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Top 11 Sales Development Representative Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 18 min read

Certifications are important for a Sales Development Representative in the job market because they demonstrate a level of expertise and knowledge that can be trusted. Certification programs are designed to test and validate an individual’s ability to effectively perform various tasks related to sales development, such as lead generation, prospecting, customer relationship management, and sales strategy. Having a certification shows employers that the Sales Development Representative has achieved mastery of the subject matter and is better prepared to handle challenging tasks related to sales development. It also serves as proof of dedication and commitment to professional growth by taking the time to earn the certification. Additionally, certifications can open up new opportunities for career advancement as employers may look more favorably on candidates who have earned them.

The article reviews some of the top certifications for Sales Development Representatives and explains how they can help to advance a sales development representative's career.

What are Sales Development Representative Certifications?

Sales Development Representative (SDR) certification is a specialized training program designed to help sales professionals develop their skills and knowledge in order to become more effective at generating leads and closing deals. The certification focuses on teaching sales representatives the fundamentals of prospecting, creating relationships with potential customers, understanding customer needs, and developing targeted solutions. It also covers topics such as building trust with prospects, using technology to support sales efforts, mastering communication techniques, and leveraging personal networks.

The primary benefit of SDR certification is that it provides sales professionals with an understanding of how to effectively use the tools they have available in order to create successful sales outcomes. By gaining a greater understanding of what works and what doesn’t work when it comes to selling products or services, SDRs are able to better target people who are likely to be interested in buying. Additionally, they can also hone their negotiation skills and learn how to successfully close deals without becoming pushy or aggressive.

Overall, SDR certification can prove invaluable for any sales professional looking to take their career further by developing the skills needed to succeed in the industry. With this type of certification, SDRs can gain a competitive edge over other potential candidates for jobs and increase their chances of making successful deals that result in higher commissions.

Pro Tip: To become a successful Sales Development Representative, it is important to pursue a certification that covers the fundamentals of sales development. This can include courses in advanced customer service, sales process management, and relationship building. Additionally, certifications in software tools and platforms used by sales teams are also beneficial.

Related: What does a Sales Development Representative do?

Top 11 Sales Development Representative Certifications

Here’s our list of the best certifications available to Sales Development Representatives today.

1. Certified Sales Development Representative (CSDR)

A Certified Sales Development Representative (CSDR) is a professional certification that is designed to recognize sales development representatives who have achieved a high level of proficiency in the field. The CSDR certification is offered by the Sales Development Association and requires applicants to demonstrate their knowledge and understanding of sales development processes, techniques, and best practices.

The CSDR certification consists of two parts: an online exam and a practical assessment. The online exam consists of multiple-choice questions about sales development topics such as lead generation, customer segmentation, pipeline management, and more. The practical assessment requires applicants to demonstrate their ability to apply their knowledge in a real-world setting.

It typically takes 6-8 weeks to complete the CSDR certification process. To get started, applicants must first register for the online exam on the Sales Development Association website. Once they have completed the online exam they will be eligible to take part in the practical assessment.

The cost of obtaining the CSDR certification varies depending on whether you are applying as an individual or as part of a group. For individuals, it costs $299 USD for the online exam and $499 USD for the practical assessment. For groups, it costs $999 USD for both exams combined.

2. Certified Professional Sales Development Representative (CPSDR)

Certified Professional Sales Development Representative (CPSDR) is an industry-recognized certification program designed to help sales professionals become more effective and successful in their roles. The program is offered by the American Association of Professional Sales Development Representatives (AAPSD). It focuses on developing the knowledge, skills, and abilities necessary for success in sales development roles.

The CPSDR program consists of three courses: Introduction to Sales Development, Advanced Sales Development Strategies, and Professional Selling Skills. Each course includes a series of modules that cover topics such as lead generation, relationship building, customer segmentation, sales process optimization, negotiation strategies, and more. The program also includes a final exam that tests participants' understanding of the material covered in the courses.

It typically takes about six months to complete the CPSDR program. To get certified, you must pass all three courses with a score of at least 70%. You can take the courses online or attend live classes held by AAPSD-certified instructors.

The cost for the CPSDR certification program varies depending on whether you take it online or attend live classes. Online courses typically cost around $1,500 USD while attending live classes costs around $3,000 USD.

3. Certified Inside Sales Professional (CISP)

Certified Inside Sales Professional (CISP) is a certification program developed by the American Association of Inside Sales Professionals (AA-ISP). It is designed to recognize and validate the knowledge and skills of inside sales professionals. The CISP certification provides an industry-recognized credential that demonstrates mastery of core competencies in inside sales.

The CISP certification requires a minimum of two years of experience in inside sales, or equivalent education, training, and/or experience. Candidates must also pass an exam that covers topics such as customer service, communication, sales process management, product knowledge, and technology.

To get the CISP certification, candidates must first register with AA-ISP and pay a registration fee. Once registered, they can take the exam at any Pearson VUE testing center. The exam takes approximately two hours to complete and costs $200 USD.

