What does an IT Analyst do?
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An IT Analyst is responsible for the analysis, design, and implementation of computer systems in an organization. They work with management to identify and solve problems with information technology.
IT Analyst job duties include:
- Act as the point of contact for all IT-related issues
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test system performance
- Identify and investigate potential performance issues
- Liaise with third-party suppliers and manufacturers where required
- Keep abreast of new technologies and developments
- Write technical documentation
IT Analyst Job Requirements
An IT Analyst typically needs a bachelor's degree in computer science or a related field. They may also need certification from companies such as Microsoft, Cisco, and CompTIA. Experience working in IT is also helpful. An IT Analyst typically works with a company's computer systems and helps to troubleshoot issues. They may also help to install new software and hardware.
IT Analyst Skills
- Analytical skills
- Communication skills
- Problem-solving skills
- Organizational skills
- Time management skills
- Research skills
- Technical skills
- Creativity
- Interpersonal skills
- Flexibility
- Detail oriented
Related: Top IT Analyst Skills: Definition and Examples
How to become an IT Analyst
An IT analyst is responsible for analyzing an organization's technology needs and recommending solutions that will help the company achieve its goals. To become an IT analyst, you will need to have strong analytical and problem-solving skills, as well as experience working with different types of technology. In addition, it is helpful to be familiar with the business processes of the organization you are working for, as this will allow you to better understand their specific needs.
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