Top 12 General Assistant Skills to Put on Your Resume

In today's hiring scramble, a sharp mix of skills on your resume gives you real traction as a general assistant. The twelve below spotlight versatility, speed, and calm order in the middle of swirl, helping you look like the person who keeps everything humming.

General Assistant Skills

1. Microsoft Office
2. Google Workspace
3. Time Management
4. Data Entry
5. QuickBooks
6. CRM Software
7. Project Management
8. Social Media
9. Adobe Photoshop
10. Customer Service
11. Slack Communication
12. Trello Organization

1. Microsoft Office

Microsoft Office (now commonly bundled as Microsoft 365 apps) includes Word, Excel, PowerPoint, and Outlook. Documents, spreadsheets, decks, email—day in, day out.

Why It's Important

For a General Assistant, these tools are the backbone: fast document prep, clean data handling, clear presentations, and tidy inboxes. Productivity without friction.

How to Improve Microsoft Office Skills

Level up with focused habits:

1. Add-ins that save clicks: Install only what truly speeds recurring work—templates, mail merges, data cleaners.

2. Keyboard shortcuts: Drill the big ones for Word and Excel. Muscle memory turns minutes into seconds.

3. Quick Access Toolbar: Pin your top commands so they’re always one tap away.

4. Templates: Standardize letters, agendas, reports, and invoices. Consistency breeds speed.

5. Update regularly: New features land often; security fixes matter.

6. Practice with real tasks: Rebuild a report from scratch, replicate a complex spreadsheet, rehearse a slide story.

Do the boring setup once; reap the payoff every single day.

How to Display Microsoft Office Skills on Your Resume

2. Google Workspace

Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet—a cloud toolkit built for collaboration and speed.

Why It's Important

A General Assistant lives in shared calendars and docs. Centralized files, live editing, easy scheduling. Less chasing, more doing.

How to Improve Google Workspace Skills

Make it tighter and smarter:

1. Dial in notifications: Trim the noise; keep alerts for what’s truly time-sensitive.

2. Use add-ons: Connect the tools your team already relies on—task managers, e-signature, forms.

3. Automate with Apps Script: Clean data, move files, send reminders automatically.

4. Shared Drives: Put team assets where they belong so access isn’t a guessing game.

5. Security first: Turn on 2-step verification and review sharing permissions regularly.

6. Lean on AI where helpful: Gemini for Workspace can draft, summarize, and schedule—use it as a helper, not a crutch.

7. Team refreshers: Short, frequent trainings keep standards high and drift low.

Small optimizations compound into hours saved.

How to Display Google Workspace Skills on Your Resume

3. Time Management

Prioritize, schedule, execute. And leave room for the curveballs.

Why It's Important

It keeps deadlines intact, reduces scramble, lifts quality, and calms the team. It’s the quiet engine of reliability.

How to Improve Time Management Skills

Work with intention:

1. Prioritize: Separate urgent from important with a simple four-quadrant matrix. Tackle high-value tasks first.

2. Set clear goals: Break big jobs into measurable, time-bound chunks.

3. Use tools: A kanban board for tasks and a calendar for time blocks—simple, visible, effective.

4. Protect focus: Batch email, mute distractions, and use short sprints with quick breaks.

5. Review weekly: Look back, adjust, and reset. Improvement is iterative.

Plan the work, then actually guard the plan.

How to Display Time Management Skills on Your Resume

4. Data Entry

Fast, accurate input into systems and spreadsheets, keeping records clean and usable.

Why It's Important

Good data makes decisions sharper, audits simpler, and operations traceable. Sloppy input infects everything downstream.

How to Improve Data Entry Skills

Tighten the pipeline:

1. Use the right tools: Excel or Google Sheets with structured tables and clear data types.

2. Shortcuts: Navigation and fill shortcuts shave minutes off repetitive work.

3. Validation: Lock formats, use dropdowns, and set rules to catch errors early.

4. Consistent layout: Name columns clearly, freeze headers, and document conventions.

5. Breaks: Micro-breaks keep accuracy high during long runs.

6. Practice and training: Typing speed, numeric keypad fluency, and template familiarity all matter.

Speed is great; accuracy is non-negotiable.

How to Display Data Entry Skills on Your Resume

5. QuickBooks

Accounting software for invoices, expenses, payroll, and reporting—tailored to small and midsize teams.

Why It's Important

It streamlines bookkeeping, reduces manual errors, and keeps financials transparent. You become the conduit between day-to-day activity and clean ledgers.

How to Improve QuickBooks Skills

Make it lean and safe:

1. Automate: Bank feeds, rules, and recurring invoices take drudgery off your plate.

2. Keep it current: Updates bring new features and security fixes—don’t skip them.

3. Learn workflows: Practice end-to-end flows: bill to payment, expense to reconciliation, invoice to deposit.

4. Integrate: Connect inventory, time tracking, or reporting tools where appropriate.

5. Custom reports: Build reports that answer the real questions stakeholders ask.

6. Backups: Schedule backups and test restores, especially for desktop versions.

7. Security: Strong passwords and MFA. Limit roles to least-necessary access.

The goal: accurate books with fewer keystrokes.

How to Display QuickBooks Skills on Your Resume

6. CRM Software

Customer Relationship Management tools centralize contacts, interactions, tasks, deals, and support history.

Why It's Important

You track conversations, follow-ups, and promises. Nothing slips, everyone sees the same story, and customers feel looked after.

