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WeWork Community Manager Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

Learn how to craft a standout resume for a Community Manager position at WeWork, focusing on showcasing your leadership skills, experience in fostering community, and ability to drive engagement. Discover tips on highlighting your achievements in community building and customer service, tailoring your experiences to match WeWork's innovative and dynamic work environment.

WeWork Community Manager Resume Created Using Our Resume Builder

Community Manager Resume Example (Text)

Peter Branch, Community Manager


(803) 914-9423

Kenosha, WI

Professional Summary

A dedicated Community Manager with 1 year of experience in fostering engaging and vibrant online communities. Skilled in content creation, social media management, and community engagement strategies. Proven ability to increase community engagement and brand loyalty through effective communication and innovative community initiatives. Adept at analyzing community feedback and trends to guide content strategy and improve user experience. Committed to building and maintaining strong relationships with community members, stakeholders, and cross-functional teams to drive community growth and achieve organizational goals. Demonstrates strong problem-solving skills and a passion for creating positive, inclusive online environments.

Work Experience

Community Manager at American Family Insurance, WI

Mar 2024 - Present

  • Spearheaded the development and execution of a comprehensive community engagement strategy that increased our local event participation by 40% within one year, directly contributing to a 25% rise in new policy sign-ups from these events across Wisconsin.
  • Launched a digital outreach program that leveraged social media and email marketing, resulting in a 150% boost in online engagement rates and a 35% increase in website traffic, ultimately enhancing brand awareness and customer loyalty for American Family Insurance in the Wisconsin region.
  • Orchestrated a partnership with local businesses and nonprofits, leading to the successful coordination of over 50 community service projects that benefited over 10,000 residents, elevating American Family Insurance’s community presence and reputation as a socially responsible entity.
  • Implemented an innovative feedback system through social media channels that improved customer service response times by 50%, while also increasing positive customer feedback by 45%, demonstrating significant enhancements in customer satisfaction and trust towards American Family Insurance.

Assistant Community Manager at Kohl's, WI

Jul 2023 - Jan 2024

  • Spearheaded the launch of Kohl's first community-driven environmental initiative in Wisconsin, resulting in a 25% reduction in store waste and engaging over 500 local participants in recycling and conservation workshops within the first year.
  • Developed and implemented a comprehensive customer feedback system that boosted online customer satisfaction ratings by 15% and significantly improved in-store experience based on real-time feedback analysis.
  • Managed a team of 20 volunteers for Kohl's annual charity event, raising $50,000 for local schools and non-profits, exceeding fundraising goals by 20% through strategic marketing and community engagement.
  • Negotiated partnerships with five local businesses to support Kohl's community programs, leading to an increase of in-kind donations by 30%, which directly benefited over 1,000 families during the holiday season through coordinated food and gift drives.


Bachelor of Arts in Communication Studies at University of Wisconsin-Madison, WI

Sep 2019 - May 2023

Relevant Coursework: Interpersonal Communication, Media and Society, Public Speaking, Rhetorical Theory, Digital Media Production, Communication Research Methods, Organizational Communication, and Intercultural Communication.


  • Hootsuite
  • Slack
  • Google Analytics
  • Mailchimp
  • Canva
  • Trello
  • Zendesk


  • Certified Community Manager (CCM) by The Community Roundtable
  • Social Media Marketing Certification by Hootsuite Academy

Tips for Writing a Better WeWork Community Manager Resume

Writing a compelling resume for a WeWork Community Manager position involves highlighting your unique blend of interpersonal skills, project management abilities, and understanding of co-working space dynamics. Your resume should not only showcase your experience and skills but also reflect your understanding of WeWork's culture and mission. Here are some tips to help you craft a better resume for this role:

1. Tailor Your Resume to the Job Description

  • Analyze the Job Posting: Carefully read the job description to understand what WeWork is looking for in a Community Manager. Note the keywords and phrases used to describe the ideal candidate.
  • Customize Your Resume: Ensure your resume speaks directly to the job description by incorporating relevant keywords and highlighting experiences that demonstrate the skills and qualities WeWork is seeking.

2. Highlight Your Community Management Skills

  • Emphasize Relationship Building: Showcase your ability to build and maintain relationships with members, local businesses, and other stakeholders.
  • Showcase Event Planning Experience: Detail any experience you have planning, organizing, and executing events that build community engagement.
  • Demonstrate Conflict Resolution Abilities: Highlight instances where you successfully mediated disputes or resolved member issues, emphasizing your diplomacy and problem-solving skills.

