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Microsoft Business Systems Analyst Resume Examples

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

This article will provide a comprehensive guide to writing a resume for a Business Systems Analyst position at Microsoft. It will cover topics such as how to highlight your relevant skills and experience, what type of language and keywords to use, and the best way to structure your resume in order to stand out from other applicants. Additionally, it will discuss how to effectively demonstrate that you possess the qualities necessary for success in this role.

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Microsoft Business Systems Analyst Resume Example

Christel Clemensen, Business Systems Analyst


(970) 453-9238

Rapid City, SD

Professional Summary

I am a Business Systems Analyst with over 2 years of experience in system development and implementation. My expertise lies in analyzing, designing, and developing IT systems for business needs, utilizing the latest technologies and applications. I have worked with stakeholders to identify and document business requirements and develop solutions that meet the clients' needs. In addition, I have experience in developing project plans and schedules, coordinating with cross-functional teams and managing IT projects from initiation to completion. I also have strong communication and problem-solving skills, allowing me to effectively collaborate with stakeholders, clients and vendors.

Work Experience

Senior Business Systems Analyst at Joe Bussard Consulting, SD

Nov 2022 - Present

  • Developed a database system for Joe Bussard Consulting that improved sales efficiency by 20% and reduced manual processing time by 40%.
  • Implemented a new customer relationship management system that enabled the company to manage customer data more effectively, resulting in a 30% increase in customer retention.
  • Designed an automated reporting system that saved the company $50,000 annually in labor costs and improved accuracy by 70%.

Business Systems Analyst at Select Business Solutions, SD

Sep 2021 - Oct 2022

  • Developed a streamlined customer support process for Select Business Solutions, SD that reduced customer service response times from 2 days to 1 hour. This resulted in a 20% increase in customer satisfaction ratings.
  • Created a comprehensive data analysis system for the company that allowed users to easily identify trends and patterns in customer data, resulting in a 10% improvement in operational efficiency.
  • Developed an automated system for tracking customer orders which eliminated manual data entry errors, resulting in a 25% decrease in processing time.


Bachelor of Science in Business Systems Analysis at South Dakota State University, SD

Sep 2017 - May 2021

Relevant Coursework: Business Analysis, Data Modeling, Systems Analysis, Object-Oriented Programming, and Database Design.


  • Analysis
  • Problem-solving
  • Communication
  • Technical Knowledge
  • Documentation
  • Project Management
  • Business Processes


  • Certified Business Analysis Professional (CBAP)
  • Certified Agile Business Analyst (CABA)

Tips for Writing a Better Microsoft Business Systems Analyst Resume

1. Start with a Strong Summary: Your resume should begin with a summary that briefly outlines your experience and qualifications as a Microsoft Business Systems Analyst. Make sure to include any certifications or awards you have earned in this field, as well as any relevant technical skills you possess.

2. Highlight Your Relevant Experience: Make sure to include all of your work experience that is related to being a Microsoft Business Systems Analyst. Include details about the projects you worked on, the technologies you used, and any successes you achieved during these roles.

3. List Your Technical Skills: Be sure to list all of the technical skills you possess that are related to being a Microsoft Business Systems Analyst. This could be anything from programming languages such as C# and SQL Server, to software applications such as Dynamics 365 and Power BI.

4. Include Education and Certifications: Lastly, make sure to include details about your education and any certifications related to being a Microsoft Business Systems Analyst that you may have earned over the years. This will show employers that you are serious about this career path and have taken the necessary steps to become an expert in this field.

Related: Business Systems Analyst Resume Examples

Key Skills Hiring Managers Look for on Microsoft Business Systems Analyst Resumes

The use of Applicant Tracking Systems (ATS) by companies like Microsoft is becoming increasingly common. Therefore, it is important to incorporate keywords from the job description when applying for a Business Systems Analyst opportunity at Microsoft. ATSs are designed to quickly scan resumes and evaluate which applicants best fit the criteria listed in a job description. As such, including relevant keywords in your application will ensure that your resume stands out among the competition and increases the chances of you being selected for further evaluation.

When applying for business systems analyst positions at Microsoft, applicants should be familiar with common skills and key terms such as those listed below.

Key Skills and Proficiencies
Requirements GatheringBusiness Analysis
System DesignProcess Mapping
Data AnalysisProject Management
DocumentationProblem Solving
Stakeholder ManagementSQL Querying
Agile MethodologyChange Management
User Acceptance TestingSoftware Development Life Cycle (SDLC)
Data ModelingReporting & Dashboards
Business Process ImprovementRisk Management
Systems IntegrationQuality Assurance (QA) Testing
Technical WritingCommunication Skills

Related: Business Systems Analyst Skills: Definition and Examples

Common Action Verbs for Microsoft Business Systems Analyst Resumes

Finding the right action verbs to use on a resume can be challenging, especially when trying to create a Microsoft Business Systems Analyst Resume. It is important to use varied and specific verbs in order to make your resume stand out from the competition. Action verbs such as “analyzed”, “implemented”, “developed”, “managed”, and “streamlined” are all great words that can help you demonstrate your experience with Microsoft Business Systems Analysis. Additionally, using industry-specific terminology can further emphasize your knowledge and expertise within the field.

Enhance your resume and boost your chances of landing your dream job by incorporating these powerful action verbs into your profile:

Action Verbs

Related: What does a Business Systems Analyst do?

Editorial staff

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Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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