Microsoft Exchange Administrator

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Resume samples

Taijah Lockheart

taijah.lockheart@gmail.com | (172) 158-7922 | Philadelphia, PA

Summary


I am a Microsoft Exchange Administrator with over 5 years of experience. I have expertise in managing and troubleshooting email systems, as well as providing level 2/3 support for users. I hold a bachelor's degree in computer science from XYZ University, and I am certified in MCSA: Messaging (Exchange 2013). In my previous role, I was responsible for the administration of an Exchange server that supported over 500 users. My duties included maintaining mailbox databases, monitoring system performance, and implementing new features and updates. I also provided Tier 2/3 support to users when they encountered issues with their email accounts or Outlook clients.

Experience


Microsoft Exchange Administrator at Intermedia, PAApr 2022 - Present

  • Led the Exchange Server 2013 migration for a 500 user organization.
  • Implemented an email archiving solution using Symantec Enterprise Vault to improve mailbox performance and meet compliance requirements.
  • Configured message routing and transport rules to optimize mail flow and prevent data leaks.
  • Managed anti-spam/anti-virus solutions including content filtering, edge servers, and Transport Rules.
  • Deployed Microsoft Lync 2010 integration with Exchange 2010 resulting in increased productivity by allowing users instant messaging, presence information, voicemail, etc from their inboxes.

Microsoft Exchange Administrator II at SherWeb, PASep 2017 - Mar 2022

  • Successfully installed Microsoft Exchange Server 2013 in the company's new data center, ensuring minimal downtime for users.
  • Configured and managed highly available mailbox databases, enabling continuous access to email even during maintenance periods.
  • Created custom transport rules to automatically route incoming messages based on specific criteria.
  • Implemented message retention policies to comply with corporate legal requirements.
  • Monitored server performance and took proactive measures to prevent potential issues.

Education


Bachelor of Science in Computer Science at Carnegie Mellon University, PASep 2013 - May 2017

I've learned how to design and develop software, how to use different programming languages, and how to solve complex problems.

Skills


  • Microsoft Exchange
  • Active Directory
  • PowerShell
  • Microsoft Outlook
  • Office 365
  • Windows Server 2008/2012/2016

Maudie Arnoldi

maudie.arnoldi@gmail.com | (414) 354-0737 | Portland, OR

Summary


I am a Microsoft Exchange Administrator with over 5 years of experience. I have extensive experience in managing and troubleshooting Exchange Server, as well as providing support to users. I possess excellent problem solving skills, which has helped me resolve various issues related to Exchange Server. I am also familiar with other Microsoft products and technologies, such as Active Directory, Lync Server, and SharePoint. In addition, I have good interpersonal and communication skills that allow me to work effectively with others.

Experience


Microsoft Exchange Administrator at Cisco, ORApr 2022 - Present

  • Successfully installed and configured Microsoft Exchange Server for a company with 500 users.
  • Migrated the company's email from an on-premises Exchange server to Office 365.
  • Successfully implemented an anti-spam solution that reduced the amount of spam emails by 95%.
  • Configured message routing and mailbox permissions for all users.
  • Set up Outlook Web Access (OWA) for all employees.

Microsoft Exchange Administrator II at HP, ORSep 2017 - Mar 2022

  • Implemented an Exchange Server 2013 environment for a medium sized organization (300 users).
  • Migrated the existing Exchange 2010 environment to Exchange 2013.
  • Configured and managed high availability solutions such as Database Availability Groups and site resiliency.
  • Monitored server performance using tools such as Performance Monitor and Message Tracking Logs.
  • Resolved issues with user mailboxes, public folders, transport services, etc.

Education


Bachelor of Science in Computer Science at University of OregonSep 2013 - May 2017

I have learned many skills while studying Bachelor of Science in Computer Science, including programming, algorithm design and analysis, data structures and software engineering.

Skills


  • Windows Server
  • Active Directory
  • Exchange Server
  • PowerShell
  • Networking
  • Security