What does a Business Support do?
Published 3 min read
A business support is responsible for providing administrative and operational assistance to a company. They are typically responsible for tasks such as data entry, customer service, and managing office supplies.
Business Support job duties include:
- Answering and routing phone calls
- Handling customer inquiries and complaints
- Processing customer orders
- Maintaining office supplies
- Managing schedules and appointments
- Making travel arrangements
- Drafting and preparing correspondence
- Providing general administrative support to the office
- Setting up and maintaining filing systems
- Coordinating meetings and events
Business Support Job Requirements
There are a few requirements for the job of Business Support. A degree in business or a related field is preferred, although not required. Certification in office administration or a related field is also preferred. Experience working in an office environment is necessary, and experience with customer service is helpful. The ability to multitask and stay organized is essential, as is the ability to communicate effectively.
Business Support Skills
- Time management
- Customer service
- Communication
- Organization
- Writing
- Data entry
- Microsoft Office
- Google Docs
- QuickBooks
- Social media
- Photoshop
Related: Top Business Support Skills: Definition and Examples
How to become a Business Support
There are many ways to become a business support. One way is to have a degree in business administration or management. Another way is to have experience working in customer service, sales, or another related field. There are also many online programs that can help you learn the skills you need to be a business support.
The most important thing for becoming a business support is to have strong communication and people skills. You need to be able to communicate effectively with customers and clients, as well as with other members of the team. You should also be able to handle difficult situations and solve problems quickly.
If you have the right skills and qualifications, becoming a business support can be a very rewarding career. You will be able to help businesses run smoothly and efficiently, and you will also be able to build strong relationships with customers and clients.
Related: Business Support Resume Example
Related: Business Support Interview Questions (With Example Answers)