Operations Assistant

Writing a great operations assistant resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own operations assistant resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the operations assistant job you're after.

Resume samples

Honesti Sazon

honesti.sazon@gmail.com | (367) 610-4657 | Salt Lake City, UT

Summary


I have over 1 year of experience as an Operations Assistant. I am responsible for assisting with the daily operations of a business. I have excellent organizational skills and can handle multiple tasks at once. I am able to work independently and take direction well. I am also proficient in Microsoft Office Suite applications.

Experience


Operations Assistant Manager at Apple Inc., UTMay 2022 - Present

  • Led a team of 15 customer service representatives, ensuring that all daily tasks were completed in a timely and efficient manner.
  • Monitored call center metrics and provided feedback to employees on their performance.
  • Trained new customer service reps on company policies and procedures.
  • Resolved escalated customer complaints by investigating the issue and working with the relevant departments to find a resolution.
  • Wrote monthly reports detailing departmental progress and highlighting areas for improvement.
  • Implemented a new system for tracking employee vacation days which resulted in a decrease in absenteeism by 5%.

Operations Assistant at The Church of Jesus Christ of Latter-day Saints, UTSep 2021 - Apr 2022

  • Trained and supervised a team of 5 customer service representatives.
  • Increased departmental productivity by 20% through process improvements.
  • Developed and implemented new Standard Operating Procedures (SOPs) for the department.
  • Led weekly team meetings to discuss updates, concerns, and brainstorm solutions.
  • Handled escalated customer inquiries and complaints efficiently and effectively.
  • Monitored KPIs on a daily basis to identify areas for improvement.

Education


High School Diploma at West High School, UTSep 2016 - May 2021

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Communication
  • Organization
  • Time Management
  • Customer Service
  • Data Entry
  • Microsoft Office Suite

Heather Gacioch

heather.gacioch@gmail.com | (585) 841-8339 | Detroit, MI

Summary


I am an experienced Operations Assistant with over 1 year of experience in the field. I have a proven track record of success in assisting with operations and ensuring that they run smoothly. I am highly organized and efficient, and I possess excellent communication skills which are essential for this role. In my previous position, I was responsible for providing support to the operations team by coordinating schedules, managing paperwork, and communicating with clients. My ability to stay calm under pressure and handle multiple tasks simultaneously has been crucial in ensuring the successful operation of businesses. I am confident that my skills and experience will be a valuable asset to any company

Experience


Operations Assistant Manager at State of Michigan, MIJun 2022 - Present

  • Successfully managed and operated a team of 50 employees while maintaining high levels of productivity.
  • Successfully implemented new operational procedures that increased efficiency by 15%.
  • Cut costs by 10% through effective supply chain management.
  • Reduced employee turnover by 20% through improved engagement initiatives.
  • Achieved 97% customer satisfaction rating through exceptional customer service delivery.
  • Increased sales revenue by 12% through proactive upselling and cross-selling techniques.

Operations Assistant at City of Detroit, MIJul 2021 - May 2022

  • Successfully increased sales by 10% through process improvements.
  • Streamlined order processing, reducing cycle time by 20%.
  • Initiated and managed a successful customer satisfaction survey campaign which resulted in a 5% increase in customer satisfaction ratings.
  • Created and implemented a new system for tracking inventory levels, resulting in reduced stock-outs by 30%.
  • Successfully trained 2 new employees on company procedures and policies.
  • Maintained high level of accuracy in data entry with 99.5% accuracy rate.

Education


High School Diploma at Detroit Public Schools, MIAug 2016 - May 2021

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Communication
  • Organization
  • Time Management
  • Customer Service
  • Microsoft Office Suite
  • Google Suite