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Top 11 Room Service Server Certifications

This article will provide an overview of the top certifications available for room service servers, including details on what they entail and the benefits of having one.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 18 min read

Certifications for a room service server are important in the job market because they demonstrate to employers that the individual has the necessary knowledge and skills required for the position. Certifications also show that an individual is dedicated to their profession, as it requires time and effort to obtain them. Certified room service servers will have a competitive edge over other applicants when applying for a job, as they can prove that they have been trained in areas such as customer service, food safety, sanitation, and menu knowledge. Additionally, certifications provide an opportunity for professional development and growth within the industry.

The purpose of this article is to provide an overview of the best certifications for Room Service Servers and explain how these certifications can help to advance a Room Service Server's career.

What are Room Service Server Certifications?

Room service server certification is a program designed to ensure that servers are trained and knowledgeable in providing excellent customer service. It helps to ensure that servers understand the importance of providing quality hospitality services, including food safety and sanitation regulations, proper table setting and serving techniques, menu knowledge, and customer service skills. Certification also helps to improve the overall quality of service that customers receive while dining out. By having certified room service servers, customers can be sure that they will be served with attentiveness, courtesy, and knowledge. This can help to create a positive dining experience for guests and can lead to repeat business or referrals for the establishment. Certification also helps to ensure that servers have a comprehensive understanding of the restaurant's policies and procedures so they can better address any customer concerns or complaints. Additionally, it can help to protect both the restaurant and customers from potential legal issues due to negligence or lack of adherence to industry standards.

Pro Tip: When obtaining your room service server certification, make sure to take a course on food safety and sanitation. This will ensure that you are up-to-date on the latest practices for keeping food safe and sanitary for guests.

Related: What does a Room Service Server do?

Top 11 Room Service Server Certifications

Here’s our list of the best certifications available to Room Service Servers today.

1. Certified Room Service Server (CRSS)

Certified Room Service Server (CRSS) is a certification program designed to provide hotel staff with the knowledge and skills necessary to provide excellent room service. The program covers topics such as menu design, customer service, food safety, and presentation. It also includes hands-on training in the preparation of various dishes.

The CRSS program is offered by the American Hotel & Lodging Educational Institute (AHLEI). It typically takes about 16 hours to complete the coursework and exams. To get certified, candidates must pass an exam which consists of both written and practical components.

The cost of the CRSS program varies depending on where you take it. Generally speaking, it costs around $500-$600 for the coursework and exam fees.

2. Certified Professional Food & Beverage Server (CPFBS)

Certified Professional Food & Beverage Server (CPFBS) is a certification offered by the National Restaurant Association Educational Foundation. This certification is designed to recognize and validate the knowledge, skills, and abilities of food and beverage servers in the hospitality industry.

The CPFBS certification requires applicants to have at least one year of professional experience in the food and beverage industry. The certification exam consists of multiple-choice questions that test knowledge in areas such as customer service, menu items, wine service, and safety practices.

To get certified as a CPFBS, you must first complete an application form and pay a fee of $150 USD. Once your application has been approved, you will be able to register for the online exam. The exam takes approximately two hours to complete and must be taken within 90 days of registering. After passing the exam with a score of 70 or higher, you will receive your official CPFBS certificate from the NRAEF.

3. Certified Hospitality Professional (CHP)

Certified Hospitality Professional (CHP) is a professional certification program offered by the American Hotel & Lodging Educational Institute (AHLEI). This certification is designed to recognize individuals who have demonstrated a comprehensive knowledge of hospitality management and operations. It is intended for those who are currently employed in the hospitality industry, or those who aspire to pursue a career in this field.

The CHP certification requires applicants to successfully complete an online exam that covers topics such as hospitality law, financial management, human resources, marketing, customer service and more. The exam consists of 150 multiple-choice questions and takes approximately three hours to complete. Applicants must achieve a score of 70% or higher in order to pass the exam and become certified.

In order to be eligible for the CHP certification, applicants must have at least two years of full-time work experience in the hospitality industry or have completed an AHLEI-approved college degree program with a minimum GPA of 2.5. Applicants must also provide proof of their current employment status or education credentials when applying for the certification.

The cost of the CHP certification is $399 USD. This fee includes access to all necessary study materials, including textbooks and an online course guidebook; one attempt at the online exam; and one year of membership with AHLEI which provides access to additional resources as well as discounts on future courses and exams.

4. ServSafe® Food Handler Certification

ServSafe® Food Handler Certification is a program developed by the National Restaurant Association Educational Foundation (NRAEF) to help food service workers learn the basics of food safety. The certification is designed to ensure that employees understand the importance of food safety and have the knowledge to practice safe food handling techniques.

The ServSafe® Food Handler Certification Program consists of an online course and exam. The course takes approximately 2-3 hours to complete and covers topics such as basic food safety, personal hygiene, cross-contamination and allergens, time and temperature, cleaning and sanitizing, and safe food preparation. After completing the course, students must pass an online exam with a score of 75% or higher in order to receive their certification.