3. Include Relevant Experience

  • Co-working Space Experience: If you have prior experience in a co-working space or similar environment, make sure to highlight this, as it is directly relevant to the role.
  • Customer Service and Sales: Experience in customer service and sales can also be relevant, especially if you've had to upsell services or retain members/customers.
  • Project Management: Detail your experience in managing projects, especially those that involved cross-functional teams or required significant coordination.

4. Quantify Your Achievements

  • Use Numbers and Metrics: Where possible, quantify your achievements with numbers, percentages, or other metrics. For example, "Increased membership retention by 15% through targeted engagement initiatives."
  • Highlight Revenue Impact: If you contributed to revenue growth or cost savings, include this information to demonstrate your impact on the bottom line.

5. Show Your Understanding of WeWork and Its Culture

  • Research WeWork: Understand WeWork's mission, values, and current initiatives. This knowledge can help you tailor your resume and cover letter.
  • Reflect WeWork's Values: In your resume and especially in the cover letter, reflect how your personal values and work ethic align with WeWork’s culture.

6. Polish and Proofread

  • Keep It Professional and Concise: Ensure your resume is professionally formatted, easy to read, and to the point. Ideally, keep it to one page.
  • Proofread: Typos or grammatical errors can be a red flag for hiring managers. Proofread your resume multiple times or have someone else review it.

7. Use a Clear Format and Design

  • Use a Clean Layout: Opt for a clean, professional layout that makes it easy for hiring managers to scan your resume and find relevant information.
  • Incorporate Design Elements if Applicable: If you’re applying to a location that values creativity, consider incorporating subtle design elements that reflect this, without sacrificing readability.

Remember, your resume is your opportunity to make a strong first impression. Tailoring your resume to reflect the skills and experiences that are most relevant to the role of a WeWork Community Manager will help you stand out to hiring managers.

Related: Community Manager Resume Examples

Key Skills Hiring Managers Look for on WeWork Community Manager Resumes

Incorporating keywords from the job description when applying for a Community Manager position at WeWork is crucial, primarily because of the company's reliance on Applicant Tracking Systems (ATS) for the initial screening of applicants. ATS are designed to scan resumes and cover letters for specific keywords related to the job posting, such as "community engagement," "customer service," "event planning," or "problem-solving skills." By mirroring the language used in the job description and including these pertinent keywords in your application, you significantly increase your chances of passing through this automated initial screening. This strategy helps ensure that your application reaches human eyes, thereby improving your chances of being considered for the role. WeWork, like many contemporary companies, uses these systems to manage the high volume of applications received for each position, aiming to identify the most suitable candidates efficiently. Therefore, tailoring your application to include these keywords is not just beneficial but essential for advancing through the hiring process at WeWork.

Here is a consolidated list of essential skills and key terms frequently encountered in applications for community manager positions at WeWork.

Key Skills and Proficiencies
Communication SkillsSocial Media Management
Content CreationEmpathy
Analytical SkillsCustomer Service
Strategic PlanningBrand Awareness
NetworkingConflict Resolution
Event PlanningSEO Knowledge
Data AnalysisCreativity
AdaptabilityProject Management
LeadershipDigital Marketing
CollaborationTime Management
Listening SkillsProblem-Solving

Related: Community Manager Skills: Definition and Examples

Common Action Verbs for WeWork Community Manager Resumes

Crafting a resume for a WeWork Community Manager position requires more than just listing job responsibilities. It's about painting a vibrant picture of your achievements and how you've positively impacted your past workplaces. One common challenge many face is the overuse of repetitive action verbs such as "managed," "led," and "responsible for." While these are accurate descriptors, their frequent use can dull the shine of your accomplishments. To stand out, it's crucial to diversify your verb usage. This not only keeps the reader engaged but also more precisely showcases your diverse skill set. For instance, instead of repeatedly saying "managed," you might use "orchestrated," "spearheaded," or "cultivated" to describe leadership and initiative. Similarly, "collaborated" can be a refreshing change from "worked with." By carefully selecting varied action verbs, your resume for a WeWork Community Manager role will not only capture the essence of your professional journey but also demonstrate your ability to communicate effectively and creatively. This attention to detail and commitment to quality can significantly differentiate you from other candidates, making your application more memorable and impactful.

To provide you with a competitive advantage, we have curated a list of impactful action verbs designed to enhance your resume and secure your upcoming interview:

Action Verbs

Related: What does a Community Manager do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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