Pbx Operator
Writing a great pbx operator resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.
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If you're looking for inspiration when it comes to drafting your own pbx operator resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the pbx operator job you're after.
Resume samples
Chundra Torries
chundra.torries@gmail.com | (654) 802-4779 | Seattle, WA
Summary
I have over 1 year of experience as a PBX Operator. In my role, I answer incoming calls and direct them to the appropriate party. I also provide customer service and support to callers. I have excellent communication skills and am able to handle difficult situations with tact and diplomacy. I am organized and efficient in my work, and take pride in providing quality service to our customers.
Experience
Pbx Operator at Pbx Operator, WAJun 2022 - Present
- Answered an average of 150 calls per day.
- Transferred calls to the appropriate party 80% of the time on first attempt.
- Monitored 5 phone lines and provided support for 20 users daily.
- Acted as company telephone operator, greeting callers and providing them with basic information about the company.
- Demonstrated proficiency in using a multi-line phone system and various office equipment including fax machines, copiers, and scanners.
Pbx Operator Trainee at , WASep 2021 - Apr 2022
- Answered an average of 150 calls per day.
- Monitored and directed 15+ incoming lines.
- Recorded messages accurately and delivered them in a timely manner.
- Demonstrated excellent customer service skills by politely assisting callers with their inquiries.
- Quickly learned the company's PBX system and successfully completed all training modules within 2 weeks of starting the job.
Education
High School Diploma at Bellevue High School, Bellevue, WAAug 2017 - May 2021
I have learned how to read, write, and do math.
Skills
- Answer incoming calls and direct them to the appropriate party
- Monitor busy signals and take messages when necessary
- Forward calls to voicemail when lines are busy or there is no answer
- Transfer callers to other departments or staff members as needed
- Keep track of caller information in case they need to be transferred again later
- Greet callers warmly and handle any questions or concerns they may have
- Provide basic troubleshooting for common problems
Kenosha Birck
kenosha.birck@gmail.com | (696) 816-9754 | Lexington, MA
Summary
I am a PBX Operator with over 1 year of experience. I have worked in various industries, including healthcare and customer service. I have excellent communication skills and a strong ability to multitask. I am able to handle multiple phone lines while providing excellent customer service.
Experience
Pbx Operator at Comcast Business, MAApr 2022 - Present
- Answered an average of 60 calls per day.
- Demonstrated excellent customer service skills by resolving caller issues in a timely and professional manner.
- Consistently provided accurate information to callers regarding company products and services.
- Effectively managed high volume call traffic during peak periods.
- Quickly learned new switchboard software system and trained other operators on its use.
Pbx Operator Trainee at Verizon Business, MAJul 2021 - Mar 2022
- Answered an average of 150 calls per day.
- Monitored and responded to 30-40 voicemails daily.
- Trained 2 new operators in company policies and procedures.
- Successfully completed 10 projects within the specified timeframe .
- Demonstrated excellent customer service skills by resolving conflicts and diffusing difficult situations.
Education
High School Diploma at Boston Latin School, Boston, MAAug 2017 - May 2021
I have learned how to study for exams, how to do research, and how to write essays.
Skills
- Telephone
- Customer Service
- Communication
- PBX
- Microsoft Office
- Data Entry