Once the exam is passed, candidates will receive their CISP certification from AA-ISP. This certificate is valid for three years before requiring renewal. To maintain their certification status, certified professionals must participate in continuing education activities every three years to ensure they stay up-to-date on industry trends and best practices.

4. Certified Lead Generation Specialist (CLGS)

A Certified Lead Generation Specialist (CLGS) is a professional who specializes in generating leads for businesses. The CLGS certification is offered by the American Marketing Association (AMA) and requires passing an exam that covers topics such as lead generation, customer segmentation, marketing automation, and more. The exam consists of multiple-choice questions and takes approximately two hours to complete.

The cost of the CLGS certification varies depending on the country where you are taking it. In the United States, it costs $249 USD for members of the AMA and $299 USD for non-members. To become certified, you must have at least three years of experience in lead generation or related fields. You will also need to pass the exam with a score of 70% or higher.

Once you have passed the exam and obtained your certification, you will be eligible to use the CLGS designation after your name when promoting yourself as a lead generation specialist. This certification can help demonstrate your expertise in lead generation to potential employers or clients and can be a valuable asset when looking for new opportunities in this field.

5. Certified Business Development Representative (CBDR)

Certified Business Development Representative (CBDR) is a professional certification program that helps individuals develop the skills and knowledge necessary to become successful business development representatives. The CBDR certification program is offered by the American Association of Professional Sales (AAPS). It is designed to teach sales professionals how to effectively build relationships with customers, identify opportunities for growth, and close deals.

The CBDR certification program consists of two parts: an online course and an in-person exam. The online course covers topics such as customer relationship management, lead generation, prospecting, negotiation, sales process management, and more. The in-person exam tests your knowledge of the material covered in the online course.

It typically takes about six months to complete the CBDR certification program. However, this timeline can vary depending on how quickly you complete the online course and how soon you are able to schedule your in-person exam.

To get certified as a CBDR, you must first register with AAPS and pay a fee of $495 USD. Once registered, you will be given access to the online course materials and will be able to take the in-person exam once you have completed all of the required modules. After passing the exam, you will receive your official CBDR certificate from AAPS.

6. Certified Account Executive (CAE)

Certified Account Executive (CAE) is a professional certification program designed to recognize individuals who demonstrate a high level of proficiency in the field of account management. The program is offered by the Association for Account Management (AAM), an international organization dedicated to promoting excellence in account management and client relations.

The CAE certification requires applicants to pass an exam that covers topics such as sales and marketing, customer service, financial analysis, and project management. The exam is administered online and takes approximately three hours to complete. In addition, applicants must have at least five years of experience in account management or related fields.

In order to become certified, applicants must submit an application form along with their resume and transcripts from any relevant courses they may have taken. Once approved, applicants will be required to pay a fee of $350 for the exam. Upon passing the exam, applicants will receive their CAE certificate within two weeks.

The cost of becoming a Certified Account Executive includes the registration fee ($350) as well as any fees associated with taking courses or purchasing study materials necessary for the exam.

7. Certified Outbound Sales Professional (COSP)

Certified Outbound Sales Professional (COSP) is a certification program designed to recognize and reward sales professionals who have achieved a high level of success in outbound sales. It is a comprehensive program that covers all aspects of outbound selling, from lead generation to closing the sale. The COSP certification requires successful completion of an online course and an examination.

The online course takes approximately 8-10 hours to complete, depending on the individual's experience and knowledge. The exam consists of 80 multiple choice questions covering topics such as customer service, sales process, communication skills, prospecting techniques, and closing techniques. To pass the exam, participants must answer at least 70% of the questions correctly.

To get certified as a Certified Outbound Sales Professional (COSP), individuals must first register for the program through an approved provider or organization. Once registered, they will be given access to the online course material and can begin studying for the exam. After completing the coursework and passing the exam, individuals will receive their COSP certification.

The cost for registering for the COSP certification program varies depending on where it is taken from but typically ranges between $400-$600 USD.

8. Certified Demand Generation Specialist (CDGS)

A Certified Demand Generation Specialist (CDGS) is a professional certification that recognizes individuals who have demonstrated expertise in the field of demand generation. Demand generation is the process of creating and nurturing customer interest in a product or service, and CDGS certified professionals are experts at driving leads, converting them into customers, and increasing customer loyalty.

The certification process takes approximately six months to complete. To become a CDGS certified professional, you must first complete an online application form and submit it to the Demand Generation Association (DGA). Once your application has been accepted, you will be required to take part in an intensive training program which includes both online and classroom sessions. The program covers topics such as digital marketing, content marketing, lead management, analytics and reporting. After completing the training program, you must pass an exam to earn your certification.

The cost of becoming a CDGS certified professional varies depending on the provider offering the program. Generally speaking, it can range from $500-$2,000 USD for the entire program including exam fees.

9. Certified Customer Acquisition Specialist (CCAS)

Certified Customer Acquisition Specialist (CCAS) is a certification program that provides professionals with the knowledge and skills to acquire, retain, and grow customer relationships. The CCAS program is designed to help professionals understand the fundamentals of customer acquisition, retention, and growth. It also teaches them how to use data-driven strategies to optimize customer interactions.