To get certified, individuals can register for the ServSafe® Food Handler Certification Program online at www.servsafe.com/foodhandler/. The cost for the program is $15 per person plus applicable taxes. Upon successful completion of the program, participants will receive a digital certificate that is valid for three years from date of issue.

5. National Restaurant Association Educational Foundation (NRAEF) Certification

The National Restaurant Association Educational Foundation (NRAEF) Certification is a professional certification program that recognizes the knowledge and skills of foodservice professionals. It is designed to help individuals develop their careers in the restaurant industry and demonstrate their commitment to excellence.

The certification process consists of two parts: an online assessment and a practical exam. The online assessment tests the applicant’s knowledge of food safety, nutrition, sanitation, customer service, and other topics related to restaurant operations. The practical exam requires applicants to demonstrate their ability to apply what they have learned in the classroom by performing tasks such as setting up a buffet line or preparing a meal.

It typically takes about 6 months to complete the certification process from start to finish. To get started, applicants must register for the program on the NRAEF website and pay a fee of $125 USD. Once registered, applicants will be given access to study materials and can schedule their online assessment and practical exam at an approved testing center.

Once both parts of the certification process are completed, applicants will receive their official NRAEF Certification certificate in the mail within 4-6 weeks.

6. American Hotel & Lodging Educational Institute (AHLEI) Certification

The American Hotel & Lodging Educational Institute (AHLEI) is a non-profit organization dedicated to providing quality training and certification programs for the hospitality industry. AHLEI offers a wide range of certifications, from entry-level to executive-level, that recognize individuals who demonstrate expertise in hospitality operations and management.

AHLEI certifications are designed to help hospitality professionals advance their careers and gain recognition for their skills and knowledge. The certifications are also beneficial for employers, as they provide assurance that their employees have the necessary skills and knowledge to perform their jobs effectively.

The amount of time it takes to get an AHLEI certification depends on the type of certification you are seeking. Most AHLEI certifications require passing an exam, which can take anywhere from one hour to several days depending on the type of certification. Additionally, some certifications require completion of coursework or other prerequisites before taking the exam.

To get an AHLEI certification, you must first register with AHLEI and pay the applicable fees. Once registered, you will receive access to study materials and practice exams that will help you prepare for your exam. After successfully completing your exam, you will be awarded your certification by AHLEI.

The cost of an AHLEI certification varies depending on the type of certification sought and whether or not additional coursework is required prior to taking the exam. Generally speaking, most AHLEI certifications cost between $100-$500 USD per person.

7. Professional Bartender Training Program (PBTP)

The Professional Bartender Training Program (PBTP) is a comprehensive program designed to provide bartenders with the skills and knowledge necessary to excel in the hospitality industry. The program consists of three levels: Level 1, Level 2 and Level 3.

Level 1 covers the basics of bartending, including how to properly mix drinks, pour drinks, and handle customer service. It also covers basic bar management topics such as inventory control, cash handling, and sanitation. This level takes approximately 8-10 hours to complete and costs around $200.

Level 2 focuses on more advanced topics such as cocktail recipes, drink presentation, customer service techniques, bar marketing strategies and more. This level takes approximately 12-15 hours to complete and costs around $300.

Level 3 is an intensive course that teaches bartenders how to become a professional bartender by learning about advanced bartending techniques, business management principles and customer service strategies. This level takes approximately 18-20 hours to complete and costs around $400.

To get started with PBTP you must first register online at their website or contact them directly for enrollment information. Once enrolled in the program you will receive access to their online training materials which includes videos, audio lectures, quizzes and other resources that will help you master the material covered in each level of the program.

8. International Sommelier Guild (ISG) Certification

The International Sommelier Guild (ISG) is a professional organization that provides certification programs for sommeliers. The ISG provides educational and certification programs to help individuals become certified sommeliers.

The ISG offers three levels of certification: Certified Sommelier, Advanced Sommelier, and Master Sommelier. To become a Certified Sommelier, individuals must pass the ISG’s Introductory Exam, which covers topics such as wine service and tasting. After passing the Introductory Exam, individuals can take the Certified Sommelier Exam, which covers topics such as wine production, grape varieties, and food pairings.

To become an Advanced Sommelier or Master Sommelier, individuals must pass the Advanced and Master Level Exams respectively. These exams cover more advanced topics such as blind tasting and wine regions.

It typically takes one to two years to become a Certified Sommelier and three to five years to become an Advanced or Master Sommelier. In order to get certified by the ISG, individuals must attend classes offered by their local chapter or online courses offered by the ISG.

The cost of becoming certified by the ISG varies depending on the level of certification desired and whether you are taking classes through your local chapter or online courses. Generally speaking, it costs around $500-$1000 for each level of certification (Introductory/Certified/Advanced/Master).

9. Wine & Spirit Education Trust (WSET) Level 1 Award in Wines and Spirits

The Wine & Spirit Education Trust (WSET) Level 1 Award in Wines and Spirits is a globally recognized qualification designed to introduce learners to the world of wines and spirits. It provides a basic understanding of the main types and styles of wines and spirits, as well as an introduction to food-and-wine pairing principles. This course is suitable for those with little or no prior knowledge of wine and spirits, or for those wishing to refresh their knowledge.

