Top 12 General Office Clerk Skills to Put on Your Resume

In a crowded job market, a crisp, no-nonsense resume makes you noticeable. For a general office clerk role, show the skills that prove you can keep things humming: organized work, fast turnaround, clear communication, and fluency with the tools offices live on. Choose the right skills, back them with evidence, and you’ll move from pile to shortlist.

General Office Clerk Skills

1. Microsoft Office
2. QuickBooks
3. Data Entry
4. Google Workspace
5. Typing Speed
6. SAP Software
7. CRM Systems
8. Adobe Acrobat
9. Spreadsheet Proficiency
10. Slack Communication
11. Zoom Proficiency
12. File Management

1. Microsoft Office

Microsoft Office is a suite of productivity apps—Word, Excel, PowerPoint, Outlook—that support document drafting, data analysis, presentations, email, and scheduling. Daily staples for most offices.

Why It's Important

It’s the bedrock for clerical work: build documents quickly, manage lists and numbers without breaking a sweat, present cleanly, and keep communication flowing.

How to Improve Microsoft Office Skills

Sharpen speed and depth. Then layer automation.

1. Practice with purpose: Recreate common tasks—mail merges, expense trackers, meeting decks—until they’re second nature.
2. Use templates: Start from polished templates and adapt them to your team’s standards.
3. Memorize shortcuts: Cut clicks with keyboard shortcuts in Word, Excel, and Outlook.
4. Level up in Excel: Get comfortable with formulas, tables, charts, conditional formatting, and pivot tables.
5. Automate routine work: Build simple rules and automation for recurring tasks (sign-offs, status emails, approvals).
6. Stay current: New features roll in often—test them and adopt what saves time.

How to Display Microsoft Office Skills on Your Resume

2. QuickBooks

QuickBooks is accounting software for invoicing, bill pay, payroll, bank reconciliations, and financial reporting. It streamlines day-to-day money tasks.

Why It's Important

Accurate books, fewer errors, faster closes. You keep vendors paid, customers invoiced, and managers informed.

How to Improve QuickBooks Skills

1. Take structured training: Cover chart of accounts, reconciliations, classes/tags, and reporting.
2. Standardize workflows: Document how you handle invoices, bills, receipts, and reimbursements.
3. Automate: Set recurring invoices, rules for bank feeds, and reminders for overdue items.
4. Use connected apps wisely: Integrate payroll, time tracking, or ecommerce if relevant—only what reduces duplicate entry.
5. Run reports regularly: Profit and loss, A/R aging, A/P aging, and cash flow—review, compare, and correct.
6. Reconcile monthly: Bank and credit card accounts, every month, without fail.

How to Display QuickBooks Skills on Your Resume

3. Data Entry

Data entry means getting information into systems accurately, consistently, and fast—databases, CRMs, spreadsheets, forms.

Why It's Important

Clean data powers decisions. Messy inputs sink time, create rework, and break reports.

How to Improve Data Entry Skills

1. Set standards: Clear formats, naming, and required fields. Write them down and follow them.
2. Use validation: Required fields, dropdowns, masks, and checks to catch errors early.
3. Double-check critical items: For high-stakes records, use verification or spot checks.
4. Refine your setup: Ergonomic keyboard, good lighting, and a layout that reduces eye and hand strain.
5. Batch work: Enter similar items together to build rhythm and speed.
6. Take short breaks: Micro-breaks keep accuracy high over long stretches.

How to Display Data Entry Skills on Your Resume

4. Google Workspace

Google Workspace provides Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet—collaboration tools built for the browser.

Why It's Important

Real-time co-authoring, easy sharing, and anywhere access. Teams move faster when everyone’s in the same ecosystem.

How to Improve Google Workspace Skills

1. Build shared structure: Use shared drives, clear folder hierarchies, and consistent naming.
2. Master permissions: Share with the right people, set viewer/editor roles, and audit access periodically.
3. Automate the small stuff: Use simple scripts and add-ons to file documents, standardize formats, or send reminders.
4. Calendar discipline: Color-code, add agendas, attach docs, and use time blocks.
5. Document standards: Templates for minutes, SOPs, and trackers keep teams aligned.

How to Display Google Workspace Skills on Your Resume

5. Typing Speed

Typing speed reflects how many accurate words per minute you can produce. It’s a quiet multiplier for data entry, email, and document work.

Why It's Important

Faster, more accurate typing shrinks routine tasks, which buys time for priorities.

How to Improve Typing Speed Skills

1. Learn touch typing: Hand placement, no peeking at the keyboard, steady rhythm.
2. Prioritize accuracy: Clean keystrokes first; speed rises naturally afterward.
3. Practice daily: Short, consistent sessions beat sporadic marathons.
4. Ergonomics matter: Proper desk height, wrist position, and a keyboard that feels right.
5. Track progress: Test periodically and set small targets to keep momentum.

How to Display Typing Speed Skills on Your Resume

6. SAP Software

SAP is an ERP platform that connects finance, HR, procurement, inventory, and more in one system.

Why It's Important

It reduces manual handoffs, keeps records consistent, and provides real-time data for teams that need answers now, not next week.

How to Improve SAP Software Skills

1. Get role-based training: Focus on the transactions and modules you actually use.
2. Simplify screens: Personalize favorites, hide noise, and build saved variants for common reports.
3. Automate where possible: Use built-in workflows or RPA for repetitive clicks and approvals.
4. Integrate thoughtfully: Connect SAP with tools your team uses to reduce duplicate entry.
5. Close the loop: Gather feedback from users and tweak processes regularly.

