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Operations Team Leader Resume Examples

Writing a great operations team leader resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own operations team leader resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the operations team leader job you're after.

Operations Team Leader Resume Example

Resume samples

Harolyn Deo

harolyn.deo@gmail.com | (762) 464-0009 | Portland, ME


I am an experienced Operations Team Leader with over 5 years in a fast-paced environment. I have experience leading and managing teams of up to 10 people, as well as overseeing the daily operations of a busy department. I am able to work under pressure and meet deadlines while maintaining a high level of quality control. I possess excellent communication and interpersonal skills, which allow me to effectively manage staff and resolve any issues that may arise. My goal is always to ensure that the team runs smoothly and efficiently, while meeting all customer expectations.


Operations Team Leader at Hannaford Supermarkets, MEApr 2022 - Present

  • Led a team of 12 operations staff members and successfully completed 50% more tasks than the previous year.
  • Implemented new process that saved $15,000 in labor costs per month.
  • Negotiated with vendors to reduce supply costs by 10%.
  • Trained new employees on company policies and procedures.
  • Maintained 97% accuracy for all orders processed.

Senior Operations Team Leader at L.L.Bean, MEJul 2017 - Mar 2022

  • Led a team of 15 operations staff responsible for processing an average of 10,000 customer orders per day.
  • Implemented new process that increased accuracy of order fulfillment by 5%.
  • Reduced late shipments by 2% through improved coordination with vendors.
  • Achieved cost savings of $4,000 per month through negotiations with shipping providers.
  • Successfully completed training on the latest industry best practices.


Bachelor of Science in Operations Management at University of MaineAug 2012 - May 2017

How to manage and operate a business effectively and efficiently.


  • Communication
  • Organizational Skills
  • Time Management
  • Conflict Resolution
  • Problem Solving
  • Interpersonal Skills
  • Leadership

Levada Nighswonger

levada.nighswonger@gmail.com | (672) 526-4339 | Boston, MA


I am an experienced operations team leader with over 5 years of experience in leading and managing teams. I have a proven track record in improving operational efficiency and effectiveness while reducing costs. I possess excellent communication, interpersonal, and problem-solving skills which enable me to effectively lead and manage my team. My goal is always to improve the quality of operations while ensuring that all goals are met within budget constraints.


Operations Team Leader at Coca-Cola Refreshments, MAJun 2022 - Present

  • Led a team of 15 operations staff and successfully completed 300+ monthly deliverables.
  • Successfully increased on-time delivery from 85% to 95%.
  • Reduced error rates by 30%, saving the company $15,000 per month.
  • Improved customer satisfaction scores by 10%, leading to 5 new clients.
  • Implemented 2 new process improvements that saved the company $10,000 per year.

Senior Operations Team Leader at PepsiCo, MAJul 2017 - May 2022

  • Led a team of 15 operations associates and ensured all daily tasks were completed in a timely manner.
  • Monitored KPIs and created action plans to improve performance when needed.
  • Trained new hires on company policies and procedures.
  • Implemented process improvements that led to a 10% decrease in errors.
  • Worked closely with other departments to ensure smooth operation flow.


Bachelor of Science in Operations Management at Northeastern University, Boston, MAAug 2013 - May 2017

I have learned how to manage and streamline operations for businesses in order to increase efficiency and productivity.


  • Communication
  • Leadership
  • Organizational Skills
  • Problem Solving
  • Time Management
  • Decision Making
  • Conflict Resolution

Key Elements of an Operations Team Leader Resume

The resume of an Operations Team Leader is super important. It shows off their skills in leading, managing, and making a team work better. This resume needs to shine a light on their talents, past jobs, and wins in the field of operations management.

There are key parts to this resume. These include personal info, a goal statement, past job experience, education history, skills, and any special training or certificates they have. Each part helps paint a full picture of how good the candidate is for the job.

In this article, we're going to dig deep into what each part means and what it should have in it. We'll also give you some tips on how to make each part pop out to those who might hire you.

1. Contact Information

A Team Leader in Operations must have a resume that includes key contact details. This is crucial and should not be missed. It's how employers may reach out to you for job talks or interviews.

