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Etsy Seller Community Manager Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

This article guides Etsy sellers on crafting a compelling resume for the Seller Community Manager role. It emphasizes showcasing your unique selling experience, community engagement, and leadership skills. Learn to highlight your achievements in driving sales, fostering seller relationships, and managing community projects to stand out.

Etsy Seller Community Manager Resume Created Using Our Resume Builder

Seller Community Manager Resume Example (Text)

Jaesha Iwaniec, Seller Community Manager


(125) 639-0491

Grand Rapids, MI

Professional Summary

A dedicated Seller Community Manager with 2 years of experience in creating, nurturing, and expanding vibrant online communities for sellers across various platforms. Skilled in developing engagement strategies, facilitating knowledge-sharing sessions, and leveraging insights to drive product and service improvements. Adept at using social media, forums, and webinars to foster a supportive and collaborative environment. Proven track record in increasing community participation, enhancing seller satisfaction, and contributing to overall sales growth. Excellent communicator with a passion for empowering sellers to achieve their full potential through effective community management.

Work Experience

Seller Community Manager at Etsy, MI

Jan 2024 - Present

  • Grew the Etsy seller community in Michigan by 35% in one year, increasing the total number of active sellers to 5,000 through targeted outreach programs and personalized support strategies.
  • Spearheaded the development and launch of a new online resource hub specifically for Michigan-based sellers, resulting in a 50% increase in engagement rates and contributing to a 25% uplift in average sales per seller within the first six months post-launch.
  • Organized and led four large-scale annual seller events virtually and in-person, each attracting over 500 participants, fostering community engagement, and facilitating networking opportunities that led to a documented 15% increase in collaborative seller projects.
  • Implemented a comprehensive feedback system that allowed for direct seller input into platform improvements, directly leading to the implementation of three major platform updates that enhanced user experience and increased seller retention rates by 20%.

Associate Seller Community Manager at EBay, MI

Oct 2022 - Dec 2023

  • Spearheaded the redesign of the Seller Community Forum, resulting in a 40% increase in user engagement and a 25% growth in daily active users within the first six months post-launch, significantly enhancing the seller experience on eBay's platform.
  • Developed and executed a comprehensive seller education program that increased average seller ratings by 15% and reduced seller churn rate by 20%, directly contributing to improved marketplace trust and buyer satisfaction.
  • Led a cross-functional team to implement an innovative feedback system for sellers, which captured and resolved over 5,000 unique seller issues in its first year, leading to a 30% improvement in seller satisfaction scores and a notable reduction in support tickets.


Bachelor of Arts in Marketing at University of Michigan, Ann Arbor, MI

Aug 2018 - May 2022

Relevant Coursework: Principles of Marketing, Consumer Behavior, Digital Marketing Strategies, Market Research, Brand Management, Advertising and Promotion, Social Media Marketing, and Strategic Marketing Planning.


  • Salesforce
  • HubSpot
  • Zendesk
  • Slack
  • Hootsuite
  • Google Analytics
  • Asana


  • Facebook Certified Community Manager** - This certification is offered by Facebook and focuses on building, scaling, and sustaining a thriving community using Facebook's tools. It covers essential skills such as defining and establishing the community strategy, managing group growth on the

Tips for Writing a Better Etsy Seller Community Manager Resume

Crafting an effective resume for a position as an Etsy Seller Community Manager requires a strategic approach. Your resume should not only showcase your relevant experience and skills but also demonstrate your understanding of the Etsy platform, community management, and the unique needs of Etsy sellers. Here are some tips to help you create a standout resume for this role:

1. Highlight Your Understanding of Etsy

  • Platform Knowledge: Clearly articulate your familiarity with Etsy, including how it operates, its seller policies, and its community culture. If you've managed your own Etsy shop or helped others to do so, detail your experiences and successes.
  • Community Engagement: Showcase your experience with community management, especially within contexts similar to Etsy. Highlight how you've supported, grown, or engaged an online community.

2. Emphasize Relevant Skills

  • Communication Skills: As a community manager, your ability to communicate clearly and effectively is crucial. Highlight experiences that demonstrate your written and verbal communication skills.
  • Customer Service: Showcase your ability to handle customer inquiries, resolve conflicts, and maintain high satisfaction levels among community members.
  • Technical Skills: Mention any proficiency with tools relevant to community management and online commerce, such as social media platforms, content management systems, and analytics tools.