How to Improve CRM Software Skills

Boost adoption and value:

1. Streamlined UX: Clean layouts, fewer mandatory fields, and sensible defaults reduce friction.

2. Customization: Tailor fields, pipelines, and dashboards to match how your team actually works.

3. Integrations: Connect email, calendars, forms, chat, and billing so data flows instead of being retyped.

4. Mobile ready: Make sure the app works well on phones for quick updates on the go.

5. Automation and AI: Auto-assign tasks, set reminders, score leads, and summarize notes where it helps.

6. Data hygiene: Duplicate checks, picklists, and regular cleanup keep reports trustworthy.

7. Training and help: Short playbooks and refresher sessions keep consistency high.

When the CRM mirrors reality, people actually use it.

How to Display CRM Software Skills on Your Resume

7. Project Management

Plan, assign, track, and deliver within constraints—time, scope, budget.

Why It's Important

It organizes chaos into a timeline and a checklist, clarifies ownership, and prevents rework. Results arrive when they should.

How to Improve Project Management Skills

Keep it simple and visible:

1. Centralize tasks: Use a shared board with owners, due dates, and status. No mystery work.

2. Communicate clearly: Short updates, clear decisions, single sources of truth.

3. Protect time: Schedule milestones and dependencies; flag risks early.

4. Iterate: Short retrospectives after milestones—what to stop, start, continue.

5. Keep scope tight: Document changes and trade-offs, even for small shifts.

Projects don’t drift if the guardrails are visible.

How to Display Project Management Skills on Your Resume

8. Social Media

Platforms where brands and people trade posts, replies, and signals—public and fast.

Why It's Important

It widens reach, surfaces feedback, and connects support, marketing, and community. A General Assistant often keeps the day-to-day steady.

How to Improve Social Media Skills

Make content work harder:

1. Quality first: Useful, relevant posts beat high volume. Clear voice, clear takeaway.

2. Consistency: Build a simple calendar and stick to it.

3. Engage: Respond quickly, route issues to support, and acknowledge wins.

4. Measure: Track reach, clicks, and conversions. Adjust based on what actually moves the needle.

5. Visuals: Clean graphics and short videos lift engagement. Templates save time.

Listen as much as you post.

How to Display Social Media Skills on Your Resume

9. Adobe Photoshop

Image editing and compositing for photos, graphics, and quick visual fixes.

Why It's Important

You’ll tweak images for presentations, social posts, and print. Polished visuals raise credibility without waiting on a designer.

How to Improve Adobe Photoshop Skills

Build fluency through reps:

1. Regular practice: Recreate designs, retouch product shots, and experiment with layer styles.

2. Tutorials: Follow step-by-steps that match real needs—selections, masking, color correction, export settings.

3. Community feedback: Share work, invite critique, iterate.

4. Shortcuts: Learn the essentials—selections, brush, transform, layer navigation.

5. Plugins: Add tools that streamline your specific tasks, then prune the rest.

6. Stay updated: New selection tools and generative features can slash editing time.

Speed comes after control; aim for both.

How to Display Adobe Photoshop Skills on Your Resume

10. Customer Service

Helping customers solve problems and feel confident about the product or service.

Why It's Important

It drives loyalty, referrals, and reputation. One great interaction can undo a dozen small frictions.

How to Improve Customer Service Skills

Make every touchpoint count:

1. Active listening: Let customers finish, paraphrase back, confirm understanding.

2. Clear communication: Simple words, concrete steps, realistic timelines.

3. Deep product knowledge: Keep internal notes current; build a quick-reference library.

4. Feedback loops: Capture patterns and share them with product and ops.

5. Empathy: Acknowledge the frustration; solve the core issue.

6. Structured problem-solving: Identify, isolate, test, resolve, and document.

People remember how you made them feel—and whether the fix stuck.

How to Display Customer Service Skills on Your Resume

11. Slack Communication

Real-time messaging, threads, and file sharing to coordinate work fast.

Why It's Important

It keeps the team synced, decisions visible, and resources handy. Less email ping-pong, more progress.

How to Improve Slack Communication Skills

Reduce clutter, increase clarity:

1. Use DMs carefully: Keep project decisions in channels so context isn’t lost.

2. Channel hygiene: Clear names, focused topics, and short descriptions. Archive what’s stale.

3. Etiquette: Be concise, thread replies, and avoid unnecessary @channel blasts.

4. Features that help: Schedule messages, set reminders, star key items, and master search filters.

5. Ritual cleanups: Review channels monthly—trim, merge, or rename.

When Slack is organized, people find answers without asking.

How to Display Slack Communication Skills on Your Resume

12. Trello Organization

Boards, lists, and cards that map work from idea to done—simple and visual.

Why It's Important

It shows status at a glance, clarifies owners, and nudges work forward. A General Assistant can be the steady hand keeping flow smooth.

How to Improve Trello Organization Skills

Make boards work like a living system:

1. Labels with meaning: Define a color code and stick to it (priority, type, team).

2. Butler automation: Auto-move cards, set due dates, and post reminders when triggers fire.

3. Clear lists: Standardize stages—Backlog, Ready, In Progress, Review, Done.

4. Calendar view: Use it for deadlines and capacity planning.

5. Checklists: Break complex tasks into crisp steps with owners.

6. Archive aggressively: Keep boards light; completed work goes out of the way.

7. Regular reviews: Weekly grooming keeps priorities fresh.

8. Collaborate openly: Mention owners, attach files, and document decisions on the card.

Clarity beats complexity. Keep it predictable.

How to Display Trello Organization Skills on Your Resume