The course consists of one day of tuition, during which learners will be introduced to the main grape varieties and regions that produce wine, as well as the key categories of spirits. There will also be a tasting session where learners will be able to sample different wines and spirits. At the end of the day, learners will take a multiple-choice exam consisting of 30 questions.

In order to obtain the WSET Level 1 Award in Wines and Spirits, learners must attend an accredited course provider. Course providers are located all over the world, so it is easy to find one near you. The cost of this course varies depending on your location, but typically ranges from £150-£200 GBP (approx $200-$260 USD).

Upon successful completion of the course, learners will receive a WSET certificate and lapel pin. This qualification is valid for five years after completion date and can be used as evidence towards further study at higher levels within WSET's qualifications framework.

10. National Association of Catering Executives (NACE) Certification

The National Association of Catering Executives (NACE) is a professional organization that provides certification for catering professionals. The NACE Certification Program offers a comprehensive and rigorous curriculum to prepare caterers for the highest level of professional service.

The NACE Certification Program requires completion of three courses, each lasting two days, and an online exam. The courses cover topics such as food safety, customer service, event planning, operations management, and marketing. After successful completion of the courses and exam, candidates receive their NACE Certified Professional (NCP) designation.

In order to become certified by NACE, applicants must have at least two years of experience in the catering industry or a related field. There are no prerequisites for the program; however, it is recommended that applicants have basic knowledge of food preparation and service.

The cost of the program varies depending on the location. Generally, it costs around $1,500 to become certified by NACE. This includes registration fees for all three courses as well as the online exam fee.

Overall, becoming certified by NACE is a great way to demonstrate your commitment to professionalism in the catering industry and show potential employers that you are dedicated to providing quality service.

11. American Culinary Federation (ACF) Certified Culinarian

The American Culinary Federation (ACF) Certified Culinarian is a professional certification that recognizes the culinary knowledge and skills of foodservice professionals. It is awarded to individuals who demonstrate mastery of culinary principles, techniques, and practices.

To become an ACF Certified Culinarian, applicants must have a minimum of two years of full-time work experience in the foodservice industry as well as completion of an ACF approved culinary program or equivalent education. In addition, applicants must pass a written exam administered by the ACF. The exam covers topics such as nutrition, sanitation and safety, menu planning and production, baking and pastry arts, garde manger and cold foods preparation, hot foods preparation, international cuisine, and management principles.

The entire process typically takes between 6-12 months to complete. The cost for the exam varies depending on the applicant’s membership status with the ACF; non-members pay $500 while members pay $400.

Do You Really Need a Room Service Server Certificate?

When it comes to running a successful and efficient room service operation, having a server certificate is essential. A room service server certificate is designed to ensure that servers have the knowledge and skills necessary to provide quality customer service in the hospitality industry. With this certification, servers are able to be more knowledgeable and better prepared when dealing with customers.

Having a room service server certificate can also be beneficial for employers as they can rest assured that their employees have been trained in the necessary areas of hospitality such as food safety, customer service, presentation techniques, and communication skills. This allows employers to feel confident that their staff will be able to handle any situation they may encounter while providing excellent customer service.

Additionally, having a room service server certificate can help increase the credibility of your business. Customers will know that your staff has been certified and trained in the necessary areas of hospitality and will trust that you are providing quality services. This can lead to increased customer loyalty and more repeat customers for your business.

Overall, obtaining a room service server certificate is an important step for any business looking to provide top-notch customer service in the hospitality industry. Not only does it ensure that staff members have the knowledge and skills needed for success, but it also helps increase the credibility of your business by showing customers that you take employee training seriously.

Related: Room Service Server Resume Examples

FAQs About Room Service Server Certifications

Q1. What is a Room Service Server Certification?

A1. A Room Service Server Certification is a credential that verifies an individual's knowledge and skills in providing room service services to hotel guests. The certification ensures that the individual has the necessary knowledge and abilities needed to provide exceptional customer service and adhere to safety standards in their role.

Q2. How do I obtain a Room Service Server Certification?

A2. To obtain a Room Service Server Certification, you must complete an accredited training program or course that covers topics such as customer service, food safety, sanitation, and hospitality laws. You may also need to pass a written exam in order to earn your certification.

Q3. Do I need a Room Service Server Certification to work in the industry?

A3. While it is not required by law for most states, having a Room Service Server Certification can give you an advantage when applying for jobs in the hospitality industry as it shows employers that you have the necessary skills and knowledge to perform room service duties effectively and safely.

Q4. How long does it take to get certified as a Room Service Server?

A4 The amount of time it takes to get certified depends on the type of certification program chosen and how quickly you are able to complete the required courses and exams. Generally speaking, most programs can be completed within six months or less with full-time study or up to one year if part-time study is preferred.

Q5. What are some benefits of having a Room Service Server Certification?

A5 Having a Room Service Server Certification can provide many benefits including job security, higher salaries, increased respect from employers, promotion opportunities, and more job flexibility among other things. Additionally, having this certification can open up new career paths within the hospitality industry such as catering coordinator or banquet manager positions which may not have been available before getting certified!