Log InSign Up

Microsoft IT Analyst Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

This article will provide step-by-step instructions for creating a resume that is tailored for a position as an IT Analyst at Microsoft. It will cover topics such as choosing the right words to use when describing your experience, emphasizing key qualifications, and highlighting relevant accomplishments. It will also discuss strategies for making sure your resume stands out from the competition by showcasing your unique skills and strengths.

Microsoft IT Analyst Resume Created Using Our Resume Builder

Microsoft IT Analyst Resume Example

Use This Template

PDF Version

Microsoft IT Analyst Resume Example

Challis Bajema, IT Analyst


(567) 392-6676

St. Louis, MO

Professional Summary

As an IT Analyst with over two years of experience, I have developed a deep understanding of how to identify and solve technical problems. My expertise extends to the creation and implementation of technical solutions, as well as the development of IT policies and procedures. I am proficient in a variety of programming languages and technologies, as well as in database management and software design. I have also successfully managed large-scale IT projects, ensuring that all deadlines were met and that the results were of the highest quality. I am an effective communicator who can easily interpret technical concepts and explain them to non-technical personnel. My track record of success and commitment to excellence makes me an ideal candidate for any IT Analyst position.

Work Experience

IT Analyst II at H&R Block, MO

Nov 2022 - Present

  • Improved system performance by 20% through the introduction of automated processes and scripts. This resulted in an increase in customer satisfaction, as well as a decrease in operational costs for H&R Block, MO.
  • Designed and implemented an ERP system to streamline the customer onboarding process. This led to a 60% reduction in onboarding time and improved customer experience with H&R Block, MO.
  • Developed a new web-based customer portal, which allowed customers to access their account information quickly and easily. This resulted in a net increase of 10,000 customers for H&R Block, MO.

IT Analyst I at Cerner Corporation, MO

Sep 2021 - Oct 2022

  • Developed an automated process for Cerner Corporation's IT department that reduced customer wait times by 30%, resulting in increased customer satisfaction.
  • Created and implemented a new system for software updates, resulting in a reduction of system downtime by 45%.
  • Developed a new workflow process for IT support requests that improved issue resolution time by 25%.


Bachelor of Science in Information Technology at Missouri University of Science and Technology, MO

Aug 2016 - May 2021

Relevant Coursework: Operating Systems, Computer Networking, Database Concepts, Web Design, Cyber Security.


  • Problem-solving
  • Technical expertise
  • Communication
  • Data analysis
  • Project management
  • Business acumen
  • System administration


  • Certified Business Analysis Professional (CBAP)
  • Certified Scrum Product Owner (CSPO)

Tips for Writing a Better Microsoft IT Analyst Resume

1. Use industry-specific language: When writing your Microsoft IT Analyst resume, make sure to use specific terminology that is relevant to the job you are applying for. This will help demonstrate your knowledge and experience in the field.

2. Highlight relevant skills: Make sure to include any technical skills that you have related to Microsoft products and services. Also include any certifications or qualifications that you hold related to the position.

3. Detail your experience: Include a detailed description of each of your previous roles, along with any accomplishments or challenges faced during your time in those positions. This will give potential employers an idea of what kind of work you are capable of doing as a Microsoft IT Analyst.

4. Showcase your achievements: Don’t forget to highlight any awards or achievements you have received related to technology or working with Microsoft products and services. This will show potential employers that you have been successful in the past and can be successful in this role as well.

Related: IT Analyst Resume Examples

Key Skills Hiring Managers Look for on Microsoft IT Analyst Resumes

Incorporating keywords from the job description into your application is especially important when applying to a role at Microsoft. This is because Microsoft uses an Applicant Tracking System (ATS) to help them identify and track applicants. ATSs use algorithms that scan resumes for keywords found in the job description. The more relevant keywords you include in your resume, the higher chance you have of being selected for an interview. Therefore, if you want to stand out from other candidates, make sure to incorporate relevant keywords from the job description into your application materials.

When applying for an IT Analyst position at Microsoft, it is important to be familiar with common skills and key terms related to the role.

Key Skills and Proficiencies
Business AnalysisRequirements Gathering
System AnalysisData Analysis
Process ImprovementProject Management
SQLTechnical Writing
Programming Languages (e.g., Java, C++, Python)Problem Solving
DocumentationQuality Assurance Testing
Database DesignUser Interface Design
IT SecurityData Modeling
Agile MethodologyCloud Computing
Systems IntegrationChange Management

Related: IT Analyst Skills: Definition and Examples

Common Action Verbs for Microsoft IT Analyst Resumes

Finding the right action verbs to use on a resume can be difficult. It is important to use varied verbs in order to create an effective Microsoft IT Analyst resume. Utilizing different words can help emphasize your skills, experience, and accomplishments in a more meaningful way. Action verbs such as "implemented," "managed," and "developed" are great for demonstrating your technical knowledge, whereas terms like "collaborated," "coordinated," and "facilitated" can help show how you work with others. When selecting action verbs for your resume, make sure to choose words that accurately reflect your professional experiences and match the job description.

To give you the edge in your job search, we've compiled a list of powerful action verbs to help strengthen your resume and increase your chances of landing an interview:

Action Verbs

Related: What does an IT Analyst do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Similar articles