-profit organization, or a private company. Case workers help people with problems such as poverty, homelessness, addiction, and mental illness.

To become a case worker, you will need at least a bachelor's degree in social work or a related field. Many case workers also have a master's degree in social work. You will also need to complete a supervised internship or field placement as part of your education. Once you have your degree, you will need to pass a state licensing exam to practice social work.

If you want to become a case worker, you should be prepared to work with people who are going through difficult times in their lives. You should be patient and compassionate, and have the ability to empathize with people from all walks of life. You should also be able to handle stress well, as the job can be emotionally demanding.

Related: Case Worker Resume Example

Related: Case Worker Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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