3. Include Quantifiable Achievements

Whenever possible, quantify your achievements with metrics to provide concrete evidence of your capabilities and successes. For example:

  • Increased community engagement by X% within Y months.
  • Grew an Etsy shop's revenue by X% in Y time through effective community management strategies.
  • Reduced customer complaint resolution time by X% through improved community support practices.

4. Demonstrate Leadership and Initiative

  • Project Management: Detail instances where you've led projects or initiatives that benefited the community or improved operational efficiency.
  • Innovation: Highlight any innovative strategies you've implemented to engage the community, support sellers, or enhance the overall Etsy experience.

5. Tailor Your Resume

  • Customize Your Resume: Tailor your resume for the Etsy Seller Community Manager role. Use keywords from the job description to make your resume more relevant and appealing to the hiring manager.
  • Professional Summary: Start your resume with a strong summary that encapsulates your relevant experience, skills, and what you bring to the Etsy community.

6. Education and Continuous Learning

  • Relevant Education: Include your educational background, especially if you have degrees or certifications in fields relevant to community management, digital marketing, or business.
  • Continuous Learning: If you've taken any courses or workshops related to Etsy, e-commerce, or community management, list them. This shows your commitment to staying current with trends and best practices.

7. Proofread and Format

  • Error-Free: Ensure your resume is free from typos and grammatical errors. These mistakes can undermine your professionalism.
  • Clear Formatting: Use a clean, professional format that makes your resume easy to read. Bullet points, consistent font use, and clear section headings can help.

By following these tips, you'll be able to create a compelling resume for an Etsy Seller Community Manager position that highlights your strengths, demonstrates your understanding of the platform, and showcases your ability to foster a vibrant seller community.

Related: Community Relations Manager Resume Examples

Key Skills Hiring Managers Look for on Etsy Seller Community Manager Resumes

Incorporating keywords from the job description when applying for a Seller Community Manager position at Etsy is crucial, primarily due to the company's reliance on Applicant Tracking Systems (ATS) to sift through the high volume of applications they receive. ATS are designed to scan resumes and cover letters for specific keywords related to the job posting, such as "community engagement," "customer service excellence," "online marketplace experience," and "content creation." By carefully aligning your application with these keywords, you significantly increase your chances of passing through the initial automated screening process. This strategic approach ensures that your application stands out and demonstrates a clear alignment with the specific requirements and values of Etsy. Moreover, reflecting the language and priorities of the job description in your application not only helps in getting past the ATS but also shows the hiring managers that you have a deep understanding of what the role entails and how you can contribute to the success of the Etsy seller community.

Here is a compilation of frequent skills and essential terms relevant to applying for seller community manager roles at Etsy.

Key Skills and Proficiencies
Communication SkillsSales Strategy Development
Community EngagementSocial Media Management
Customer ServiceContent Creation
Data AnalysisCRM Software Proficiency
Negotiation SkillsEvent Planning
Brand AdvocacyMarket Research
SEO/SEM KnowledgeE-commerce Platforms
Feedback CollectionConflict Resolution
Influencer CollaborationEmail Marketing
Product KnowledgeCreative Thinking
Team LeadershipAnalytical Skills

Related: Community Relations Manager Skills: Definition and Examples

Common Action Verbs for Etsy Seller Community Manager Resumes

Crafting a resume for the role of an Etsy Seller Community Manager demands not only a keen understanding of the job’s requirements but also the ability to present oneself in a dynamic and engaging manner. One of the challenges in this process lies in finding and utilizing a variety of action verbs to describe one’s experiences and accomplishments. The importance of using varied verbs cannot be overstated; they serve to invigorate your resume, making it stand out in a sea of applicants. Action verbs paint a vivid picture of your capabilities, showing potential employers not just what you have done, but how you have approached your tasks with energy, creativity, and effectiveness. For instance, instead of repeatedly saying “managed,” you could use “orchestrated,” “spearheaded,” or “cultivated” to convey the depth and breadth of your experience in managing communities, leading projects, or fostering relationships. This variety not only holds the reader’s attention but also underscores the diversity of your skill set, making your resume for the Etsy Seller Community Manager position both compelling and memorable.

To provide you with a competitive advantage, we have curated a collection of impactful action verbs designed to enhance your resume and secure your upcoming interview:

Action Verbs

Related: What does a Community Relations Manager do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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