How to List Contact Information for an Operations Team Leader Resume

You should put this section at the top of your resume, ideally just below your name. Make sure it's correct and current. It should have things like your full name, where you live, your email, and phone number. Your email should look professional; try using your first and last name together.

Also, if it fits the job you want, think about adding links to online profiles like LinkedIn or a personal website that shows off your work or portfolio. But don't put any personal stuff that employers can't legally ask for like age, race, religion etc.

  • Your Full Name
  • Your Residential Address
  • Your Professional Email
  • Your Contact Number
  • Links to Professional Profiles (if applicable)

Remember this is usually the first thing hiring managers see when they want to reach out to you. So always double-check this section for correctness before sending off your resume.

2. Professional Summary or Objective

The "Professional Summary or Objective" part is a key piece of an Operations Team Leader resume. It gives a quick look at your work history, abilities, and career goals. Think of it as your sales pitch to future bosses, showing them a glimpse of your professional self.

For someone leading operations teams, this summary should spotlight leadership talents, operational know-how, and team management experience for reaching company goals. It should also show how you can boost effectiveness and output in a company.

You could point out specific skills like improving processes, managing projects, strategic planning or ensuring quality. You might also list big wins that highlight your strengths as a successful leader.

Keep this section short but interesting. Use action words and measurable outcomes where you can to make your summary stand out. Adjust it for each job application so it matches the particular needs listed in the job ad.

"I'm an outcome-focused Operations Team Leader with over 10 years' experience guiding top-performing teams in manufacturing environments. I have a proven history of boosting operational efficiency by 30% through introducing new process improvements. I'm looking to use my leadership talents and expertise to help XYZ Corp achieve its goal of operational excellence."

This part sets the mood for the rest of your resume, so ensure it truly reflects your skills and aspirations as an operations team leader.

Related: Top Operations Team Leader Resume Objective Examples

3. Skills and Competencies

The "Skills and Abilities" part of an Operations Team Leader's resume is key. It shows the person's know-how and talent in running operations well. This part should spotlight both hard skills, which are technical know-how or training, and soft skills, which are personal traits that help someone work well with others.

  1. Leadership Skills: A team leader needs strong leadership skills. They must be able to inspire and lead team members to reach operational goals. They also need to resolve conflicts, make decisions, and plan strategically.
  2. Communication Skills: Top-notch verbal and written communication skills are a must for an Operations Team Leader. They have to talk clearly with their team members, other departments, stakeholders, and sometimes clients.
  3. Organizational Skills: An Operations Team Leader needs excellent organizational skills to handle tasks well. They should prioritize work based on urgency and importance while keeping the team workflow smooth.
  4. Problem-Solving Skills: Spotting problems quickly and finding effective solutions is another vital skill for this role. It calls for analytical thinking and a proactive mindset.
  5. Technical Skills: Depending on the industry, some technical skills may be needed like being good at specific software or tools related to operations management.
  6. Time Management: Meeting deadlines is a big part of an Operations Team Leader's job; so good time management skills are crucial.
  7. Adaptability/Flexibility: Operations can often mean dealing with sudden situations or changes in plans; so being adaptable and flexible is important for this role.
  8. Financial Acumen: Basic knowledge of financial management can be helpful as it aids in budgeting resources or understanding how decisions affect the company's profits.
  9. Attention to Detail:This skill is key in keeping high standards of work by spotting mistakes before they become bigger problems.
  10. Teamwork/Collaboration: Even though they're leaders, these professionals must also be good at working with others towards shared goals.

In conclusion, these core abilities not only make a person more fit for the role but also help them shine as an Operations Team Leader.

Related: Operations Team Leader Skills: Definition and Examples

4. Work Experience in Operations Management

An Operations Team Leader's resume should prominently feature their experience in operations management. This part is vital as it showcases the applicant's practical skills and knowledge in handling operations, which can greatly sway a hiring manager's choice.

The section on work history must outline past roles related to managing operations, highlighting specific duties and successes. The applicant needs to emphasize their capacity to guide teams, handle projects, supervise operational procedures, and put strategic plans into action.

For example, the candidate might have coordinated daily operations or introduced strategies that improved efficiency or cut costs in a previous role. They could have guided a team towards achieving specific targets, demonstrating their leadership skills.

