Top 11 Administrative Assistant Certifications

Certifications for administrative assistants can be a valuable asset in the job market. They demonstrate an individual’s knowledge and skills in the field of office management, providing employers with assurance that the candidate has the necessary qualifications to perform administrative tasks effectively. Certifications can also help to differentiate an administrative assistant from other applicants, giving them an edge over their peers. Additionally, certifications can open up opportunities for career advancement, as they provide evidence of mastery over certain skills and processes that are necessary for higher-level positions.

The purpose of this article is to provide an overview of the most beneficial certifications for Administrative Assistants and explain how they can help further an administrative assistant's career.

What are Administrative Assistant Certifications?

Administrative assistant certification is a type of professional certification that verifies an individual has the knowledge and skills necessary to perform administrative tasks in a variety of industries. The certification can help individuals seeking employment as an administrative assistant by providing employers with assurance they have the qualifications needed to succeed in the role. Individuals who complete administrative assistant training and receive certification may be more attractive to employers, as they demonstrate their commitment to their career. Additionally, having this certification may open up opportunities for advancement within their current organization or provide them with more job options when applying for new positions.

Administrative assistant certification typically includes instruction on office procedures, communication methods, time management techniques, customer service skills, and computer applications relevant to the position. This type of training helps individuals develop the skills required to manage day-to-day activities such as organizing files, scheduling appointments, preparing reports, handling customer inquiries and other duties related to office work. Certification also provides a variety of additional benefits such as networking opportunities with other certified professionals and access to advanced courses or workshops related to administrative tasks.

Overall, completing administrative assistant certification can help individuals gain a competitive edge when seeking employment or advancing their career. With this professional qualification, individuals will have the knowledge and skills necessary to perform essential tasks related to the job while also demonstrating their commitment and dedication to their profession.

Pro Tip: Consider obtaining administrative assistant certification to demonstrate your knowledge and expertise in the field. Certification can give you an edge when applying for jobs, as employers may be more likely to hire someone with a recognized certification.

Related: What does an Administrative Assistant do?

Top 11 Administrative Assistant Certifications

Here’s our list of the best certifications available to Administrative Assistants today.

1. Certified Administrative Professional (CAP)

Certified Administrative Professional (CAP) is a professional certification program offered by the International Association of Administrative Professionals (IAAP). It is designed to recognize individuals who demonstrate excellence in their administrative and management roles. The CAP certification validates an individual’s knowledge and skills in areas such as project management, communication, customer service, problem solving, human resources, technology, and more.

It typically takes 6-9 months to complete the CAP program. To get certified, you must first become a member of IAAP and then register for the CAP program. After registering, you will be required to complete 9 courses that cover topics such as business writing, organizational behavior, financial management, and office technology. Once you have successfully completed all 9 courses and passed the final exam with a score of 80% or higher, you will receive your CAP certification.

The cost to become a CAP varies depending on whether you are an IAAP member or not. For non-members it costs $1125 for the entire program; for members it costs $925 for the entire program.

2. Microsoft Office Specialist (MOS)

Microsoft Office Specialist (MOS) is a certification program that validates an individual's expertise in the Microsoft Office suite of applications. The MOS certification is designed to demonstrate proficiency in the use of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, Access and SharePoint.

To become certified as a Microsoft Office Specialist, individuals must pass one or more exams that test their knowledge and skills in using the respective Microsoft Office product. The exams are offered through Certiport testing centers around the world. Each exam typically takes between 45 minutes and 1 hour to complete and costs between $80 and $150 USD depending on the particular exam taken.

The MOS certification is valid for two years from the date of passing the exam(s). After two years, individuals must retake any relevant exams to maintain their certification status.

In addition to passing the required exams, candidates may also be asked to provide proof of experience with specific versions of Microsoft Office products before they can receive their MOS certification.

3. Certified Professional Secretary (CPS)

Certified Professional Secretary (CPS) is a professional certification program offered by the International Association of Administrative Professionals (IAAP). The program is designed to recognize and validate the knowledge, skills, and abilities of administrative professionals. It is intended for those who have a minimum of two years of experience in an administrative role.

The CPS certification process typically takes between six months and one year to complete. To become certified, applicants must pass a comprehensive exam that covers topics such as office management, communication, customer service, technology, project management, and business ethics. In addition to passing the exam, applicants must also meet certain educational requirements such as having at least an associate's degree or its equivalent in related coursework.

To get started on your CPS certification journey you will need to register with IAAP and pay the associated fee which is currently $175 USD. This fee covers registration for the exam as well as access to study materials and resources. After registering you will be able to begin studying for the exam using the provided materials or through self-study. Once you feel prepared for the exam you can schedule your test date with IAAP.

The cost of taking the CPS exam varies depending on where you take it but generally ranges from $200-$250 USD per attempt. You may also incur additional costs if you choose to use outside study materials or courses in preparation for the exam.

4. Certified Legal Secretary (CLS)

Certified Legal Secretary (CLS) is a professional certification awarded by the National Association of Legal Secretaries (NALS). It is designed to recognize individuals who have achieved a high level of proficiency in the legal secretarial field.