The CCAS program consists of two parts: an online course and a certification exam. The online course covers topics such as customer segmentation, lead generation, sales process optimization, marketing automation, and analytics. The certification exam tests participants’ understanding of the material covered in the course.

It usually takes about 8-10 weeks to complete the CCAS program. To get certified, you must pass the certification exam with a score of 80% or higher.

The cost of the CCAS program varies depending on which provider you choose. Generally speaking, it can range from $500-$2,000 USD.

10. Certified Pipeline Builder (CPB)

Certified Pipeline Builder (CPB) is a certification program offered by the American Petroleum Institute (API). It is designed to ensure that individuals have the knowledge and skills necessary to build, maintain, and inspect pipelines. The program consists of two parts: a written exam and an on-the-job assessment.

The written exam covers topics such as pipeline safety regulations, welding techniques, pipe inspection methods, and pipeline construction standards. To pass the exam, applicants must demonstrate their understanding of these topics through multiple choice questions and short answer questions. The exam typically takes three hours to complete.

To get certified as a CPB, applicants must first register with API and pay a fee of $250 USD. After registering, they must then complete all requirements for the certification program within 12 months. This includes attending an approved training course or completing self-study material provided by API. Once all requirements are met, applicants will be eligible to take the written exam. Upon successful completion of the exam, they will receive their CPB certificate from API.

The cost of getting certified as a CPB varies depending on the type of training required to meet the certification requirements. Generally speaking, it can range anywhere from $500-$2,000 USD depending on how much training is needed.

11. Certified Revenue Accelerator (CRA).

Certified Revenue Accelerator (CRA) is a program designed to help businesses increase their revenue. The program helps businesses identify and implement strategies that will accelerate their revenue growth. The program is offered by the Certified Revenue Accelerator Institute, which is an independent organization dedicated to helping businesses increase their revenues.

The CRA program consists of four phases:

1. Diagnosis – This phase includes an in-depth analysis of a business’s current operations and financial performance.

2. Strategy Development – During this phase, the CRA team works with the business to develop a comprehensive strategy for increasing revenue.

3. Implementation – This phase involves implementing the strategies developed in the previous phase and tracking progress over time.

4. Results Tracking – This final phase involves tracking and measuring results to ensure that the strategies implemented are having a positive impact on revenue growth.

The entire process typically takes between three and six months, depending on the complexity of the business and its goals. To get started with CRA, businesses must first complete an application form and provide some basic information about their company, including financial statements and other relevant documents. After submitting their application, businesses will be contacted by a CRA representative who will discuss their needs further and provide them with more information about how to get started with the program.

The cost of participating in CRA varies depending on factors such as the size of the business, its goals, and its budget for marketing activities. Generally speaking, however, most businesses can expect to pay between $2,500-$10,000 for participation in CRA depending on their specific needs and goals.

Do You Really Need a Sales Development Representative Certificate?

When considering whether or not you need a Sales Development Representative certificate, it really depends on your individual goals and circumstances. If you are seeking to work in the sales development field and want to demonstrate your expertise in the area, then obtaining a certificate may be beneficial. It can also be helpful if you want to differentiate yourself from other applicants when applying for jobs.

On the other hand, if you already have some experience in the area or are confident in your abilities without the certification, then it may not be necessary. In addition, many companies do not require a Sales Development Representative certificate for hiring purposes. Instead they look at qualifications such as prior sales experience and customer service skills. Ultimately, it is up to you to decide if obtaining a certificate is worth the time and effort needed to obtain it.

Related: Sales Development Representative Resume Examples

FAQs About Sales Development Representative Certifications

Q1: What is a Sales Development Representative Certification?

A1: A Sales Development Representative (SDR) certification is a professional certification designed to help individuals become more successful in their sales development roles. The certification covers topics such as customer profiling and segmentation, lead qualification, sales process optimization, data analysis, and other key sales strategies.

Q2: What are the requirements for obtaining an SDR Certification?

A2: To obtain an SDR Certification, individuals must demonstrate mastery of the knowledge and skills required to be successful in a sales development role. This includes completing a comprehensive online course covering topics such as customer profiling and segmentation, lead qualification, sales process optimization, data analysis, and other key sales strategies.

Q3: How long does it take to complete an SDR Certification?

A3: The time it takes to complete an SDR Certification depends on the individual’s experience and level of understanding of the material covered in the certification program. Generally speaking, most people can complete the program within six to eight weeks.

Q4: What type of jobs can I apply for after obtaining my SDR Certification?

A4: After successfully completing an SDR Certification program, you can apply for various positions in the field of sales development including account executive, business development representative (BDR), inside sales representative (ISR), or lead generation specialist.

Q5: Are there any additional benefits that come with having a Sales Development Representative Certification?

A5: Yes! Having a Sales Development Representative certification will give you access to exclusive job opportunities and resources that are not available to those without the certification. Additionally, having this certification will demonstrate your commitment to professional growth and give you an edge over competitors when applying for jobs.

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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