It's also helpful to quantify these experiences whenever feasible. Instead of stating "managed a successful project," say "guided a project team of 10 in successfully lowering yearly operating expenses by 15%." This gives potential employers a clear picture of what the candidate can achieve.

Moreover, this section should mirror the candidate’s grasp of operational concepts like lean manufacturing or Six Sigma if relevant. It would be beneficial if they could offer examples where they used these principles in real-life scenarios.

Keep in mind that each job listed under work history should include the job title, company name and location, employment dates (from month/year to month/year), and bullet points detailing key duties and accomplishments.

  • Job Title
  • Company Name & Location
  • Employment Dates (from month/year to month/year)
  • Bullet Points Detailing Key Duties & Accomplishments

To sum up, the work history section in an Operations Team Leader resume is crucial as it provides proof of the candidate's abilities in effectively managing operations. It needs to highlight not only their duties but also their achievements and influence on previous organizations.

5. Achievements and Accomplishments

The "Achievements and Accomplishments" segment on an Operations Team Leader resume is vital. It displays the applicant's proven success in their field. This part should spotlight the person's top achievements, measurable outcomes, and career milestones.

As an Operations Team Leader, your triumphs can vary. They could be successful project completions or enhancements in operational efficiency. It's crucial to use exact numbers and percentages when you can. This gives potential employers a clear understanding of your skills. For example, you might share that you boosted operational efficiency by 20% or cut costs by 15%.

Here are some examples of accomplishments:

  1. "Guided a team of 10 to reach 100% on-time delivery for six straight months."
  2. "Introduced new inventory management system that cut waste by 30%."
  3. "Effectively managed a $500K budget without overspending during the fiscal year."

Keep in mind, this section shouldn't just be a list of tasks from past jobs. Instead, it should highlight notable successes that make you stand out from other applicants. It's also key to customize these accomplishments to match the job description as much as possible.

Also, any awards or recognitions received for exceptional work can be included here too. These could be internal company awards or industry-wide recognitions.

In conclusion, the "Achievements and Accomplishments" segment is your chance to show how your leadership has made a real difference in past roles. It helps hiring managers see your potential value to their organization and prepares for further discussions during interviews.

6. Education and Certifications

The "Education and Certifications" part of an Operations Team Leader resume is key. It shows your school achievements and your dedication to ongoing learning and career growth.

Most bosses want at least a bachelor's degree in business administration, operations management, or similar fields for the Operations Team Leader job. So, it's vital to list any degrees you've got, where you studied, and when you graduated. If you have a master’s degree or more education that fits the job, that's a plus.

Besides school education, certifications can really boost your resume. These might be Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), Project Management Professional (PMP), Lean Six Sigma Green Belt or Black Belt certification, and so on. These certifications prove your skills in things like project management, supply chain management, quality control, lean operations, etc., which are very important for an Operations Team Leader.

Don't forget to talk about any related coursework or projects that show specific skills needed for the job. For example, if you did a project on process improvement or operational efficiency during school, it would be good to mention in this section.

Finally, if you're working on any degree or certification related to operations management or leadership roles right now, include these details too – they show your dedication towards improving your knowledge and skills.

In short, the "Education and Certifications" part should show both your school qualifications and ongoing work towards career growth in operations management.

Related: Operations Team Leader Certifications

7. References

Your Operations Team Leader resume needs references. These are key for potential bosses to check your skills, experience, and fit for the job. They can show your work habits, leadership skills, and team spirit - all important for this role.

You should add references who can vouch for your abilities and work quality. These might be past bosses, coworkers or team members. Ideally, they've seen you work in operations management or similar areas.

When adding references to your resume, give their name, current job title, company name, contact details like phone number and email address. It's good to also note how you know them (like 'Past Boss at XYZ Company').

Always ask people before using them as a reference on your resume. This lets them get ready for possible calls from bosses and think about what they'll say about your skills and experience.

Sometimes, you may choose not to put references directly on your resume but instead write that "references are available upon request". This is okay and gives you more room on the paper to talk about your own experience and abilities.

Remember that while good references matter a lot, it's just as important that these people are dependable and will say good things about working with you professionally. So choose carefully when picking who to use as a reference on your Operations Team Leader resume.

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