The CLS certification requires applicants to pass an exam that covers topics such as legal terminology, court procedures, document preparation, and office management. The exam consists of multiple-choice and essay questions and takes approximately four hours to complete.

In order to be eligible for the CLS certification, applicants must have at least two years of experience working as a legal secretary or paralegal and must have completed at least one NALS course in legal secretarial studies. Applicants are also required to submit an application fee and proof of their work experience.

The cost for the CLS certification varies from state to state but typically ranges from $75-$150. The cost includes the application fee, exam fee, and any additional fees associated with taking the exam.

5. Executive Assistant Certification (EAC)

Executive Assistant Certification (EAC) is a professional certification program designed to recognize the skills and knowledge of experienced executive assistants. The program is offered by the International Association of Administrative Professionals (IAAP). It is an industry-recognized credential that demonstrates mastery of the core competencies required for administrative professionals.

The EAC certification requires a minimum of two years’ experience in an administrative role, completion of four courses, and passing a comprehensive exam. The four courses are: Executive Support Fundamentals, Advanced Executive Support Skills, Leadership & Management Principles, and Professional Development Strategies. Each course takes approximately 10 hours to complete.

To get certified, applicants must submit an application form with proof of their administrative experience and pay the applicable fees. The IAAP offers several payment options including one-time payments or monthly installment plans.

The cost of the EAC certification varies depending on the payment option chosen but generally ranges from $300-$600 USD. This includes all course materials and access to online resources as well as the final exam fee.

6. Certified Medical Administrative Assistant (CMAA)

Certified Medical Administrative Assistant (CMAA) is a professional certification program designed to help medical administrative assistants demonstrate their knowledge and proficiency in the field. It is offered by the National Healthcareer Association (NHA).

The program requires applicants to have at least one year of experience in a medical administrative role, or equivalent education and/or training. The CMAA exam consists of 150 multiple-choice questions covering topics such as medical terminology, coding, insurance processing, patient scheduling, and other related topics.

It typically takes about 3-4 months to prepare for the CMAA exam. This includes studying for the exam, taking practice tests and quizzes, and familiarizing yourself with the NHA’s study materials.

The cost of taking the CMAA exam is $125 for NHA members and $175 for non-members. Once you pass the exam, you will receive your official CMAA certification from NHA and be eligible to use the designation on your resume or business cards.

7. Certified Professional Administrative Assistant (CPAA)

Certified Professional Administrative Assistant (CPAA) is a professional certification program designed to recognize and advance the skills of administrative professionals. This certification program is offered by the International Association of Administrative Professionals (IAAP). The CPAA credential demonstrates that an individual has achieved a level of competency in the essential knowledge, skills, and abilities required for success in today’s modern office environment.

To become certified as a CPAA, individuals must pass an exam that covers topics such as: office technology, communication, customer service, project management, problem-solving and decision-making. The exam consists of 150 multiple-choice questions and takes approximately two hours to complete.

The cost to take the exam is $325 USD for IAAP members and $375 USD for non-members. To maintain certification status, individuals must complete 40 hours of continuing education every three years.

In order to be eligible for the CPAA certification program, applicants must have at least two years of full-time work experience in an administrative role or related field; or have completed an accredited postsecondary degree in business administration or related field; or hold a current IAAP CAP (Certified Administrative Professional) designation.

8. International Association of Administrative Professionals (IAAP) Certified Administrative Professional (CAP-OM)

The International Association of Administrative Professionals (IAAP) Certified Administrative Professional (CAP-OM) is a professional certification program that recognizes excellence in the field of administrative support. It is the highest level of professional recognition available to administrative professionals and provides an assurance of quality, competence, and integrity to employers and clients.

The CAP-OM certification requires a minimum of three years of experience in the field, completion of a minimum number of hours in approved courses or workshops, passing an online exam, and agreeing to abide by IAAP's Code of Ethics. The exam consists of multiple choice questions covering topics such as office management, communication skills, problem solving and decision making, customer service, technology applications, organizational skills, time management and project management.

To get the CAP-OM certification you must first become an IAAP member. Membership is open to any individual who has completed high school or equivalent education and has at least one year’s experience in an administrative role. Once you are a member you can then apply for the certification program. You will need to provide documentation showing your educational background and work experience as well as references from current or former employers verifying your qualifications.

The cost for becoming an IAAP member is $50 USD per year plus applicable taxes; however there may be additional fees depending on your country or region. The cost for taking the CAP-OM exam is $295 USD plus applicable taxes; however this fee may vary depending on where you take the exam.

9. National Association of Legal Secretaries (NALS) Accredited Legal Professional (ALP)

The National Association of Legal Secretaries (NALS) Accredited Legal Professional (ALP) is a certification program for legal secretaries, paralegals, and other legal support professionals. The ALP certification recognizes the knowledge and skills of experienced legal professionals who have demonstrated their expertise in the field. It is designed to provide employers with assurance that an individual has met the highest standards of competency in the legal profession.

To become certified as an ALP, individuals must pass a comprehensive exam administered by NALS. The exam covers topics such as legal terminology, document preparation, court filing procedures, and ethics. Candidates must also demonstrate proficiency in English language usage and grammar.