How to Display SAP Software Skills on Your Resume

7. CRM Systems

CRM systems store contacts, track interactions, and help teams manage pipelines, service requests, and customer history.

Why It's Important

You keep details tight, follow-ups on time, and conversations consistent across the team. Customers notice.

How to Improve CRM Systems Skills

1. Standardize fields: Decide what gets captured and make it mandatory when it matters.
2. Automate follow-ups: Tasks, reminders, and scheduled emails for common scenarios.
3. Integrate core apps: Email, calendar, and document storage should connect cleanly.
4. Clean the data: Merge duplicates, archive stale records, and fix bad formats on a schedule.
5. Customize views: Dashboards and lists that match how your team actually works.
6. Train and retrain: Short refreshers keep adoption high and bad habits low.

How to Display CRM Systems Skills on Your Resume

8. Adobe Acrobat

Adobe Acrobat lets you create, edit, combine, secure, and sign PDFs. It’s the office standard for polished, portable documents.

Why It's Important

PDFs travel everywhere, look the same on every screen, and can be locked down as needed. That’s priceless for forms, contracts, and policies.

How to Improve Adobe Acrobat Skills

1. Update routinely: New versions add security fixes and time-savers.
2. Customize your toolbar: Keep frequently used tools one click away.
3. Master forms and signatures: Fillable fields, validations, and e-sign workflows.
4. Use OCR: Convert scans into searchable, editable text.
5. Protect documents: Passwords, redactions, and permission settings for sensitive files.
6. Convert cleanly: Export to and from Word, Excel, and PowerPoint while preserving formatting.

How to Display Adobe Acrobat Skills on Your Resume

9. Spreadsheet Proficiency

Spreadsheet proficiency means you can organize data, run calculations, build summaries, and visualize results—fast and accurately.

Why It's Important

Spreadsheets are your Swiss Army knife: tracking, reporting, light analysis, and quick “what if” checks without heavy tools.

How to Improve Spreadsheet Proficiency Skills

1. Nail the basics: Tables, data types, formatting, and clean layouts.
2. Functions that matter: SUM, AVERAGE, COUNTIF, IF, XLOOKUP/VLOOKUP, INDEX/MATCH, TEXT, DATE, and logical operators.
3. Pivot tables: Slice data, group by dates, and build quick summaries.
4. Visualization: Choose the right chart, label clearly, and keep it simple.
5. Data quality: Validation, de-duplication, and consistent categories.
6. Speed tricks: Shortcuts, fill handle, flash fill, and named ranges.
7. Intro to automation: Basic macros or recorded actions for repetitive steps.

How to Display Spreadsheet Proficiency Skills on Your Resume

10. Slack Communication

Slack is a workspace for real-time messaging, file sharing, and lightweight collaboration across channels and DMs.

Why It's Important

Fewer buried emails. Faster answers. Clearer threads. Teams stay aligned without the inbox drag.

How to Improve Slack Communication Skills

1. Structure channels: Project, team, and topic channels with clear names and topics.
2. Pin the essentials: Pin docs, decisions, and deadlines so no one hunts.
3. Use mentions sparingly: Tag only those who truly need the nudge.
4. Integrate your tools: Connect calendars, file storage, and task apps to cut context switching.
5. Write clearly: One idea per message, bold labels sparingly, bullets for lists.
6. Emojis and reactions: Quick feedback without noisy threads.
7. Archive and tidy: Close inactive channels and keep files organized.
8. Set norms: Response expectations, after-hours guidelines, and thread usage.

How to Display Slack Communication Skills on Your Resume

11. Zoom Proficiency

Zoom proficiency means you can schedule, host, and manage virtual meetings, handle screen sharing, recordings, chat, and basic troubleshooting with confidence.

Why It's Important

Hybrid and remote work aren’t going anywhere. Smooth meetings keep projects moving and clients engaged.

How to Improve Zoom Proficiency Skills

1. Master the essentials: Scheduling, waiting rooms, passcodes, and participant controls.
2. Use advanced features: Breakout rooms, polls, whiteboards, and recordings when they add value.
3. Shortcuts and presets: Keyboard shortcuts, saved backgrounds, and default settings that fit your workflow.
4. Audio and video: Test before meetings; use a headset and proper lighting to avoid glitches.
5. Security hygiene: Limit screen share, lock meetings when appropriate, and manage invites carefully.
6. Rehearse: Run dry runs for high-stakes sessions to iron out snags.

How to Display Zoom Proficiency Skills on Your Resume

12. File Management

File management is the discipline of organizing, storing, securing, and retrieving documents—digital and physical—without chaos.

Why It's Important

Quick retrieval saves hours. Proper controls protect sensitive info. Order turns into speed.

How to Improve File Management Skills

1. Go digital: Scan paper and store as searchable PDFs. Use consistent file formats.
2. Design a structure: Logical folders, standardized names, and versioning rules.
3. Back up routinely: Redundant storage (cloud and local) with scheduled backups.
4. Control access: Permissions by role, audit logs, and clear rules for sharing.
5. Retention policy: Know what to keep, for how long, and what to archive or delete.
6. Audit and clean: Quarterly reviews to remove duplicates and archive stale files.
7. Use a DMS when needed: Document management software with search, version control, and approval workflows.

How to Display File Management Skills on Your Resume