The exam typically takes two hours to complete and is offered twice a year at designated testing centers around the country. There is no time limit for completing the certification process; however, candidates are encouraged to apply within two years of passing the exam.

The cost of becoming an ALP varies depending on whether or not you are already a member of NALS. Non-members must pay a one-time fee of $200 plus applicable taxes while members pay only $150 plus taxes. Additionally, all applicants must pay a proctoring fee when taking the exam which ranges from $25-$50 depending on location.

10. American Society of Administrative Professionals (ASAP) Executive Administrator Certification

The American Society of Administrative Professionals (ASAP) Executive Administrator Certification is a professional credential designed to recognize the expertise and knowledge of experienced administrative professionals. It is designed to demonstrate their mastery of the essential skills necessary to perform at a high level in the executive administration field.

In order to obtain this certification, applicants must complete an application and demonstrate that they meet the qualifications set forth by ASAP. This includes having at least two years of experience as an administrative professional, completing 15 hours of continuing education credits, passing a written exam, and providing three letters of recommendation from employers or colleagues. The exam consists of 120 multiple-choice questions covering topics such as communication, problem solving, time management, customer service, office technology, and business writing.

The entire process typically takes between six months and one year to complete depending on how quickly applicants are able to complete all the requirements.

The cost for obtaining the ASAP Executive Administrator Certification varies depending on whether you are an ASAP member or not. For non-members, it costs $350 for the application fee plus $175 for each exam attempt. For members, it costs $250 for the application fee plus $125 for each exam attempt.

11. National Association of Senior Professionals in Administration (NASPA)*Certified Senior Administrative Professional

The National Association of Senior Professionals in Administration (NASPA) Certified Senior Administrative Professional (CSAP) is a professional certification program for administrative professionals. It is designed to recognize the knowledge, skills, and abilities of those who have achieved a higher level of proficiency in their field. The CSAP certification requires that applicants demonstrate mastery of core competencies in areas such as communication, problem-solving, customer service, project management, and technology.

To become certified as a CSAP, applicants must meet certain eligibility requirements and pass an examination that tests their knowledge and skills. The exam consists of multiple-choice questions covering topics such as office organization, business writing, interpersonal communication, and technology use. Applicants must also submit proof of at least two years' experience working in an administrative role.

The cost to apply for the CSAP certification is $295 USD plus applicable taxes. This fee covers the cost of the application process as well as the exam fee. Once approved for certification, there are no additional fees or costs associated with maintaining your certification status. The entire process typically takes between four to six weeks from start to finish.

Do You Really Need a Administrative Assistant Certificate?

The answer to this question depends on the individual and their current career goals. A certificate in administrative assistance can open doors to new opportunities and higher pay, but it is not always necessary. If you are already working in an administrative role and want to advance, then a certificate could be beneficial. On the other hand, if you are just starting out or have no experience in administration at all, then a certificate may not be necessary as there are other ways of gaining the skills needed for an administrative role.

If you are unsure whether or not you need a certificate in administrative assistant, consider your career goals and what job roles you would like to apply for. Research the requirements for these job roles and decide if having a certificate will help make you more competitive when applying for these positions.

In addition to researching job roles, consider also speaking with professionals in the field about their experiences. Ask them about their qualifications and what they feel made them successful in their roles. This can give you valuable insight into whether or not having a certificate is worthwhile.

Ultimately, whether or not you need an administrative assistant certificate depends on your own career aspirations and preferences. If having a certificate will help make you more competitive when applying for jobs or advancing your career, then it may be worth considering getting one.

Related: Administrative Assistant Resume Examples

FAQs About Administrative Assistant Certifications

1. What is an Administrative Assistant Certification?

Answer: An Administrative Assistant Certification is a professional credential that demonstrates a high level of knowledge and proficiency in the administrative field. It validates administrative assistant skills and provides employers with assurance that the individual has met certain requirements and standards.

2. How do I get an Administrative Assistant Certification?

Answer: To obtain an Administrative Assistant Certification, you must usually complete a course or program from an accredited institution, pass a certification exam, and/or have relevant work experience. The specific requirements vary depending on the type of certification you are seeking.

3. What are the Benefits of Getting an Administrative Assistant Certification?

Answer: Achieving an Administrative Assistant Certification can provide numerous benefits, including increased job opportunities, higher salaries, improved job security, and recognition as a knowledgeable professional in the field. It can also help to open up new career paths and opportunities for advancement.

4. How Long Does it Take to Get Certified as an Administrative Assistant?

Answer: The amount of time it takes to become certified as an administrative assistant varies depending on the type of certification being pursued and the individual's prior experience or education level in the field. Generally speaking, it may take anywhere from several months to two years to obtain certification as an administrative assistant.

5. Are There Different Levels of Administrative Assistant Certifications?

Answer: Yes, there are different levels of certifications available for administrative assistants depending on their experience level and desired role within the organization. Some common certifications include Certified Professional Secretary (CPS), Certified Professional Adminstrative Professional (CPAP), Microsoft Office Specialist (MOS), and Certified Executive Secretary (CES).